Shelby McDannold
Shelby McDannold at Southern Dodge Chrysler Jeep Ram FIAT
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Shelby McDannold

Sales Manager

Southern Dodge Chrysler Jeep Ram FIAT

2747 N Military Hwy
Norfolk, VA 23518

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4.4
8 Reviews
4.4

8 Reviews

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8 Reviews of Shelby McDannold

October 17, 2024

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Employee Rating

Helpful and courteous however we’re kind of forgetful with the things they were meant to give me but at no one’s fault. Would definitely return to buy another vehicle! More

by jjsaffran
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Purchase Time
Finance Experience
Recommend Dealer
Yes

August 27, 2024

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Good customer focus. Willing to stay the course to provide exceptional service. Vehicle was delivered looking great. More

by FSAND03
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Carr, John Bryant , Matt in finance

August 20, 2024

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Employee Rating

We spent over 4 hours to make this purchase, despite having cash in hand. We expected to pay the advertized price & were mortified at the amount of add-ons totalling over $9000.00. That's close to 30% More

by lwh61
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Micah Reynard

Aug 21, 2024

Southern Dodge Chrysler Jeep Ram FIAT responded

"Lwh61" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepdodge.com or respond directly to this message with the requested information. We hope to hear back from you soon.

August 17, 2024

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Employee Rating

Always great to deal with and friendly faces. They have smiles and jokes. Very prompt and efficent More

by james_regan_1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 21, 2024

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 11, 2024

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Employee Rating

Excellent customer service, time and time again they go above and beyond to exceed expectations. More

by christopher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin

Jun 11, 2024

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 06, 2024

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Employee Rating

Lowan is amazing and always great to work with when purchasing a vehicle at the dealership. More

by FUTRPGA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lowen Johnson, Tina Dickenson

May 04, 2024

Dealership Rating
Employee Rating

Dropped vehicle off for oil change and factory recall. Kept for 4 months. Messed up engine, air, alternator. Charged for there botched work. More

by NMWINC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 08, 2024

Southern Dodge Chrysler Jeep Ram FIAT responded

"NMWINC" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepdodge.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 27, 2024

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Employee Rating

I have purchased many vehicles from Southern and they have been wonderful to me every time. I would recommend them to anybody looking for a quality vehicle from a quality dealership. More

by likeulikeit_2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 30, 2024

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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