Shawna Freeman

Shawna is the greatest service manager I have worked with. However, I want to go beyond just a service manager of vehicles. Shawna as a person. I received news the day of my service that I have idiopa with. However, I want to go beyond just a service manager of vehicles. Shawna as a person. I received news the day of my service that I have idiopathic pulmonary fibrosis. Life expectancy of 3 to 5 years. I was destroyed but then I went to Toyota to get my vehicle serviced. She greeted me with that smile of hers and all my fears all my devastation subsided at that moment. She treats customers not as 1022 or 918 or even 26. She treats customers as Sean, Valerie, Tracy, Matthew. She treats them as people. Not only does she take care of your car and making sure it is well cared for and up to the highest safety standards but she treats you in the process without even knowing she is doing it. She takes care of your car and you because she wants to see you back. She wants to see your happiness even in the darkest of times. She is always putting others above herself. She works extremely hard and yet she still has energy to go home and be a loving supportive mom to her kids. She brings warmth to Toyota, she replaces fear with hope, and she replaces defeat with victory just by being her true self. I keep trying to find something in this world I can compare her to and I think I found it. The sun. She brings life to so many people, she shines through even on cloudy days, she melts your heart with the care and compassion she has for everyone she meets. She’s not just a service manager, to me she is the sun. Thank you Shawna and with every sunrise and every sunset I know you are watching over me supporting me and giving me strength to fight to live. More

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Dean was OUTSTANDING! He really showed care towards my purchase and getting things the way I wanted. He also went above and beyond when we found some scratches on the Truc He really showed care towards my purchase and getting things the way I wanted. He also went above and beyond when we found some scratches on the Truck. He took it to the detailer and had them buffed out. When additional were found, he ensured that they were also taken care of to my liking. Everyone was superb! I bought my previous vehicles at this location and will ABSOLUTELY be back! More

by MRBESMITH Verified Customer Verified Customer

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It is run very efficiently like a fine tuned machine. Also very friendly snd cordial Also very friendly snd cordial More

by HYDEHEATH78 Verified Customer Verified Customer

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Max did a very good job assisting us find the right vehicle. He was friendly and answered all our questions, and informed us to contact him at any time for further questions. He clearly provided payme vehicle. He was friendly and answered all our questions, and informed us to contact him at any time for further questions. He clearly provided payment options and didn’t pressure us into specific choices, which was appreciated. More

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Another positive experience! Super friendly staff! Always delivers on all promises! They treat you like family! Super friendly staff! Always delivers on all promises! They treat you like family! More

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TC was so helpful and knowledgeable when it came to my trade in and my new Toyota. He went above and beyond to get me exactly what would work best for me. If you are thinking of a new Toyota, you have to trade in and my new Toyota. He went above and beyond to get me exactly what would work best for me. If you are thinking of a new Toyota, you have to go ask for TC! More

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Nice and easy decision on the truck we purchased. 4th vehicle we (our family) has purchased with this dealership and look forward to future purchases. 4th vehicle we (our family) has purchased with this dealership and look forward to future purchases. More

by OTHELLOBCUZ Verified Customer Verified Customer

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They were super nice and friendly to my parents and I. They made us feel very welcomed and answered any questions we had! I was super happy to get my car from them! They made us feel very welcomed and answered any questions we had! I was super happy to get my car from them! More

by Tori Powers Verified Customer Verified Customer

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Friendly, professional, always want to serve the customer. I am always pleased with the work. customer. I am always pleased with the work. More

by SUZHOLMES Verified Customer Verified Customer

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My service advisor, Shawna, not only was extremely courteous and friendly, but went out of her way to make sure I was satisfied with my whole experience. She’s always a delight to work with. I know I’ courteous and friendly, but went out of her way to make sure I was satisfied with my whole experience. She’s always a delight to work with. I know I’m going to receive excellent customer service when working with her. More

by KATHYMOATS1 Verified Customer Verified Customer

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