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Shawn Ortiz
Shawn Ortiz at Dana Ford Lincoln

Shawn Ortiz

Sales Manager

Dana Ford Lincoln

266 West Service Rd.
Staten Island, NY 10314

4.8
252 Reviews
4.8

252 Reviews

Write a Review

Industry Experience

8 yrs, 10 mos

Languages Spoken

English English

252 Reviews of Shawn Ortiz

February 12, 2025

Dealership Rating
Employee Rating

Great customer service and a very understanding polite salesman Ryan Mahon who will highly recommend to friends More

by Esperanza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Mahon

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Feb 13, 2025

Dana Ford Lincoln responded

We're delighted to hear that Ryan provided such great customer service at Dana Ford! Thank you for recommending us, and we look forward to assisting your friends in the future.

Feb 14, 2025

Esperanza responded

My pleasure!

February 09, 2025

Dealership Rating
Employee Rating

they are doing great job. They are so welcome to people. I really enjoyed with them.. More

by aheihati76
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Younger

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Feb 10, 2025

Dana Ford Lincoln responded

Aheihati, we're happy to hear you had a great experience and felt welcome with us at Dana Ford. We look forward to serving you again! Have a great ride!

January 16, 2025

Dealership Rating
Employee Rating

This is my third year why I am with Dana. I’m happy dealing with the people who work in this car dealership. More

by nicknika007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sergio Batista

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Jan 17, 2025

Dana Ford Lincoln responded

We're delighted to hear that you've had such positive experiences with us at Dana Ford over the years. Thank you for your continued trust and support!

January 15, 2025

Dealership Rating
Employee Rating

Great experience with this dealership. Well worth the ride from Long Island. Ching and Manager sean delivered everything they promised. Highly recommend More

by jhalper00
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ching Poon

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Jan 16, 2025

Dana Ford Lincoln responded

Thank you for the recommendation! We're delighted to hear that Ching and Sean made your experience at Dana Ford a great one. Safe travels from Long Island, and we hope to see you again!

November 27, 2024

Dealership Rating
Employee Rating

Very friendly, helpful and fast. There was no hassle in the process of purchasing a new car More

by nrusso723
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Nov 28, 2024

Dana Ford Lincoln responded

Hi N Russo! Thank you for leaving us this five-star review and kind words about our sales team at Dana Ford! We'll see you next time!

November 24, 2024

Dealership Rating
Employee Rating

Ahmed made the process of purchasing our car easy. It was a pleasure to work with him. More

by RC2418
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Beyer, ahmed khodir

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Nov 25, 2024

Dana Ford Lincoln responded

Thank you for the five-star rating! The team looks forward to working with you again! - Dana Ford

November 18, 2024

Dealership Rating
Employee Rating

With my concerns with my last leased car and the problems I had, Shawn Ortiz and Peter Masullo really listen. They worked with me to come up with another Escape. They reassured me that I wouldn’t have the pr More

by rosebud
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pietro Masullo, Ryan Mahon

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Nov 19, 2024

Dana Ford Lincoln responded

We're delighted to hear that Shawn and Peter were able to address your concerns. It's great knowing they provided reassurance for a smooth experience this time around. Thanks for sharing and please don't hesitate to reach out if there's anything else our Dana Ford team can do for you!

November 11, 2024

Dealership Rating
Employee Rating

He is a fantastic salesman made the deal super easy 5 stars is too low wish we could put 10! More

by Sbatista
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Younger, Sergio Batista

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Nov 12, 2024

Dana Ford Lincoln responded

This is great to hear! Thank you for coming to Dana Ford!

November 03, 2024

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Employee Rating

The reception takes you in right away and there is no hassle. The waiting are in the dealership is like a hotel lobby and very comfortable. Love Dana. More

by SMOKERCOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Sauber, Mary Graffeo, Vincent Langilotti, Ching Poon, ahmed khodir, Pietro Masullo, Robert LaRosa , Andrew Basile, James Swift

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Nov 04, 2024

Dana Ford Lincoln responded

Thank you for the fantastic feedback! We're delighted to hear that our reception and waiting area made your visit enjoyable at Dana Ford. We appreciate your support and look forward to seeing you again!

October 30, 2024

Dealership Rating
Employee Rating

Excellent service. Leasing went very smoothly and very efficient. Delivery was a breeze. Salesman was very knowledgeable and explained everything about my 2024 Nautilus More

by Sastyp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Beyer, Vincent Langilotti, Jason Younger, Joe Bogigian

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Oct 31, 2024

Dana Ford Lincoln responded

Thank you for sharing your experience with us at Dana Ford! We're delighted to hear that the leasing process was smooth and efficient, and that our salesman provided knowledgeable assistance. Enjoy your 2024 Nautilus!

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