Shawn Wright

I would give zero stars, if possible. Manager and director with very unprofessional atitudes. They were talking very loud with me in the lobby. The situation: During our previous car main Manager and director with very unprofessional atitudes. They were talking very loud with me in the lobby. The situation: During our previous car maintenance appointment we were told that the window blind (that was broken and we clearly explained what happened) could be replaced since the car still had warranty. They would order the piece and call us to do the replacement. They have never called. So, we had the new maintenance scheduled and we mentioned regarding the blind. The manager really did not care, he said he talked to my husband by the phone and interrupted me while I was talking asking If I would like to speak with the director. The director started saying that there was nothing documented in the system about this issue, and he would never approve this kind of replacement since he considered not a problem with the product (without even looking to the blind itself or trying to understand what happened) and I would have to pay for the replacement If we decide to fix it. I called my husband while waiting for my car, and he (the director) was listening to my conversation and started to say (in a very loud voice) that I was lying to my husband. So, after all the service disappointment, he also called me a lier in front of everybody in the store. They were very unprofessional and I would never recommend their service to anyone. Costumer care do not exist. We have another car, another brand, and they have been amazing!!!! We have worked with others car dealers (Not related To Hyundai) and they were amazing as well. Just be careful! More

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Although I came in for service and had no intention of buying a car, Tony was able to get me into a brand new car for a price I can afford. Initially, he showed me one that didn’t interest me, but after d buying a car, Tony was able to get me into a brand new car for a price I can afford. Initially, he showed me one that didn’t interest me, but after discussing my non-negotiables, he was able to find the car one that checked all the boxes. More

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Tony was great to work with and helped me find the best care for my needs. Tony is always available to answer any questions before and after the sale. care for my needs. Tony is always available to answer any questions before and after the sale. More

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I always have a positive experience when i go to dealership, the staff are friendly and patient- the service work is always efficient, they have a clean showroom and guest lobby area. I recommend th dealership, the staff are friendly and patient- the service work is always efficient, they have a clean showroom and guest lobby area. I recommend this dealership to anyone that wants service work or buying a vehicle to be a pleasant experience More

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Justin was great and went out of his way to ensure every detail was perfect. Would definitely recommend! Shawn was also excellent. When he realized that the service job wasn’t 100% complete he offered to h detail was perfect. Would definitely recommend! Shawn was also excellent. When he realized that the service job wasn’t 100% complete he offered to have them drive my car to my home so that I wouldn’t be inconvenienced. I was so appreciative! More

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My experience at Headquarter Genesis was great. When I think of my past car purchases, I can recall no better sales experience than that provided by Tony Frazier. Looking for a knowledgeable yet friendly think of my past car purchases, I can recall no better sales experience than that provided by Tony Frazier. Looking for a knowledgeable yet friendly advisor? How about a low pressure purchase experience focused on your needs for a change? Tony delivers both with a friendly smile and careful attention to details. I’ll definitely be back for future purchases. More

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I have had my Hyundai Elantra from Headquarter Hyundai for 4 years now which we always come here for our recommended servicing. We just discussed with Tony Frazier about purchasing another Hyundai. Tony i for 4 years now which we always come here for our recommended servicing. We just discussed with Tony Frazier about purchasing another Hyundai. Tony is awesome and will help you anyway he can and very understanding and knowledgeable. Need a new or used car come and talk with him. No pressure which is greatly appreciated 😊. More

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Mike our salesman was terrific! Been here several times and finally the last salesman mike we got was the best! Very helpful and courteous. Would recommend him if a family member buy Been here several times and finally the last salesman mike we got was the best! Very helpful and courteous. Would recommend him if a family member buys a car! Justin was very helpful on explaining details of the Apple car play. G of the service Dept was the best! More

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Great service! I would recommend this dealership to anyone. Everyone is nice and very helpful. Tony is knowledgeable and friendly. Shawn is also knowledgeable and s I would recommend this dealership to anyone. Everyone is nice and very helpful. Tony is knowledgeable and friendly. Shawn is also knowledgeable and super friendly. More

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Great experience - no pressure Went in for oil change and to get quotes on brakes. While waiting in customer lounge was politely approached to inquire if I would be interested in u Went in for oil change and to get quotes on brakes. While waiting in customer lounge was politely approached to inquire if I would be interested in upgrading my car. Sho nuf! Was given to Chris to discuss my needs, loan requirements and budget limits. Initial offer was more than fair but out of my reach - still upside down on my car. Little give n take on both sides. Left with brand new 2 yo car! Never felt pressured and enjoyed chatting with Chris and Eddie. More

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