Shelby was fantastic and puts the customer’s needs first!
She is attentive, knowledgeable and made our experience so enjoyable and easy! Excellent service and experience! Highly recommended!
She is attentive, knowledgeable and made our experience so enjoyable and easy! Excellent service and experience! Highly recommended!
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by Bsimio6
Mar 03, 2026 -
BMW of Bridgewater responded
Thank you for recommending Shelby and our team! We appreciate your business and we hope to see you again at BMW of Bridgewater.
Shelby and Howie were absolutely amazing- I consider them
friends and they went above and beyond.
friends and they went above and beyond.
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by jeckner
Mar 03, 2026 -
BMW of Bridgewater responded
Here at BMW of Bridgewater, we always value and appreciate our customers' feedback. We'll be sure your kind words reach Shelby and Howie. Thank you, Jeckner!
"I cannot recommend BMW of Bridgewater enough!
We purchased a BMW X3 today (2/27/26), and the experience was flawless.
Our salesperson, Shelby Ruffo, was incredible. She was honest, upfront, an
We purchased a BMW X3 today (2/27/26), and the experience was flawless.
Our salesperson, Shelby Ruffo, was incredible. She was honest, upfront, and a true professional from start to finish. My business situation was unique and quite challenging, but Shelby and the Sales Manager, Bill Hamilton, handled everything perfectly. They turned what could have been a difficult process into a completely zero-stress transaction.
To top it off, Shelby even surprised me with two thoughtful gifts after the deal was closed. I wish I could give her 10+ stars for her conduct and how she treated us. When the time comes to upgrade my X7, there is no doubt I will be returning to work with Shelby Ruffo again. If you’re looking for a new vehicle, go see her!"
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by carlosPINEDA
Mar 02, 2026 -
BMW of Bridgewater responded
Carlos, congrats on your new BMW X3! We're thrilled Shelby and Bill made your experience seamless and stress-free. See you next time at BMW of Bridgewater!
Shelby was fantastic, very knowledgeable and helpful in
the process of buying my X3! Thank you
the process of buying my X3! Thank you
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by Amarender
Feb 27, 2026 -
BMW of Bridgewater responded
Amarender, it means so much to us to see your review! Thanks from Shelby and the team at BMW of Bridgewater.
She was very pleasant and responsive.
She made buying a new car very easy. She was more excited than us!
She made buying a new car very easy. She was more excited than us!
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by gdfritz
Other Employees Tagged:
Robert Haller
Feb 27, 2026 -
BMW of Bridgewater responded
Thank you for sharing this fantastic feedback about a member of our team at BMW of Bridgewater, we hope you enjoy your new car!
Shelby and her team made the process a pleasure.
Any questions I had were promptly answered. Would do the exact same thing again and buy all future BMW's from her and Bridgewater !
Any questions I had were promptly answered. Would do the exact same thing again and buy all future BMW's from her and Bridgewater !
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by Travis R
Feb 25, 2026 -
BMW of Bridgewater responded
Travis, thank you for your stellar review! We are so happy to hear that Shelby and the team made your experience so smooth and positive at BMW of Bridgewater. Safe travels ahead, and see you next time!
On line purchase with Shelby Ruffo went very well!
Experience was great once the vehicle arrived at the dealership. There were weather related delays.
Experience was great once the vehicle arrived at the dealership. There were weather related delays.
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by Bill
Feb 26, 2026 -
BMW of Bridgewater responded
Hi Bill, we are happy to hear Shelby was so helpful during your purchase. Thank you for choosing BMW of Bridgewater and for sharing your feedback. Enjoy your new car!
Shelby was a pleasure to work with.
She was extremely knowledgeable about the vehicles available and was friendly and patient throughout the purchasing process. I'd highly recommend h
She was extremely knowledgeable about the vehicles available and was friendly and patient throughout the purchasing process. I'd highly recommend her to anyone in search of a BMW. Also Devin in the product services team was great in showing me the features and setup of the new vehicle.
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by CJJazzyJeff
Other Employees Tagged:
Devin
Feb 25, 2026 -
BMW of Bridgewater responded
We're delighted to hear about your positive experience with Shelby and Devin! Thank you for choosing BMW of Bridgewater and for sharing your thoughtful feedback. Enjoy your new BMW!
Shelby was friendly and knowledgeable.
She brought us through the entire process with extreme ease.
She brought us through the entire process with extreme ease.
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by lmdubnoff
Feb 18, 2026 -
BMW of Bridgewater responded
We're so glad to hear Shelby made the experience smooth and enjoyable! Thank you for choosing BMW of Bridgewater and we hope to see you again.
Excellent experience and service end to end.
Highly recommend that you get your dream car here.
Highly recommend that you get your dream car here.
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by rosebaileyjoseph63
Jan 30, 2026 -
BMW of Bridgewater responded
Thank you, Rose, for stopping by to leave BMW of Bridgewater a wonderful review!