Shawn Richter
Shawn Richter at Rapids Honda

Shawn Richter | Page 10

Service Advisor

Rapids Honda

1950 Gateway Dr NW
Coon Rapids, MN 55448

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rated
301 Reviews
not yet
rated

301 Reviews

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301 Reviews of Shawn Richter

November 04, 2021

Dealership Rating
Employee Rating

Got stuck in traffic and was 1/2 hour late to my appointment and they still got me in right away when I got there. More

by gamitt54
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 05, 2021

Rapids Honda responded

Thank you for your feedback on your recent visit to Rapids Honda. It is great to hear that we were able to assist you and that you had such a positive experience. We sincerely appreciate your business. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

October 25, 2021

Dealership Rating
Employee Rating

Very great business , excellent service, I'm very satisfied on the work done in my car, I highly recommend to anybody. Thank you More

by alwanspecial
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 25, 2021

Rapids Honda responded

Congratulations on your new vehicle! We are so glad that Shawn had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

October 18, 2021

Dealership Rating
Employee Rating

Came in for Diamond Fusion and AutoButler reapplication. Also had tire rotation, oil and filter change, cabin and air filter change, and a multipoint inspection. But the best part was that the hard tonneau More

by rwbooks
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 18, 2021

Rapids Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We appreciate you taking the time to leave us this fabulous review. Please don't hesitate to reach out if you need anything else. We're always happy to help. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

October 12, 2021

Dealership Rating
Employee Rating

Always friendly, prompt and very professional. Facility is top of the line, easy to schedule on their website for service More

by jcoe1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 13, 2021

Rapids Honda responded

Thank you for choosing Rapids Honda,. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

October 11, 2021

Dealership Rating
Employee Rating

The service was very professional, friendly, on time and car was washed. I would recommend. More

by rmularie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 11, 2021

Rapids Honda responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with excellent service. Thank you for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

October 10, 2021

Dealership Rating
Employee Rating

Rapids Honda personnel are always very friendly and efficient and do a good job on my oil changes. More

by karpikc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 11, 2021

Rapids Honda responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. All of us at Rapids Honda are glad to have you as a customer, and we look forward to seeing you again! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

October 09, 2021

Dealership Rating
Employee Rating

Fast and friendly customer service. Very informative about my vehicle and was done when expected More

by STACYTRONSON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 09, 2021

Rapids Honda responded

Thank you, Stacy! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rapids Honda, we look forward to having you as one of our valued customers for many more years to come! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

October 04, 2021

Dealership Rating
Employee Rating

The dealership itself and tje employees will never leave you stranded. Customer service is phenominal they will go above and beyond! More

by romsaron83
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chad Zastrow , Jake Braun, Roger Thomas

Oct 04, 2021

Rapids Honda responded

Thank you for choosing Rapids Honda, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 28, 2021

Dealership Rating
Employee Rating

Happy with service and service rep. Dealership should sell oil change packages. Just a suggestion. More

by terrylduy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 29, 2021

Rapids Honda responded

Terry, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 27, 2021

Dealership Rating
Employee Rating

quick check in and out, friendly service staff, work completed as promised with no concerns More

by jillpill777
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 27, 2021

Rapids Honda responded

Thank you so much for taking the time to share your feedback with us, Jill. If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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