Shayne Henslee
Shayne Henslee at Mazda of Roswell
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Shayne Henslee

Service Technician

Mazda of Roswell

11185 Alpharetta Hwy
Roswell, GA 30076

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20 Reviews
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20 Reviews

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20 Reviews of Shayne Henslee

July 06, 2023

Dealership Rating
Employee Rating

John Carney the service manager provided an excellent customer service. Taking cared of an issue with our car and made me feel confident in the service they provide. Nicholas and Shayne were very good as More

by MikeLiu
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Carrara , John Carney

Jul 07, 2023

Mazda of Roswell responded

Mike, thank you for the positive review! We're glad to hear that John, Nicholas, and Shayne provided excellent customer service. Your confidence in our team means a lot to us. Drive safely and have a great day! - Mazda of Roswell

March 21, 2022

Dealership Rating
Employee Rating

I have been going to Mazda of Roswell for 15 years now and have had 3 different cars serviced there. Wonderful staff, I am happy to continue doing business with them. More

by Dwarner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Hom, Mike Wilson

Mar 22, 2022

Mazda of Roswell responded

Thank you for trusting the Mazda of Roswell team with your loyal business! We're truly grateful for all of your support over the past 15 years and look forward to seeing you at your next visit. Take care and thanks again!

August 01, 2021

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Employee Rating

Very friendly and fast service. The staff was very accommodating to me because I currently use a walker to get around. I felt that staff went above and beyond to make me comfortable. More

by MHMALLORY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 03, 2021

Mazda of Roswell responded

We're so happy to hear our team went above and beyond for you on your visit to Mazda of Roswell! Thank you for the 5-star review!

July 27, 2021

Dealership Rating
Employee Rating

Excellent service! Great all around atmosphere! A bit too far to use it to service my car in the future, but I was extremely happy with the service! More

by DPEREZ14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rick Batey , Dustin D'Amico, Thomas Kunz, Charlie Maldonado, Julia Noelle, Aicha Syntiche, Mike Wilson

Jul 28, 2021

Mazda of Roswell responded

We're so happy to hear this! Thanks for leaving us your awesome review, and we hope to see you again at Mazda of Roswell!

July 16, 2021

Dealership Rating
Employee Rating

I just had my 2000 Mazda Miata MX5 Special Edition serviced and everyone we dealt with provided outstanding customer service. And they were great about communicating updates to ordered parts, etc. I g More

by SILLYMONKEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Tran

Jul 19, 2021

Mazda of Roswell responded

Thanks for the five-star rating and kind words! Your confidence in us makes our day! - Mazda of Roswell

June 24, 2021

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Employee Rating

Great fast service. The entire experience was great. The team at Roswell Mazda is so attentive and friendly. Price is very competitive even compared to budget service shops. More

by PAVASSA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rick Batey , Dustin D'Amico, Kayla Folsom, Thomas Kunz, Charlie Maldonado, Julia Noelle, Mike Wilson

Jun 25, 2021

Mazda of Roswell responded

We are so happy our Mazda of Roswell team earned your five stars. Thanks, Pavassa!

March 18, 2021

Dealership Rating
Employee Rating

Anthony was fantastic. He got me in for an oil change and took care of a nail in my tire. I am always pleased with the attentive service at Mazda of Roswell. I have been a customer for 16 years and I will More

by PNTHOMPSON614
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Carney, Dustin D'Amico, Thomas Kunz, Charlie Maldonado, Julia Noelle, Felita West, Mike Wilson

Mar 18, 2021

Mazda of Roswell responded

Thank you for your years of business with us at Mazda of Roswell! We are lucky to have loyal customers like you and look forward to your next visit!

February 20, 2021

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Employee Rating

I've enjoyed my Mazda in no small part because of the excellent service department at Mazda of Roswell. Great staff, comfortable waiting area, efficient work flow, reasonable cost- why I keep returning. More

by philpott23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Carney, Dustin D'Amico, Julia Noelle, Felita West

Feb 22, 2021

Mazda of Roswell responded

Thank you for being a Mazda of Roswell customer! We really appreciate your feedback and look forward to your continued business with us!

February 18, 2021

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Employee Rating

I've been bad about remembering to leave a review for Mazda of Roswell, and this is my first one. Everything I'm about to say here can be applied to every service visit I've had. Between routine mainten More

by CGIUFFRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rick Batey , John Carney, Dustin D'Amico

Feb 18, 2021

Mazda of Roswell responded

Wow, thank you so much for this incredible review! We're truly honored to receive your support and can't wait to share these kind comments with the team. Thanks for being a Mazda of Roswell customer - we appreciate your business and look forward to your next visit!

January 20, 2021

Dealership Rating
Employee Rating

Great job servicing my CX-5 I thought the video about my car's recommended repairs sent to my phone while I was waiting was interesting. I've never had a dealership do that before. All in all a very good ex More

by AW6753
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Tiseo

Jan 21, 2021

Mazda of Roswell responded

Thanks for sharing your experience! We're thankful for your business with us at Mazda of Roswell. Take care!

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