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Shelby Reeser
Shelby Reeser at Mike Molstead Motors

Shelby Reeser

Service Advisor

Mike Molstead Motors

1501 S Grand Ave
Charles City, IA 50616

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4.9
57 Reviews
4.9

57 Reviews

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57 Reviews of Shelby Reeser

July 02, 2025

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Employee Rating

Awesome service. Renee is very helpful and keeps me updated on my truck, and goes the extra mile to make sure I have my truck done on time. More

by jacobscurtisd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Renee Knapp, Sydney Fullerton, Danielle Vance, Vannessa Thompson

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June 29, 2025

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Polite and easy to work with. Can't beat the customer service with a smile. More

by rbrockney
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Renee Knapp, Jim Molstead

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Jun 30, 2025

Mike Molstead Motors responded

Thank you for the kind words! Providing excellent customer service with a smile is something we truly value. We appreciate your support and hope to see you again soon!

June 24, 2025

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Scheduled service was quick and easy. I was able to work while I waited which was great! More

by kristi_gail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Levi Klinkel

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Jun 30, 2025

Mike Molstead Motors responded

Thank you for your review! We're glad to hear your service appointment was quick and convenient, and that you were able to get some work done while you waited. We appreciate your visit and look forward to seeing you next time!

June 16, 2025

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Great dealership very honest and not pushy. Service department goes above and beyond and always puts the customer first More

by coreysmith1976
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Recommend Dealer
Yes
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Jun 20, 2025

Mike Molstead Motors responded

Our sales and service teams truly care about creating a comfortable, pressure free experience while going the extra mile for every customer. We appreciate your support and look forward to seeing you again!

June 15, 2025

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Very efficient and pleasant to deal with . They get me scheduled as soon as possible More

by hvance
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Service Communication
Recommend Dealer
Yes
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Jun 30, 2025

Mike Molstead Motors responded

Thank you for your feedback! We always strive to get you scheduled quickly and make the process easy. We appreciate your trust and look forward to assisting you again!

May 19, 2025

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Best service and best service adviser Nice lobby’s and nice waiting areas. We enjoy the service dept. More

by mikedenisebrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan Molstead, Joe Molstead, Renee Knapp, Kara Schilling, Sydney Fullerton, Danielle Vance, Vannessa Thompson

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May 27, 2025

Mike Molstead Motors responded

Thank you so much for the wonderful review! We're thrilled to hear you enjoy our service department and that your experience with our service advisor and facilities has been so positive. We truly appreciate your support and look forward to seeing you again!

May 10, 2025

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Great people to work with Great experience Great sales man he helped with whatever we needed. Thank you Zach More

by rickkoepke87
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Molstead, Zach Crevier, Jim Molstead

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May 27, 2025

Mike Molstead Motors responded

Thank you so much for the kind words! We're thrilled to hear you had a great experience and that Zach was able to help with everything you needed. We'll be sure to pass along your thanks, he’ll really appreciate it!

April 23, 2025

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This dealership is clean, courteous. They up to date on my car with oil change and filters. The waiting room is excellent and the courteous car wash as well. More

by vcneeley
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Apr 25, 2025

Mike Molstead Motors responded

Thanks so much for the feedback! We're glad you noticed the cleanliness and courtesy—we really take pride in that. It's awesome to hear you were comfortable in the waiting room and that everything with your car, was taken care of smoothly. We truly appreciate you choosing us!

April 19, 2025

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Outstanding customer service is a consistent characteristic provided by the Team at Molstead Motors. I wouldn't consider taking my vehicle anywhere else. More

by MARKEYSON
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Service Time
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Recommend Dealer
Yes
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Apr 25, 2025

Mike Molstead Motors responded

Your trust means the world to us, and we're honored to be your go-to for all your vehicle needs!

March 22, 2025

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Employee Rating

Blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah More

by john.schwennen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Molstead, Renee Knapp, Kara Schilling, Sydney Fullerton, Danielle Vance, Vannessa Thompson

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