Shelley Ritter | Page 5

Great service as always. Took good care of me in a timely manner. Solved all my issues Took good care of me in a timely manner. Solved all my issues More

by BOUDA2265 Verified Customer Verified Customer

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Excellent service and service options. We are snowbirds from the great white north and your mobile service managed by Shelly was superb for being able to fit in an oil change before drivi We are snowbirds from the great white north and your mobile service managed by Shelly was superb for being able to fit in an oil change before driving back north to Winnipeg, Canada! Both of the young service person (I think his name was Jacob) and Shelly went over sand above to make our experience excellent. I had trouble using my Ford Pass points and Shelly figured it out and even gave me a call after I had left FL to explain the problem! The cashier was very patient and nice. I had a problem using my Canadian-issued USD credit card - the first time that has happened in the US in our many years of traveling the US. We are frequenters of Clearwater FL and will only be using Walker now instead of Ferman where I detected a bit of a negative attitude. Maybe management could work on having Canadian-issued USD cards accepted. Mine is a Mastercard which is accepted everywhere except Walker Ford. Thank-you, Paul (Buzz) Grant More

by BUZZ Grant Verified Customer Verified Customer

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Walker Ford has been outstanding to work with! Tony Anderson always goes above and beyond to assure we get our fleet vehicles back in a timely manner. Great communication and customer service is a Tony Anderson always goes above and beyond to assure we get our fleet vehicles back in a timely manner. Great communication and customer service is always received when working with Walker Ford and Tony. Thank you! More

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Very convenient having the service done at our property. Jacob and his partner were very thorough with the oil change. They checked the system and suggested follow up on a few items as well, Jacob and his partner were very thorough with the oil change. They checked the system and suggested follow up on a few items as well, More

by eveyvanhorn Verified Customer Verified Customer

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Walker Ford is probably the best dealership I’ve walked into in many many years they’re always on top of their game into in many many years they’re always on top of their game More

by J9DARDINI Verified Customer Verified Customer

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Good service. Clean shop lots of inventory. Good location. Nice clean waiting room area with coffee Clean shop lots of inventory. Good location. Nice clean waiting room area with coffee More

by JUDY_GUIGON Verified Customer Verified Customer

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The staff at Walker Ford are outstanding. Great service. They really care about us the costumers. Thanks again. Great service. They really care about us the costumers. Thanks again. More

by jamesjr1969fl Verified Customer Verified Customer

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Service technician was helpful and made sure I knew what was being done to my truck and has nice follow up at the time to pick up my truck was being done to my truck and has nice follow up at the time to pick up my truck More

by schochw Verified Customer Verified Customer

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ABSOLUTELY THE WORST SERVICE DEPARTMENT AND MANAGEMENT I EVER MET … xxxx POOR CUSTOMER SERVICE … NEVER IN MY LIFE WILL I GO BACK AND NEVER IN MY LIFE WILL I PURCHASE ANOTHER FORD VEHICLE FROM THIS DEALERSHI EVER MET … xxxx POOR CUSTOMER SERVICE … NEVER IN MY LIFE WILL I GO BACK AND NEVER IN MY LIFE WILL I PURCHASE ANOTHER FORD VEHICLE FROM THIS DEALERSHIP … WALKER STAND FOR xxxx POOR SERVICE NEVER EVER EVER EVER AGAIN … FIRE THEM ALL More

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Pleased with the speed and quality of the work performed. The waiting area was clean and comfortable. Overall very satisfying visit. The waiting area was clean and comfortable. Overall very satisfying visit. More

by dwrdmr Verified Customer Verified Customer

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