Shayna Keyes
Shayna Keyes at Stone Mountain Nissan
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Shayna Keyes

Internet Sales Consultant

Stone Mountain Nissan

4275 US-78
Lilburn, GA 30047

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4.7
131 Reviews
4.7

131 Reviews

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131 Reviews of Shayna Keyes

December 12, 2024

Dealership Rating
Employee Rating

Very nice building inside and out. Everyone there was so professional from the sales people to the service people, they all worked together as a team to help get the best deal. Mr. Pat More

by LWILLIAMS335
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Facey, Richard Polk , Steve

Dec 14, 2024

Stone Mountain Nissan responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 08, 2024

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Employee Rating

Great customer service handle everything that needs to be done on my car and I really appreciate them More

by INDIAREID84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Eneh, Richard Polk

Dec 12, 2024

Stone Mountain Nissan responded

Hello, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 20, 2024

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Employee Rating

Service was on point & I didn't wait very long for my oil change. Thank you very much! More

by N0WFAITHISJT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 21, 2024

Stone Mountain Nissan responded

N0wfaithisjt, we're so glad that we were able to go above and beyond your expectations!

November 19, 2024

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Employee Rating

My experience with Stonemountain Nissan was awesome i recommend anyone to there services and the customer support team is very helpful More

by nathanielfonville1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Polk

Nov 21, 2024

Stone Mountain Nissan responded

Hello Nathanielfonville1, thank you; we appreciate your feedback!

October 29, 2024

Dealership Rating
Employee Rating

Our car buying experience was very nice. Mr. Facey was very professional, knowledgeable and friendly. Out of all my years of purchasing cars, he was the best salesman. More

by SIMMIE6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Patrick Facey, Richard Polk , David, Mr. Fryar, and Jerry the technician.

Nov 01, 2024

Stone Mountain Nissan responded

Hi, we're thrilled to hear about your wonderful experience with us. Here at Stone Mountain Nissan, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you so much for your feedback and we hope to see you again!

October 26, 2024

Dealership Rating
Employee Rating

Kept me informed of services. Ok ok ok ok ok ok ok ok ok ok More

by KAYE.THEBEAU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 28, 2024

Stone Mountain Nissan responded

Hi, thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed.

October 07, 2024

Dealership Rating
Employee Rating

The salesman was trustworthy and helpful. I've had good experiences with Stone Mountain Nissan. More

by labo1898
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Patrick Facey, Richard Polk

September 30, 2024

Dealership Rating
Employee Rating

The third-party warranty, killed the deal. We were all set to pay cash for a 2018 Nissan Murano with 66,321 miles on the odometer. But the finance manager said, they could not give us a Certif More

by Sheldon Campbell
Recommend Dealer
No

Other Employees Tagged: Daron Owens

September 22, 2024

Dealership Rating
Employee Rating

Sales & service is outstanding! KG is a great service manager and our vehicles Are returned to us repair and clean More

by BIGAPHILLIPS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Facey, Richard Polk

Sep 29, 2024

Stone Mountain Nissan responded

Hello, thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed. Our team is available should you require any extra help. Take care!

September 21, 2024

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Employee Rating

Friendly staff helpful and patient with a great selection of vehicles both used and new More

by JDOLAN74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 22, 2024

Stone Mountain Nissan responded

Hello, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

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