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Shawn Ortiz
Shawn Ortiz at Dana Ford Lincoln

Shawn Ortiz

Sales Manager

Dana Ford Lincoln

266 West Service Rd.
Staten Island, NY 10314

4.8
260 Reviews
4.8

260 Reviews

Write a Review

Industry Experience

8 yrs, 11 mos

Languages Spoken

English English

260 Reviews of Shawn Ortiz

March 14, 2025

Dealership Rating
Employee Rating

Every time I go to Dana I get full customer service. I have been dealing with this dealer for more than 20 years and I have no negative comments about them. Pietro also was very attentive and helpful More

by joeysworld629
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pietro Masullo

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Mar 17, 2025

Dana Ford Lincoln responded

Thank you for your loyalty and kind words about Dana Ford! We're delighted to hear that Pietro provided attentive service during your visit. We look forward to serving you and your family for many more years!

March 09, 2025

Dealership Rating
Employee Rating

Working with Jeff and Shawn Ortiz was a pleasure. They took a difficult situation and made it seamless for me. Jeff is down to earth and easy to talk to and not your typical car salesman which I LO More

by Kbraadt3
Recommend Dealer
Yes

Other Employees Tagged: Jeff

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Mar 10, 2025

Dana Ford Lincoln responded

Thank you for sharing your experience with Jeff and Shawn at Dana Ford! We're delighted to hear they made the process seamless and enjoyable for both of your purchases. Your kind words mean a lot, and we'll be sure to pass them along!

March 07, 2025

Dealership Rating
Employee Rating

Overall good service. I Have a good experience buying my FORD F 150.Thank you!!! More

by rysiug33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Cafl Exelant Sales Person

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Mar 07, 2025

Dana Ford Lincoln responded

Thank you for trusting the Dana Ford team with your purchase! We hope you enjoy your new F-150 and look forward to working with you again in the future. Take care!

March 06, 2025

Dealership Rating
Employee Rating

It’s always a pleasure dealing with Dana Ford. I have been with them for the past seven years and they always do the right thing for me More

by bungalored
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Mahon

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Mar 07, 2025

Dana Ford Lincoln responded

Thank you for your loyalty over the past seven years! We're delighted to hear that you've consistently had positive experiences with Dana Ford. We look forward to continuing to serve you in the future!

March 03, 2025

Dealership Rating
Employee Rating

Peter had good communication leading up to our meeting and made the transaction nice and easy More

by newyorkg31
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Beyer, Pietro Masullo

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Mar 04, 2025

Dana Ford Lincoln responded

We're happy to hear Peter provided you with a smooth experience here at Dana Ford! Thanks so much for your business and please don't hesitate to reach out if we can be of service again in the future!

March 02, 2025

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Employee Rating

Rob LaRosa was great. ’made sure everything I needed was taken care of and did his best to make sure me and my wife were happy with the cars and deals we got More

by Kclohessy01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Beyer, John Daly, Robert LaRosa

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Mar 03, 2025

Dana Ford Lincoln responded

We're delighted to hear that Rob provided such excellent service at Dana Ford. Thank you for sharing your experience and enjoy the new cars!

March 02, 2025

Dealership Rating
Employee Rating

I have been coming to the dealership since the 1990’s. The salespersons have always been helpful. More

by barron
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mary Graffeo

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Mar 03, 2025

Dana Ford Lincoln responded

Barron, It means so much to the team to hear you've had nothing but great experiences here! We appreciate your continued patronage and hope to see you back soon! Thank you so much! - Dana Ford

February 22, 2025

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Employee Rating

The staff at Dana Ford are very professional and helpful. They work with you and always provide great options at affordable prices. More

by mcarlo37
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mary Graffeo, Vincent Langilotti, ahmed khodir, Pietro Masullo, Robert LaRosa, Thomas Nico, Sergio Batista, James Bucchieri, Joe Salerno

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Feb 24, 2025

Dana Ford Lincoln responded

Mcarlo37, thank you for the kind words! We're delighted to hear that our Dana Ford team provided professional and helpful service. We appreciate your support!

February 12, 2025

Dealership Rating
Employee Rating

Great customer service and a very understanding polite salesman Ryan Mahon who will highly recommend to friends More

by Esperanza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Mahon

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Feb 13, 2025

Dana Ford Lincoln responded

We're delighted to hear that Ryan provided such great customer service at Dana Ford! Thank you for recommending us, and we look forward to assisting your friends in the future.

Feb 14, 2025

Esperanza responded

My pleasure!

February 09, 2025

Dealership Rating
Employee Rating

they are doing great job. They are so welcome to people. I really enjoyed with them.. More

by aheihati76
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Younger

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Feb 10, 2025

Dana Ford Lincoln responded

Aheihati, we're happy to hear you had a great experience and felt welcome with us at Dana Ford. We look forward to serving you again! Have a great ride!

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