Good dealership. Clean and organized building. No
amenities compared to other dealers, hopefully this is only due to covid. I was there for car service.
amenities compared to other dealers, hopefully this is only due to covid. I was there for car service.
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by chechocorzo
Verified Customer
Verified Customer
May 28, 2021 -
Rapids Honda responded
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. All of us at Rapids Honda are glad to have you as a customer.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
On the day I had oil change, The service guy said
something about a recall and that they would be calling me to set up appointment.. I haven't heard anything. It says in question below that reason fo
something about a recall and that they would be calling me to set up appointment.. I haven't heard anything. It says in question below that reason for visit was sales. That isn't true. It was to get oil change. I filled out a survey within days of my visit.
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by judy.svenddal
Verified Customer
Verified Customer
May 23, 2021 -
Rapids Honda responded
Hello Judy,
Thank you for taking the time to submit a review. We are so glad we could assist you with your oil change. We truly appreciate your business. We apologize, however, for the miscommunication concerning your recall. If you would be willing to reach out to me directly, I would appreciate the opportunity to try and find a way to turn this around for you.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
i sold cars for 18 years so i know a little bit about
dealers this is the best one i have ever seen shawn is the best service man i have ever seen from the husband of nancy wiggin from mark wiggin thank
dealers this is the best one i have ever seen shawn is the best service man i have ever seen from the husband of nancy wiggin from mark wiggin thank you
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by nancywiggin
Verified Customer
Verified Customer
May 23, 2021 -
Rapids Honda responded
It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Rapids Honda!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Service was efficient & fast. Serv person was honest. He
informed that my repair was free due to the prepaid maintenance that I purchased when I bought the car.
informed that my repair was free due to the prepaid maintenance that I purchased when I bought the car.
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by Maria M.
Verified Customer
Verified Customer
May 14, 2021 -
Rapids Honda responded
Thank you for your feedback on your recent visit to Rapids Honda, Maria. We appreciate you taking the time to leave us this five-star review. I'm glad to hear that we were able to assist you and that you found your experience with us to be a positive one.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Very quick and efficient service! I would highly
recommend them. I bought the car from them and have had them service it from the beginning.
recommend them. I bought the car from them and have had them service it from the beginning.
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by m.heg
Verified Customer
Verified Customer
May 14, 2021 -
Rapids Honda responded
Thanks for sharing your thoughts about your experience with Rapids Honda. We appreciate your business and hope to see you again soon!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
I think I already answered this but here goes again. The
service was fine and I had no issues. It was just an oil change so easy.
service was fine and I had no issues. It was just an oil change so easy.
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by leedally2011
Verified Customer
Verified Customer
Apr 30, 2021 -
Rapids Honda responded
Lee, Thank you for your very kind review. Shawn and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rapids Honda.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Really good experience with Shawn he was helpful and very
nice. He was helpful from are problems that we experienced with the brnad new car.
nice. He was helpful from are problems that we experienced with the brnad new car.
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by seanmorrison1195
Verified Customer
Verified Customer
Apr 29, 2021 -
Rapids Honda responded
Sean, thank you so much for your wonderful review! We are thrilled that Shawn had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Rapids Honda!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
The service department took great care of me like they
always do! I was able to get a timely appointment, and get the work done that I needed.
always do! I was able to get a timely appointment, and get the work done that I needed.
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by normanjeremy
Verified Customer
Verified Customer
Apr 19, 2021 -
Rapids Honda responded
Jeremy, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive service experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Everybody at Rapids Honda takes pride in there work .
From the moment you bring your car in for service they are ready to help you . You really need to see this for yourself . The free coffee is a nic
From the moment you bring your car in for service they are ready to help you . You really need to see this for yourself . The free coffee is a nice perk . Keep up the good work everyone .
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by beam.dusty
Verified Customer
Verified Customer
Apr 05, 2021 -
Rapids Honda responded
Thanks for sharing your thoughts about your experience with Rapids Honda. We appreciate your business and hope to see you again soon!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Shawn kept me informed on how things were proceeding with
the service of my vehicle. I really appreciated the fact that he provided a car for me especially when the service department asked to have my car ov
the service of my vehicle. I really appreciated the fact that he provided a car for me especially when the service department asked to have my car over night to make sure there was adequate time for the adhesive to cure.
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by Willow
Verified Customer
Verified Customer
Apr 05, 2021 -
Rapids Honda responded
Thank you, Willow! We are so glad that we had the opportunity to work with you, and that Shawn could make this a top-notch experience! We look forward to continuing to serve you in the future!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
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