Shay Foley

Very Disrespectful. .... I bought a new Chevrolet Silverado in 2020 and I was sold on the idea of their "Lifetime Warranty", Likewise I bought a 2018 Chevrolet shortly af .... I bought a new Chevrolet Silverado in 2020 and I was sold on the idea of their "Lifetime Warranty", Likewise I bought a 2018 Chevrolet shortly after. I have brought my vehicles to the dealership to have them serviced and I had a problem about a year ago when they had service technicians so inexperienced they wouldn't allow them enough air pressure to rotate my tires so my vehicle didn't receive the rotation. I complained and the manager gave me a oil change and tire rotation. Along with the "Lifetime Warranty" we have on both vehicles, I purchased a bumper to bumper extended warranty through route 66 and about a year ago I had the radio screen replaced in the 2018 Malibu with a New One from the dealership. I called the dealership about 2 weeks ago now and spoke with a man in service and I asked him to check with my extended warranty about my tire monitoring system on my 2020 Silverado and I have a message on my dash that it needs serviced and I also told him the New Screen they put in the 2018 Malibu is malfunctioning and it the screen only displays half. The Service Employee told me he would make the calls about the extended warranty (Route 66) for my tire monitoring coverage and he would look into the New Screen for the 2018 Malibu and he would call me back by the end of day. So I was not called back so I waited another day and called him back.. Oh he explained "we got really busy, I will do it and get back to you today" well over two weeks have gone by and I drive my vehicle with warnings on the tire monitoring system and my wife drives with half of a screen display for the radio that should at least be warrantied through GM.. I even left voice messages 3 or 4 times stating I need assistance.. But I guess since I spent nearly 80K in 2020.. We are just old news and deserve to be ignored. I was seriously considering upgrading to a Chevrolet Silverado 2500 and maybe a Camero for my wide in the spring of 2025.. But It wont be with Champion Chevrolet of Avon... I cannot believe they treat their loyal customers like we have been treated... Buyer Beware... More

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We appreciated the hard work and effort of our sales rep to get us into our new vehicle. to get us into our new vehicle. More

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Man this place is fantastic. I honestly did not expect to drive away w/ a new car. But they were able to get me in at the price I wanted and the car I wanted with no problem at I honestly did not expect to drive away w/ a new car. But they were able to get me in at the price I wanted and the car I wanted with no problem at all. They even contacted the car rental place and had them come pick up my rental from them. Special thanks to Amber Back, Shay Foley, and Aaron Glaze for going above and beyond not to mention making sure I understood everything. More

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They have a very welcoming and kind of staff. The manager was very accommodating and helpful with Our young children throughout the process, Andrea during the finance part keeping our young child The manager was very accommodating and helpful with Our young children throughout the process, Andrea during the finance part keeping our young children entertained. More

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Kayden and the entire sales staff were fantastic to work with. No nonsense approach and efficient at quickly processing the sale. with. No nonsense approach and efficient at quickly processing the sale. More

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Very friendly and positive person. Everything i ask for in my buying experience from showing vehicle to closing and moving personal property from old vehicle to new, Amber made sure al Everything i ask for in my buying experience from showing vehicle to closing and moving personal property from old vehicle to new, Amber made sure all my needs where met. Amber was a real pleasure to work with!!! More

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Most of my dealings were over the phone. After a 5 hour drive from Cleveland, I was relieved to find the dealership and employees a pleasure to work with. Jada Fiedler and Andrea Goodwin wer After a 5 hour drive from Cleveland, I was relieved to find the dealership and employees a pleasure to work with. Jada Fiedler and Andrea Goodwin were always polite and very informative. They guided me through to purchase process without stress and I was on my way home. Thank you all so much for More

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We had shopped at several other dealers including 1 other Chevy dealer as well as dealers of other makes. Champion stood out as the best atmosphere and as we continued with making a purchase, this initial, p Chevy dealer as well as dealers of other makes. Champion stood out as the best atmosphere and as we continued with making a purchase, this initial, positive impression played out with a high degree of professionalism and kindness. Hailey did a great job keeping us informed about delivery (5 mo plus). More

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Our experience was wonderful overall! Very kind, friendly and accommodating staff. Vehicle selection was great. We were there till closing and everyone was still so positive and great to Very kind, friendly and accommodating staff. Vehicle selection was great. We were there till closing and everyone was still so positive and great to work with! More

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2nd vehicle in 6 months from David Snoddy. David is very thorough in his knowledge and has always respectful and helpful during the sales process and after. Highly recommend both sales and se David is very thorough in his knowledge and has always respectful and helpful during the sales process and after. Highly recommend both sales and service. Jim Schrage has always taken care of us in Service and that is a huge reason for coming back! More

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