Sherrie Meiser

Dropped my 2024 Jeep Wrangler Rubicon 392 with 4,100 miles off on Dec 1 for warranty & recall work and an oil change. On the 2nd I got a call from them that my Jeep was damaged in an accident while the miles off on Dec 1 for warranty & recall work and an oil change. On the 2nd I got a call from them that my Jeep was damaged in an accident while they were road testing it. Their tech did not cause the accident, but since it was damaged while in their care I asked for a trade deal on the exact model (2025) sitting on their showroom floor. I had multiple conversations with Ray and he repeatedly did not follow up with me. When I was finally able to force him into giving me something after a couple weeks, I felt he underrated my vehicle and was still trying to break even on theirs. I feel like it was the deal that they would have offered anyone else. I think they owed me a better deal under the circumstances. Just my opinion. I will not be going back for any future sales or service and will never refer anyone to them. More

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I haven't been to this dealership since they voided my lifetime warranty. 2013 caravan with 75000 miles. Today I thought I'll give them a chance with a oil change. Three hours later I'm told my tires are lifetime warranty. 2013 caravan with 75000 miles. Today I thought I'll give them a chance with a oil change. Three hours later I'm told my tires are missing three lug nuts and the tires have uneven wear and need an alignment. I just had my vehicle aligned and the tires have less than 10,000 miles on them! They didn't even notice the engine light was on! Then they charged me $109.00 for the oil change! Shame on them. Never again! More

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This dealership is a waste of time. Go somewhere else.they had my car for months and still could not fix the car. They are lazy and they have no knowledge of how to fix my car even thou Go somewhere else.they had my car for months and still could not fix the car. They are lazy and they have no knowledge of how to fix my car even though I bought it from. They lie make stuff up and charge you for parts you didn’t need. Save yourself some sanity and go somewhere else! By far the worst dealership in the city! Save yourself and go elsewhere! More

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