Shayna Keyes
Shayna Keyes at Stone Mountain Nissan
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Shayna Keyes

Internet Sales Consultant

Stone Mountain Nissan

4275 US-78
Lilburn, GA 30047

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4.6
127 Reviews
4.6

127 Reviews

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127 Reviews of Shayna Keyes

October 29, 2024

Dealership Rating
Employee Rating

Our car buying experience was very nice. Mr. Facey was very professional, knowledgeable and friendly. Out of all my years of purchasing cars, he was the best salesman. More

by SIMMIE6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Patrick Facey, Richard Polk , David, Mr. Fryar, and Jerry the technician.

Nov 01, 2024

Stone Mountain Nissan responded

Hi, we're thrilled to hear about your wonderful experience with us. Here at Stone Mountain Nissan, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you so much for your feedback and we hope to see you again!

October 26, 2024

Dealership Rating
Employee Rating

Kept me informed of services. Ok ok ok ok ok ok ok ok ok ok More

by KAYE.THEBEAU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 28, 2024

Stone Mountain Nissan responded

Hi, thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed.

October 07, 2024

Dealership Rating
Employee Rating

The salesman was trustworthy and helpful. I've had good experiences with Stone Mountain Nissan. More

by labo1898
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Patrick Facey, Richard Polk

September 30, 2024

Dealership Rating
Employee Rating

The third-party warranty, killed the deal. We were all set to pay cash for a 2018 Nissan Murano with 66,321 miles on the odometer. But the finance manager said, they could not give us a Certif More

by Sheldon Campbell
Recommend Dealer
No

Other Employees Tagged: Daron Owens

September 22, 2024

Dealership Rating
Employee Rating

Sales & service is outstanding! KG is a great service manager and our vehicles Are returned to us repair and clean More

by BIGAPHILLIPS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Facey, Richard Polk

Sep 29, 2024

Stone Mountain Nissan responded

Hello, thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed. Our team is available should you require any extra help. Take care!

September 21, 2024

Dealership Rating
Employee Rating

Friendly staff helpful and patient with a great selection of vehicles both used and new More

by JDOLAN74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 22, 2024

Stone Mountain Nissan responded

Hello, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

September 19, 2024

Dealership Rating
Employee Rating

I really appreciate transparency and professionalism. My salesperson, Daron and his manager were both very honest and professional, throughout the car buying process. Tony, The Finance Manager was awesom More

by Sheldon Campbell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daron Owens , Tony, Finance Manager 5 Stars⭐️

September 15, 2024

Dealership Rating
Employee Rating

Good dealer. Honored price given which was best in town. Sales rep Dion Keith was most helpful and patient in addressing all of my concerns. Very diligent in foll More

by JRatl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kathy Acosta, Richard Polk , Dion Keith

Sep 16, 2024

Stone Mountain Nissan responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Stone Mountain Nissan so helpful in the purchase of your new vehicle. We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

September 02, 2024

Dealership Rating
Employee Rating

Service was okay. I did have to call to check on my car. Which I excepted the agent to keep me up to date More

by Danyelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 06, 2024

Stone Mountain Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

August 12, 2024

Dealership Rating
Employee Rating

The dealership is always nice and clean. I throughly enjoy my experience when I am there awaiting repairs. The team is warm and friendly. More

by BERYLROBERTSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Facey, Richard Polk , Heath

Aug 16, 2024

Stone Mountain Nissan responded

Hello, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Stone Mountain Nissan for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

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