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Shawn Richter
Shawn Richter at Rapids Honda

Shawn Richter | Page 8

Service Advisor

Rapids Honda

1950 Gateway Dr NW
Coon Rapids, MN 55448

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301 Reviews
not yet
rated

301 Reviews

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301 Reviews of Shawn Richter

January 09, 2022

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Employee Rating

Everything went smooth the service department was absolutely excellent, spoke with sales and got all my questions. More

by j.l.bringle
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marlin Haney, Joel Bringle

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Jan 09, 2022

Rapids Honda responded

Thank you so much for choosing Rapids Honda! Please let us know if we can be of any more assistance! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

January 05, 2022

Dealership Rating
Employee Rating

Friendly atmosphere, and quick service! I will definitely be coming here again. they were able to help me about with all of my questions and concerns. More

by pined043
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Davis Luu

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Jan 05, 2022

Rapids Honda responded

Thanks for sharing your thoughts about your experience with Rapids Honda. We appreciate your business and hope to see you again soon! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

December 30, 2021

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Employee Rating

Shawn was very helpful in explaining the maintenance needed and upcoming maintenance. He also disinfected my car with a smile. More

by Harish
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Print
Dec 30, 2021

Rapids Honda responded

Harish, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

December 27, 2021

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Employee Rating

Been a customer since day 1 when Rapids opened. Bought my 2019 Honda Odyssey from them with added features and have no regrets. We continue to service our odyssey and Pilot at Rapids and will continue to do More

by jhang24
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jolene Nguyen, John Vang, Chad Zastrow, Shane Stegeman , Jon Nguyen

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Dec 28, 2021

Rapids Honda responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. All of us at Rapids Honda are glad to have you as a customer, and we look forward at seeing you again! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

December 22, 2021

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Employee Rating

Great service and attention! Thanks for your friendliness!! Would recommend them for buying and servicing your next car! More

by telohn
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Schuster

Print
Dec 22, 2021

Rapids Honda responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

December 21, 2021

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Employee Rating

Beautiful full service facility with friendly informed staff. Service staff were great and helpful. Always a good experience! More

by charparsons1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Print
Dec 22, 2021

Rapids Honda responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

December 17, 2021

Dealership Rating
Employee Rating

Excellent service snd keeps the customer well informed, been there many times snd never have had a problem More

by Bjn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Print
Dec 17, 2021

Rapids Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

December 15, 2021

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Employee Rating

Extremely dishonest. They tried to charge my wife an outrageous price and to convince her to get service that was not necessary. We will never return. More

by kooms21
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Kevin Schiltz, Marlin Haney , Ken Grantwit, Roy Lacey, Katie Young

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Jan 01, 2022

Rapids Honda responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

December 10, 2021

Dealership Rating
Employee Rating

Service, Sales and Staff are all very personable, helpful and knowledgeable. Great people. Thank you! More

by markkusf
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marlin Haney , Kristina Andriyesh, Roy Lacey, Dawson McCarthy

Print
Dec 10, 2021

Rapids Honda responded

Thank you, Mark, it's fantastic to hear that our team provided you with great customer service! We truly appreciate the opportunity to do business with you. Thanks for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

December 09, 2021

Dealership Rating
Employee Rating

We were able to buy a new car, in one day. They worked with us and we came to a mutual price. We are very happy with our purchase More

by cooperkevin821
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Wade Gilbertson

Print
Dec 09, 2021

Rapids Honda responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

Dec 11, 2021

cooperkevin821 responded

We were totally happy with our new car purchase

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