We had a great experience working with our salesperson,
Shelby Ross, at Corwin Toyota in Boulder. She was accommodating with our schedule for test drives and paperwork, which made the whole process much ea
Shelby Ross, at Corwin Toyota in Boulder. She was accommodating with our schedule for test drives and paperwork, which made the whole process much easier. She was very knowledgeable about the vehicle and all the available options, and she took the time to understand what we needed in an SUV. In the end, she helped us find the perfect vehicle for our family. We truly appreciate her professionalism, patience, and expertise, and would highly recommend working with her.
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by RYA_SOH
Verified Customer
Verified Customer
Aug 26, 2026 -
Corwin Toyota Boulder responded
Your praise of Shelby’s professionalism, patience, and expertise highlights exactly how our sales team aims to support each customer. Our team is pleased Shelby could accommodate your schedule and help you find the perfect Toyota 4Runner Hybrid for your family. Your recommendation means a great deal to us.
Greg Heinz, General Manager
timely service.
In Sales, Shelby Ross is top-notch. Good Communicator and very responsive. Will recommend her to others!
In Sales, Shelby Ross is top-notch. Good Communicator and very responsive. Will recommend her to others!
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by MERLE.MILLER
Verified Customer
Verified Customer
Service Price Transparency
Aug 19, 2026 -
Corwin Toyota Boulder responded
Our service department was glad to provide prompt service for your RAV4 Hybrid. Your recognition of Shelby’s clear communication and responsiveness is greatly appreciated. Hearing you’ll recommend her to others means a lot to our team.
Greg Heinz, General Manager
Friendly, professional, no pressure Comprehensive.
I was treated well and look forward to continuing to work with the dealership
I was treated well and look forward to continuing to work with the dealership
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by TTMCD66
Verified Customer
Verified Customer
Other Employees Tagged:
Shelby Ross
Jul 26, 2026 -
Corwin Toyota Boulder responded
Thank you for highlighting the friendly, pressure-free approach and thorough service. We’re glad you felt well treated and look forward to assisting you with your Toyota again. Shelby and the entire team appreciate your trust.
Greg Heinz, General Manager
Shelby was top-notch and I couldn't ask for more.
She was transparent, not pushy, knowledgeable and seemed to know the ins and outs of the vehicle. My only small suggestion is that I felt the upsell
She was transparent, not pushy, knowledgeable and seemed to know the ins and outs of the vehicle. My only small suggestion is that I felt the upsell on the extended warranty was a bit stronger than I'd like. If the customer says no, not interested, you should move on and not treat them like they're making a big mistake and are making a bad decision.
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by NICO8
Verified Customer
Verified Customer
Jun 05, 2026 -
Corwin Toyota Boulder responded
It’s great to hear Shelby provided transparent and knowledgeable assistance as you explored the Toyota Tacoma Hybrid. We apologize if the extended warranty conversation felt overly insistent and will share your suggestion for a smoother approach. Enjoy your new truck and please let us know if you have any questions.
Greg Heinz, General Manager
Shelby was awesome, a great low-stress buying experience.
Youssef made the financing simple.
2 days after purchase, my temp tag got stolen. Youssef got a new one to me in 2 days!
Youssef made the financing simple.
2 days after purchase, my temp tag got stolen. Youssef got a new one to me in 2 days!
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by DOCELO1
Verified Customer
Verified Customer
Other Employees Tagged:
Youssef Rezaei
May 29, 2026 -
Corwin Toyota Boulder responded
It’s great to hear Shelby provided a low stress purchase experience and that Youssef arranged a replacement temporary tag so quickly. Thank you for the five-star rating and for choosing Toyota.
Greg Heinz, General Manager