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Shay Piel
Refer Me
326 Reviews
I used to sell cars here. I love the company but found out I am happier fixing cars than selling them. I serve as the go between the mechanics and the customer. I have helped thousands of Loyal Customers service their vehicles with as little headache as possible.
Read moreDealership Experience
11 yrs, 11 mos
Industry Experience
11 yrs, 11 mos
326 Reviews
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326 Reviews of Shay Piel
November 20, 2024
Shay took great care of my Bronco issue. Truck was back to me the next day, service performed and maintenance schedule taken care of! Really great service advisor! Truck was back to me the next day, service performed and maintenance schedule taken care of! Really great service advisor! More
by LANDCRUISERHUNTER
Verified Customer
November 19, 2024
I’m not sure how it works when an appointment time is scheduled. I reside in Temple. We purchased our vehicle from this dealership as well as service plans and warranties and all. We were told it was bes scheduled. I reside in Temple. We purchased our vehicle from this dealership as well as service plans and warranties and all. We were told it was best to take our vehicle to the dealership where we purchased it. I made an appointment for for an oil change for 9:00am. I didn’t leave until close to 12:00pm. I felt this was an extremely long wait for an oil change since I made an appointment. I then overheard that it was basically a first come basis for the Quick Lane service an one needed to come earlier in the day to shorten wait time. Why have appointments? This was my first experience at this dealership’s service area. It was not a pleasant experience having to wait this long. My service advisor was helpful and courteous. I’m sorry, but I will see about going to my local dealership with my plans. I tried to stay in house. More
by ARNMON
November 13, 2024
What I really appreciate is the clear communication with the expected wait time when you have an appointment. The time varies but they are constantly accurate within 10 minutes the expected wait time when you have an appointment. The time varies but they are constantly accurate within 10 minutes More
by JWISE11
Other Employees Tagged: James Main, Mark Stepp, Charlie Tincher, Cowboy Robert Goodman
November 12, 2024
Friendly people and fast service they know what they are doing and have fair prices. They are the only ones I'll let service my mustang. doing and have fair prices. They are the only ones I'll let service my mustang. More
by DAVIDHOWARD302.DH
Other Employees Tagged: James Main, Mark Stepp, Charlie Tincher, Cowboy Robert Goodman
November 08, 2024
I’ve been changing my own oil or something over 50 years now and recently I’ve decided to get my oil changed at Mac Hyatt. The F150 barely fits in my garage. Prices are reasonable as long as you make an app now and recently I’ve decided to get my oil changed at Mac Hyatt. The F150 barely fits in my garage. Prices are reasonable as long as you make an appointment. It’s relatively quick what’s not to like? More
by MILLERJERR2
November 04, 2024
I appreciate their service and professionalism. Only wish would be that they were located closer to Round Rock! It's nice having a one-stop location to trust that work will be done well. The "Works Only wish would be that they were located closer to Round Rock! It's nice having a one-stop location to trust that work will be done well. The "Works" package in Quick Lane gets two thumbs up. More
by MARKPARSHALL1
October 28, 2024
I have been consistently impressed with Mac Haik Ford. My experience in the parts department made me feel comfortable enough to try them for everything else also. I have now performed service as well as p My experience in the parts department made me feel comfortable enough to try them for everything else also. I have now performed service as well as purchased a vehicle. An A Plus every time. More
by PatRawn
Other Employees Tagged: Duane Harris, James Main, Charlie Tincher , Joel Gray
