Shermica Malcolm
Shermica Malcolm at Advantage Toyota Valley Stream

Shermica Malcolm | Page 12

Sales Manager

Advantage Toyota Valley Stream

400 W Sunrise Highway
Valley Stream, NY 11581

Contact Me
4.7
199 Reviews

Dealing with Sales Manager Shermica Malcolm is always a pleasure; easygoing and fun, she simplifies and adds an element of calmness to the car-buying process. (516) 837-7651 or smalcolm@aagny.net .

Dealership Experience

12 yrs, 5 mos

Industry Experience

28 yrs, 5 mos

Specialties & Trainings

Management

Sales

Employee Video

4.7

199 Reviews

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199 Reviews of Shermica Malcolm

August 19, 2021

Dealership Rating
Employee Rating

The patience, understanding and knowledge given was well received. Recommendations given to Mr. Mike Tapolow, Used Car Mgr., Ms. Shermica Malcolm, Sales Mgr., Ms. Selina Vicente Reyes, my sales representat More

by Minister S. Bailey
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank Hussain, Andy Zollinger, William Baumgardner, Selina Vicente , Mr. Mike Tapolow, Tom...

Aug 19, 2021

Advantage Toyota Valley Stream responded

Selena, thank you for the wonderful recommendation and kind words, we will be sure to pass them along to our team. It's great knowing that your experience exceeded your expectations!

August 14, 2021

Dealership Rating
Employee Rating

I walked into the Advantage sat down didn't say a word I walked into the Advantage sat down didn't say a word to anyone gather my thoughts for about 5 minutes. I looked around the place was busy. I l More

by Kishor Persad
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank Hussain

Aug 16, 2021

Advantage Toyota Valley Stream responded

Thank you for sharing your experience with others! We work hard to ensure all of our customers feel welcomed and find the right vehicle to best fit their wants and needs. Congratulations on your new vehicle and thank you for your recommendation of us!

August 04, 2021

Dealership Rating
Employee Rating

I Brought my 2019 Toyota Highlander in for a oil change and a annual inspection. Service was handled quickly and taken care of by Andrew Zollinger. More

by aquahorse
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andy Zollinger

Aug 05, 2021

Advantage Toyota Valley Stream responded

Thank you for sharing the experience you had with us. We hope our dedication to providing quality efficient services was easily reflected during your time here.

August 02, 2021

Dealership Rating
Employee Rating

I have very high expectations of Dealerships Because my last 3/4 vehicles have been luxury Vehicles. Toytoa Advantage was okay but the basic design of the dealership is not inviting. It was immediately t More

by RODRID
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank Hussain , Basil Rabie

Aug 03, 2021

Advantage Toyota Valley Stream responded

Rodrid, we're disheartened to read this review as we pride ourselves on providing the best customer service every time. We will be looking into this to ensure an experience like yours does not happen again.

July 30, 2021

Dealership Rating
Employee Rating

Really easy and quick processing today, love the Toyota Camry xse awd ❤️ would recommend, great assistance by Al! Thank you for such a painless process. More

by Andresibbles
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Al Toussaint

Aug 03, 2021

Advantage Toyota Valley Stream responded

Congratulations on your new vehicle! It was our pleasure to assist you and we're thrilled to know you had a truly great experience with us.

July 21, 2021

Dealership Rating
Employee Rating

Best car shopping experience so far. Starting From the person that responds to your emails to the salesman and everyone in between, they are all just friendly and respectful individuals. I would definite More

by Yousef A.
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Basil Rabie

Jul 22, 2021

Advantage Toyota Valley Stream responded

Yousef, it's so great to hear that you feel we are among the best! We strive to provide a great customer service experience and we're glad to know that this was reflected while working with us.

July 12, 2021

Dealership Rating
Employee Rating

Great experience! The staff was very welcoming, knowledgeable and patient. Thank you Orddey Irving, Jessica Gipson and Shermica Malcolm, I love my Toyota Highlander XSE!! More

by L Gardner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 13, 2021

Advantage Toyota Valley Stream responded

Being able to provide a great experience every time is what we're here for! Congratulations on your Toyota Highlander XSE.

July 11, 2021

Dealership Rating
Employee Rating

This dealership feels like a different environment and culture from other dealerships. There's a comfort and a feel of appreciation, authenticity, combined with professionalism, throughout your entire exp More

by RASTA.O
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Femi Osewa, Xavier Ascencio, Travis Cobbs , Jessica the Business Manager

Jul 13, 2021

Advantage Toyota Valley Stream responded

Thank you for the glowing review! We pride ourselves on providing good, quality service every time. We truly appreciate our customers here at Advantage Toyota and are glad to hear this was reflected in your experience.

July 11, 2021

Dealership Rating
Employee Rating

I’ve leased 3 cars from them, most recently my new Highlander, and I will definitely keep going back. Working with Mike Miller, Shermica Malcolm, and Jess Gipson was easy. They are great! More

by Anonymous
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Miller, Jessica Gipson

July 10, 2021

Dealership Rating
Employee Rating

Brought a Highland received wonderful service. What a great team. Very pleased going back to get my daughter a car. Will go back there again More

by Rossi
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Al Toussaint

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