Shelley Ritter
Shelley Ritter at Walker Ford

Shelley Ritter | Page 6

CX Remote Experience Coordinator

Walker Ford

17556 US Hwy 19 North
Clearwater, FL 33764

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4.8
78 Reviews
4.8

78 Reviews

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78 Reviews of Shelley Ritter

October 13, 2023

Dealership Rating
Employee Rating

They fixed my car : brakes, oil change, and took an acorn out of the wheel well that was making a horrible noise…..and previously discovered why the gas tank wouldn’t register, but stayed on full all the ti More

by LINDAJOJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donald Mast

Oct 16, 2023

Walker Ford responded

Linda, we're so glad to hear our team was able to diagnose and treat your vehicles issues. Thanks for trusting Walker Ford to keep your ride running smooth!

October 12, 2023

Dealership Rating
Employee Rating

Had spray in bedliner done, great job, and everyone was very friendly, and helpful. Thank you. More

by FISHHAWK3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Boczar , David Dixon, Salesman Ken

Oct 12, 2023

Walker Ford responded

We're glad to hear you found our staff was so knowledgeable and helpful! Thank you for choosing Walker Ford and we hope to see you again.

September 21, 2023

Dealership Rating
Employee Rating

Finally a mobile service that will come out to you and take care of everything g that is needed. Glad this is now a common service. The technician came out right on time and was able to service everythin More

by Dbennett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 25, 2023

Walker Ford responded

Thank you, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

July 21, 2023

Dealership Rating
Employee Rating

Good service. Amiable employees. I would come back anytime. Looking forward to coming back. Judy Stephens More

by MSFUSSALOT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 26, 2023

Walker Ford responded

Thank you for your review! We are glad to hear that you had a good experience with our service and found our employees amiable. We appreciate your feedback and hope to welcome you back soon.

June 22, 2023

Dealership Rating
Employee Rating

I called on Monday morning and car battery was replaced by their mobile unit by 2:00 More

by WGABY
Service Price Transparency
Recommend Dealer
Yes
Jun 23, 2023

Walker Ford responded

Thank you for your review! We're glad to hear that our mobile unit was able to promptly replace your car battery. We hope to assist you again in the future!

June 09, 2023

Dealership Rating
Employee Rating

The service adviser was very pleasant and accommodated all my requests. They were prompt, completed the work on time and followed up after the service to make sure I was satisfied. More

by berubeinc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 12, 2023

Walker Ford responded

Hi there, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know!

May 17, 2023

Dealership Rating
Employee Rating

Had bodywork done on a company vehicle and they did an amazing job. customer service from shelley and terry was phenomenal. More

by jstk1098
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Terry in the auto shop. 5 stars.

May 17, 2023

jstk1098 responded

👍🏼

April 22, 2023

Dealership Rating
Employee Rating

Scott in the collision department was awesome to deal with. He kept me informed and was always willing to answer questions. The car came back all shiny clean like new. Thank you all for your skilled ca More

by Cu
Recommend Dealer
Yes

Other Employees Tagged: Scott in the collision dept

Apr 24, 2023

Walker Ford responded

Hi there! We're so happy we were able to help you out! We hope to be of service to you again in the future. Best wishes, Walker Ford.

April 02, 2023

Dealership Rating
Employee Rating

Service advisor Mike Murray did a great job communicating and trying to move repairs along. Repairs that were made seemed to have corrected the issues More

by CISSYCARTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Murray

Apr 03, 2023

Walker Ford responded

We are happy Mike and his tram could help. We truly value your business and look forward to working with you again.

April 01, 2023

Dealership Rating
Employee Rating

Everyone in the service department there is very friendly and helpful. Shelly was my service advisor and she was great. She made sure to communicate throughout the day to update me on my car. More

by Tracy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Holcomb

Apr 03, 2023

Walker Ford responded

We're glad to hear you found our staff was so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!

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