Shawn Richter
Shawn Richter at Rapids Honda

Shawn Richter | Page 25

Service Advisor

Rapids Honda

1950 Gateway Dr NW
Coon Rapids, MN 55448

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301 Reviews
not yet
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301 Reviews

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301 Reviews of Shawn Richter

August 08, 2020

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Employee Rating

Great Service at Rapids Honda The team is very efficient and friendly along with great follow thru. Their communication throughout my time there was outstanding. I didn't have t More

by debbieolson077
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 09, 2020

Rapids Honda responded

Thank you for sharing your experience with us, Debbie! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

August 08, 2020

Dealership Rating

Great service center, Very easy to work with, The even did a tire rotation at the last minute, and washed the car, completed all the service early and I was out the door be More

by dstephan8278
Recommend Dealer
Yes

Other Employees Tagged: Chad Zastrow, Shane Stegeman

Aug 09, 2020

Rapids Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

August 03, 2020

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Employee Rating

High Priced You charge way to much for an oil change and tire rotation. At Midas it's 49.99 for the same exact service, time to switch. I would recommend your de More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 03, 2020

Rapids Honda responded

David, thank you for sharing your review with us! We're glad to hear you had a good experience, and we would be happy to discuss our pricing with you if you'd like to reach out directly. We truly appreciate your feedback and hope to see you again! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

August 02, 2020

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Employee Rating

Everyone one there was very professional and courteous shaun worked with us he is very talented thanks for figuring out what the problem was and at checkout I really don’t remember his name but he was ver More

by nmahm213
Recommend Dealer
Yes
Aug 03, 2020

Rapids Honda responded

Thanks for your feedback on your recent visit to Rapids Honda. I'm glad to hear that Shawn was able to assist you and that you had such a positive experience. We appreciate your business. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

August 01, 2020

Dealership Rating
Employee Rating

easy in, easy out Thanks for getting me in EARLY, following my unfortunate encounter with a mangled tire. I rely heavily upon my new Honda Passport, and I really APPRE More

by jjorgensen1982
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 02, 2020

Rapids Honda responded

Thanks for sharing your thoughts about your experience with Rapids Honda. We appreciate your business and hope to see you again soon! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

August 01, 2020

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Employee Rating

I would give 0 stars if that was a choice. I was very disappointed they quoted me $3200 to fix my air conditioning. I went to an independent garage and got it fixed for $250. I will never go back to Rapi More

by MNKGLLWY
Recommend Dealer
No
Aug 18, 2020

Rapids Honda responded

Thank you for your review. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. If it's possible to discuss your visit in more detail, please feel free to reach out to me directly. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

July 31, 2020

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Employee Rating

Great experience. This was my first visit at this dealership, and my first visit to a car dealership since Covid-19. The experience was good, and I received great serv More

by dktetens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 02, 2020

Rapids Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rapids Honda. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

July 31, 2020

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Employee Rating

Great service! Beautiful new facility, waiting area that is large and comfortable, friendly employees, fast service! I am very happy that Honda is now in Coon Rapids More

by jcc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 02, 2020

Rapids Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

July 30, 2020

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Employee Rating

Very satisfactory Came to your dealership after years with my previous one. Was pleasantly surprised to find 3 of your service employees were also from the previous de More

by Wilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chad Zastrow , Luke Khilans

Jul 31, 2020

Rapids Honda responded

Thank you so much for your review! We are glad to hear that our team delivered a positive experience. Thank you for choosing Rapids Honda, and please let us know if we can be of any further assistance! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

July 29, 2020

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Employee Rating

oil change service was great personal was top notch would tell other people about you whe looking to up grade my lease might be in to see someone there More

by hondabobb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 29, 2020

Rapids Honda responded

Thank you for your very kind review! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rapids Honda. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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