Sherri Frank

Salesperson Carl and the entire staff was friendly and helpful. Sherri Frank pitched-in to help with our trade-in appraisal when Carl was in a mtg. Although we switched our vehicle selection to a 2022 CRV helpful. Sherri Frank pitched-in to help with our trade-in appraisal when Carl was in a mtg. Although we switched our vehicle selection to a 2022 CRV they are continuing to work with us! More

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Our review She’s very accommodating. Very nice and helpful. Has shown me all the features on my new Honda Civic. No pressure from her client. Everything was expl She’s very accommodating. Very nice and helpful. Has shown me all the features on my new Honda Civic. No pressure from her client. Everything was explained to me in a timely matter. More

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Haggle free car buying!!!! Great experience with Shelley and Cristin. Listened to my wants and made a deal happen within budget....without the manager coming to the table 17 tim Great experience with Shelley and Cristin. Listened to my wants and made a deal happen within budget....without the manager coming to the table 17 times with an unreasonable number!!! More

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Car buying with Carl Dyson was a breeze! Carl made car buying for my wife and I a stress free experience for the second time in three years. Both times Carl was patient and worked diligently Carl made car buying for my wife and I a stress free experience for the second time in three years. Both times Carl was patient and worked diligently to satisfy our car buying needs! More

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Great Experience! From the moment I spoke to her on the phone, to the moment I drove away in my new vehicle, Sherri was professional, kind, and very patient. She even c From the moment I spoke to her on the phone, to the moment I drove away in my new vehicle, Sherri was professional, kind, and very patient. She even came in on her day off just to make sure I was completely satisfied with my new CR-V. She was also very knowledgeable about the vehicle, which made talking to her and asking her questions about it very easy. I also love the dealership's "no pressure" policy and the fact that they allow customers to make their own decision about the car they want to purchase. This was definitely the best car buying experience I have ever had! More

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I never had an experience like this when buying a car, WOW! The first employee we met was Kaleb, he was very nice, informative, and showed us the way they did business. It was late and the dealership was closin The first employee we met was Kaleb, he was very nice, informative, and showed us the way they did business. It was late and the dealership was closing, but we enjoyed the brief 15min experience with him that we decided to come back. When we came back, Kaleb had a previous appointment already since we just walked in without notice, so he directed us to Sherri right away to save us time. After getting to meet Sherri, she had the same AMAZING customer service and took care of us over the next couple of days. She didn’t pressure us in anyway; she informed us of ALL the features in every car we took so we could make the best decision for us. We test drove a few cars and actually ended up falling in love with an affordable loaded 2014 Hyundai Santa Fe Sport. The amazing customer service experience even extended to the team leader (Sammy), he was also able to help us make the best decision for US when comparing the vehicles and given our credit situation. OVERALL AMAZING EXPERIENCE, WILL SHOP HERE AGAIN!! More

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BEST CAR EXPERIENCE EVER First I want to say I'm not someone who writes reviews, I usually leave that to my wife. But this is one review I had to write myself and express the First I want to say I'm not someone who writes reviews, I usually leave that to my wife. But this is one review I had to write myself and express the exceptional, outstanding service that I received from Chad and Sherri at Checkered Flag Honda.I recently bought a new 2016 Honda Accord Sport Sedan and the experience was incredible. Chad greeted my wife and I upon arrival and we immediately established a great rapport. Chad's professional, personable and knowledgable persona set the tone for the entire process. Sherri and Chad stayed past the hours of operation to assist my wife and I, to ensure that we were happy with our decision.They were upfront and honest about everything and went out of their way to make sure all of our needs were met. These professionals have set the bar high for all of the dealers in Hampton Roads and personally I have been to several dealers in the Hampton Roads area in the last two weeks and from my point of view Checkered Flag Honda is untouchable. If you are shopping for a new vehicle, then I would strongly recommend you visit these guys. Even if they don't have the car on their lot, they will do everything they can to get it delivered for you. 5 STARS are not enough for these guys they deserve TEN STARS !!!! More

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Wonderful Experience! Most helpful with our purchase We were so lucky to go with Checkered Flag Honda. Sherri was so helpful and caring with us. She did everything we asked and more! This is a great co We were so lucky to go with Checkered Flag Honda. Sherri was so helpful and caring with us. She did everything we asked and more! This is a great company! We are and will always be a Honda Family. SherrI was patient with all our issues, I will surly recommend her and CFHonda to all our friends! More

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Pleasant no pressure environment Sherri was my salesperson and absolutely the most patient and kind individual. I am so happy to have worked with her. I believe she is the reason I p Sherri was my salesperson and absolutely the most patient and kind individual. I am so happy to have worked with her. I believe she is the reason I purchased a vehicle from this dealership! I also worked with her team lead who took my trade in for a test drive and was a wonderful gentleman and very upfront and honest about the value of my vehicle. More

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Recommending to friends! Great overall experience! Sherri was professional, polite and very knowledgeable when dealing with us. She was able to ease our anxieties and concerns regarding purchasing a c Sherri was professional, polite and very knowledgeable when dealing with us. She was able to ease our anxieties and concerns regarding purchasing a car. It can be such a stressful situation but with her professionalism and confidence with our decision, it was easy and actually a pleasure! I have already recommended her to friends and family. Thanks Sherri! More

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