Dealership Experience
2 yrs, 6 mos
Industry Experience
5 yrs, 11 mos
111 Reviews
Write a Review111 Reviews of Shelby Krug
December 24, 2024
I’m so happy to have purchased the car at a great price, and I truly appreciate how professional and kind Shelby was throughout the process. Thanks to Shelby’s support, everything went smoothly. I’d love t and I truly appreciate how professional and kind Shelby was throughout the process. Thanks to Shelby’s support, everything went smoothly. I’d love to work with Shelby again if I get the chance in the future. This was such a wonderful experience, and I would highly recommend Shelby to others. More
December 19, 2024
Shelby & Tom have been extremely helpful throughout the process and they patiently answered my questions. Extraordinary customer service! process and they patiently answered my questions. Extraordinary customer service! More
Other Employees Tagged: Tom Nicholson
November 13, 2024
Lou Sobh Honda once again treated me and my wife like they valued us!. She bought a vehicle from there 8 years ago, and now I have nearly 2 weeks ago. Lou Sobh Honda treated us very well! they valued us!. She bought a vehicle from there 8 years ago, and now I have nearly 2 weeks ago. Lou Sobh Honda treated us very well! More
Other Employees Tagged: Andrew Fabec
November 09, 2024
Shelby was very helpful. She is very personable and tries to make the customer comfortable without being pushy. She patiently answered all my questions She is very personable and tries to make the customer comfortable without being pushy. She patiently answered all my questions More
November 01, 2024
Great experience from start to finish. No high pressure sales tactics. Easy to negotiate with. No high pressure sales tactics. Easy to negotiate with. More
Other Employees Tagged: J.J. Quest
October 22, 2024
Kimberly Carr and Shelby Krug both were fantastic. Shelby took us on the test drive. Prior to beginning our test drive, she showed how many of bells and whistles on the car worked. She did so in a Shelby took us on the test drive. Prior to beginning our test drive, she showed how many of bells and whistles on the car worked. She did so in a manner that gave me a real feel on how to manage the information aspects of the car, and engage particular working features of the car. After the test drive, Kimberly kept us moving through the various steps to get the trade-in and final price on the car completed. She then moved us Jamin Workmaster to complete the paperwork on the sale and discuss the vary post purchase car care options and costs. This was the most well-oiled car purchase I have ever made. Finally, what brought us to Lou Sobh Honda was the Honda CR-V itself. We wanted to get a firm price on a really dolled-up Honda-CRV. We had specific demands in terms of exterior and interior color and "nudey-goopers" (optional equipment and capabilities). I was floored to find that you had our exact desired car in stock. I expected to have to wait on a car that you had scheduled for arrival in the future, or perhaps order it. As a final point, Ryan Esloon and Jimmy Harris from the Service Department stopped by briefly to introduce themselves which was important to me to give me a pair of names in the service department to know who to call for future service on the CR-V. John Bredfeldt More
Other Employees Tagged: Kimberly Carr, Jimmy Harris, Ryan Esloon , Jamin Workmaster
October 20, 2024
It was great and smooth experience. Everything went so well, given enough info to make choices, enough self time to process info and hands on. Everything went so well, given enough info to make choices, enough self time to process info and hands on. More
Other Employees Tagged: Larry Schultz
October 16, 2024
Steve and Shelby were amazing. Thanks a lot for all the help Aa bb cc Thanks a lot for all the help Aa bb cc More
Other Employees Tagged: Steve Rossi
October 15, 2024
It was good, smooth process , good explanation of the process, deal and queries that I had. process, deal and queries that I had. More
Other Employees Tagged: Reza Moshiri, J.J. Quest, Jeffrey Whitaker, Ryan Esloon