Shermica Malcolm
Shermica Malcolm at Advantage Toyota Valley Stream
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Shermica Malcolm

Sales Manager

Advantage Toyota Valley Stream

400 W Sunrise Highway
Valley Stream, NY 11581

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4.8
185 Reviews

Dealing with Sales Manager Shermica Malcolm is always a pleasure; easygoing and fun, she simplifies and adds an element of calmness to the car-buying process. (516) 837-7651 or smalcolm@aagny.net .

Dealership Experience

11 yrs

Industry Experience

27 yrs

Specialties & Trainings

Management

Sales

Employee Video

4.8

185 Reviews

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185 Reviews of Shermica Malcolm

May 03, 2025

Dealership Rating
Employee Rating

This is the second time here on a Saturday and it seems that the sales manager does not have any respect for kids waiting with their parents in service. The meeting is going on but she is using all these F More

by Ravisulaiman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 03, 2025

Advantage Toyota Valley Stream responded

Thank you for bringing this matter to our attention. We sincerely apologize for the unpleasant experience you and your family had during your recent visit to our service department. We take pride in maintaining a family-friendly environment at Advantage Toyota, and the behavior you described is not in line with our standards. Please be assured that we are taking this feedback very seriously. We will address this issue with our management team to ensure that all staff members maintain professional conduct, especially in areas where customers and their families are present. Your satisfaction is important to us, and we appreciate you taking the time to share your concerns. We are committed to improving and providing a positive experience for all our customers. Thank you for your understanding, and we hope to have the opportunity to serve you better in the future.

April 16, 2025

Dealership Rating
Employee Rating

Shermica and Akiera were incredibly kind and helpful. They helped us find the perfect car for our needs for a great price and explained everything very clearly throughout the process. Even Frank who did More

by DEVINJCWILLIAMS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frank Hussain , Akiera

Apr 17, 2025

Advantage Toyota Valley Stream responded

Thank you for sharing your positive experience with us. It's wonderful to know that Frank also contributed to making the financing process smooth and efficient.

April 04, 2025

Dealership Rating
Employee Rating

Pleasant, knowledgeable, friendly, go above and beyond to ensure that your needs are fulfilled. I will always support Tayota. More

by tamara.patten55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Erinson Duran, Lakeem Burris

April 01, 2025

Dealership Rating
Employee Rating

Everyone at Advantage Toyota is amazing! They are so knowledgeable and patient. My sales person, Lakeem Burris, finance manager, Jessica Gipson, and sales manager, Shermica Malcolm, were all More

by SHERISE.SMITH1023
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lakeem Burris , Jessica Gipson

March 25, 2025

Dealership Rating
Employee Rating

Lakeem and Shemicka were both very helpful and kind. , they made the experience very easy and got me into a great vehivle More

by charla58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Erinson Duran, Lakeem Burris

Mar 26, 2025

Advantage Toyota Valley Stream responded

We're delighted to hear that Lakeem and Shemicka provided you with such helpful and kind service, making the process easy and enjoyable. Enjoy your new vehicle!

March 10, 2025

Dealership Rating
Employee Rating

I have been doing business with this dealership since 2019 and each visit I am met with courtesy, respect and professionalism. Sales manager Shermica Malcolm always wants the best for me and I've also wi More

by paranyc620
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Erinson Duran, Akin Dixon, Lakeem Burris , Jessica (Finance Dept.)

Mar 13, 2025

Advantage Toyota Valley Stream responded

Thank you for sharing your positive experience with us. It's wonderful to know that our staff's dedication and expertise have made your visits enjoyable. We truly appreciate your recommendations and look forward to serving you in the future.

February 19, 2025

Dealership Rating
Employee Rating

This is our 2nd new vehicle purchased from this wonderful dealership. Akiera D Chapman she is very professional and helpful. She is very stright foward and no string attached. We also want to thanks the mana More

by jack899
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Akiera D Chapman

Feb 19, 2025

Advantage Toyota Valley Stream responded

Thank you so much for your kind words. We are happy to hear that you had another positive experience, and that Akiera and Shemica were able to assist you with your vehicle purchases. We appreciate your continued business and look forward to serving you again in the future.

January 30, 2025

Dealership Rating
Employee Rating

My Sales & Leasing Consultant Shakir Moore-Ellis provided me with excellent customer service and was extremely helpful in the leasing of my vehicle. He explained everything to me in detail and helped me set More

by mdyankee42
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shakir Moore-Ellis,Luis Valdes

January 06, 2025

Dealership Rating
Employee Rating

My recent experience purchasing a vehicle at Valley Stream Advantage Toyota Dealership was truly exceptional. Thanks to my knowledgeable Sales and Leasing Representative, Lakeem B., the Finance Departm More

by LATOYA M.
Recommend Dealer
Yes

Other Employees Tagged: Lakeem Burris , Jessica Gipston

January 04, 2025

Dealership Rating
Employee Rating

The dealership was clean, all of the staff were friendly and greeted my husband and I. The manager Shermica was very helpful and allowed my birthday gift to be given early! More

by WALTEREINA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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