Shawn Wright
Shawn Wright at Headquarter Hyundai Genesis
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Shawn Wright

Service Advisor

Headquarter Hyundai Genesis

985 Rinehart Rd
Sanford, FL 32771

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23 Reviews
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23 Reviews

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23 Reviews of Shawn Wright

August 25, 2022

Dealership Rating
Employee Rating

I would give zero stars, if possible. Manager and director with very unprofessional atitudes. They were talking very loud with me in the lobby. The situation: During our previous car main More

by TT
Customer Service
Friendliness
Recommend Dealer
No

Other Employees Tagged: David Young

November 06, 2020

Dealership Rating
Employee Rating

Although I came in for service and had no intention of buying a car, Tony was able to get me into a brand new car for a price I can afford. Initially, he showed me one that didn’t interest me, but after d More

by Irene0105
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Frazier

Nov 07, 2020

Headquarter Hyundai Genesis responded

Irene0105, I want to thank you for both your business and taking the time to write a 5 star review and recognize Tony and the service he provided. I want everyone to have a 5 star experience and any suggestions you have that can improve your experience will be welcomed. Again thank you so much. Sincerely, William J Wolf General Manager Headquarter Hyundai/Genesis w.wolf@hqhyundai.com

August 08, 2020

Dealership Rating
Employee Rating

Tony was great to work with and helped me find the best care for my needs. Tony is always available to answer any questions before and after the sale. More

by smarket
Recommend Dealer
Yes

Other Employees Tagged: Tony Frazier , Keith Jamsky

Aug 14, 2020

Headquarter Hyundai Genesis responded

Thank you so much for your business and taking the time to write such a nice 5 star review. Taking the time to recognize Tony Frazier, Shawn Wright and Keith Jamsky in such a nice way really makes my day. We train hard to make sure everyone that does business with Headquarter Hyundai has a 5 star experience and from your review I see that we succeeded. I am always open to suggestions on how to enhance your experience and make it easier to conduct business with us. I have launched a Digital Store "Fast Lane" that allows you to do as little or as much, up to an including home delivery without ever coming into our facility. I look forward to see you in service where we will continue to strive to give you a 5 star experience. Sincerely, William J Wolf General Manager Headquarter Hyundai/Genesis w.wolf@hqhyundai.com

May 05, 2020

Dealership Rating
Employee Rating

I always have a positive experience when i go to dealership, the staff are friendly and patient- the service work is always efficient, they have a clean showroom and guest lobby area. I recommend th More

by mlouder1
Recommend Dealer
Yes

Other Employees Tagged: Jorge Rivera, Tony Frazier , Diane Feger, Keith Jamsky, James Williams

May 07, 2020

Headquarter Hyundai Genesis responded

Thank you so much for both your sales and service business. I also want to thank you for taking the time to write such a glowing review. I appreciate hearing the good news much more than our failures. The future is bright and I train every Team member to give you the customer and excellent experience. Please reach out to me if I can ever be of help in sales or service. Thank You, William J Wolf General Manager Headquarter Hyundai/Genesis w.wolf@hqhyundai.com

March 16, 2020

Dealership Rating
Employee Rating

Justin was great and went out of his way to ensure every detail was perfect. Would definitely recommend! Shawn was also excellent. When he realized that the service job wasn’t 100% complete he offered to h More

by Japiazza
Recommend Dealer
Yes

Other Employees Tagged: Keith Jamsky, Justin Restrepo

Mar 17, 2020

Headquarter Hyundai Genesis responded

Thank you so much for your business and the kinds words about the service both Justin and Shawn gave you at Headquarter Hyundai. I want you and every customer to have a wonderful experience when they chose Headquarter Hyundai as their dealership. I always want to hear ways we can improve but it sure is nice to read a review when everyone did the right thing by you the customer. Regards, William J Wolf General Manager Headquarter Hyundai/Genesis w.wolf@hqhyundai.com

March 12, 2020

Dealership Rating
Employee Rating

My experience at Headquarter Genesis was great. When I think of my past car purchases, I can recall no better sales experience than that provided by Tony Frazier. Looking for a knowledgeable yet friendly More

by CBecker
Recommend Dealer
Yes

Other Employees Tagged: Maurice Smith, Tony Frazier , Diane Feger, Keith Jamsky, Guido "G" Montero

Mar 12, 2020

Headquarter Hyundai Genesis responded

I want to say thank you for trusting us with your Genesis purchase and secondly recognizing Tony for the service he provided. I want every customer to leave feeling the way you do. Thank you for both your business and words of JOB WELL DONE! Regards, William J Wolf General Manager Headquarter Hyundai/Genesis w.wolf@hqhyundai.com

March 07, 2020

Dealership Rating
Employee Rating

I have had my Hyundai Elantra from Headquarter Hyundai for 4 years now which we always come here for our recommended servicing. We just discussed with Tony Frazier about purchasing another Hyundai. Tony i More

by Flbeachbum03
Recommend Dealer
Yes

Other Employees Tagged: Tony Frazier , Guido "G" Montero

Mar 10, 2020

Headquarter Hyundai Genesis responded

Thank you for recognizing the service Tony is providing. If there is anything I can do as stated before I will. Reach out. Regards, William J Wolf General Manager Headquarter Hyundai/Genesis w.wolf@hqhyundai.com

December 04, 2019

Dealership Rating
Employee Rating

Mike our salesman was terrific! Been here several times and finally the last salesman mike we got was the best! Very helpful and courteous. Would recommend him if a family member buy More

by jnt4pak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike D'Agostino, Guido "G" Montero, Justin Restrepo

November 17, 2019

Dealership Rating
Employee Rating

Great service! I would recommend this dealership to anyone. Everyone is nice and very helpful. Tony is knowledgeable and friendly. Shawn is also knowledgeable and s More

by Tinkjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Frazier , Guido "G" Montero

Nov 18, 2019

Headquarter Hyundai Genesis responded

Thank you for the great review. We are glad to see you use both our sales and service departments for all your Hyundai needs.

June 26, 2018

Dealership Rating
Employee Rating

Great experience - no pressure Went in for oil change and to get quotes on brakes. While waiting in customer lounge was politely approached to inquire if I would be interested in u More

by Lainey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Carpenter, Eddie Rivera

Jun 26, 2018

Headquarter Hyundai Genesis responded

Congratulations on your new ride! We are very thrilled to hear you had a wonderful experience with us. If there is anything you need, please feel free to reach out to us. William Wolf General Manager w.wolf@hqhyundai.com

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