Shawn Mock | Page 51

3 days before starting repairs I took my vehicle in on Tuesday morning (I had a 7:20 AM appointment) work didn’t start until Friday. They took more than 1 day just to do the inspect I took my vehicle in on Tuesday morning (I had a 7:20 AM appointment) work didn’t start until Friday. They took more than 1 day just to do the inspection. Also had issues processing warranty work (only reason I go here is my warranty). Have had issues with taking to long before, but no more than next day. A week is simply unacceptable and was due purely to poor organization More

by DisgruntledGuy Verified Customer Verified Customer

Report | Print

Great. Very easygoing. Polite courteous easy-going simple to deal withNice wash nice detail got the stains out of the seat so I was quite happy with the whole process Polite courteous easy-going simple to deal withNice wash nice detail got the stains out of the seat so I was quite happy with the whole process More

by terry39 Verified Customer Verified Customer

Report | Print

Vehicle repair My experience with your dealership is always special. My service adviser, Shawn, never rushes me and is understanding as if it were his vehicle. He ac My experience with your dealership is always special. My service adviser, Shawn, never rushes me and is understanding as if it were his vehicle. He actually makes me feel as part of his family, so with that respect and dedication, tell me why go anywhere else. He's truly an asset to Central Florida's Chrysler Dodge and Jeep. More

by tarzan666 Verified Customer Verified Customer

Report | Print

Great Customer Service! Quick and easy car service. I always receive the best help from all service members. They treat you with respect and are always committed to getting y Quick and easy car service. I always receive the best help from all service members. They treat you with respect and are always committed to getting your car in and out in a timely manner. More

by dalton_linooiliveira Verified Customer Verified Customer

Report | Print

always punctual always communicative always great All our experiences with this dealership have been positive and exceeded expectations. Recommend it highly for sales and service. We have visited and All our experiences with this dealership have been positive and exceeded expectations. Recommend it highly for sales and service. We have visited and purchased at other dealerships since semi retiring to Central Florida in 1998 but Central Florida Chrysler Dodge Jeep far exceeds any of the other experiences. More

by Rowi2129 Verified Customer Verified Customer

Report | Print

The rep and service manager were concerned with my problem Friendly and knowledgeable will recommend them to any one who owns a dodge vehicle and needs service. They are professional at their particular job fu Friendly and knowledgeable will recommend them to any one who owns a dodge vehicle and needs service. They are professional at their particular job functions More

by Trini Verified Customer Verified Customer

Report | Print

Transmission I have been in CFCJD 3 times already for transmission issues. On my 3rd visit looks like they resolved the trans issues but now I have a plastic engin I have been in CFCJD 3 times already for transmission issues. On my 3rd visit looks like they resolved the trans issues but now I have a plastic engine cradle cover hanging underneath my car. I requested a oil change so I assume this is the result from shotty work. This cover is dragging underneath any more than likely wearing the cover away. I want my car fixed right. We all assume the dealer is the best way to go for professional work done right!!! But looks like it doesn't happen at this service service More

by oldsntoy1 Verified Customer Verified Customer

Report | Print

Frustration Shawn was knowledgable on what was going on with my vehicle also on how he can save me hundreds of dollars. He informed me from A-Z. I wish more servi Shawn was knowledgable on what was going on with my vehicle also on how he can save me hundreds of dollars. He informed me from A-Z. I wish more service places has representatives like .Shawn Overall very satisfied with this recent experience. More

by marie19801985 Verified Customer Verified Customer

Report | Print

Dropped off a broken truck at 1 AM. Shawn in service called me at 7:30 AM, he kept me informed throughout the day, and had my truck repaired and back to me by 6 PM that night. Outstandi Shawn in service called me at 7:30 AM, he kept me informed throughout the day, and had my truck repaired and back to me by 6 PM that night. Outstanding customer service! Jacob in service and Bryan inParts are both outstanding employees as well. More

by conner0319 Verified Customer Verified Customer

Report | Print

Terrific service! Some might say a car is a car and dealerships are all the same but not true. In 2017 we visited this dealership and had a bad experience. They follo Some might say a car is a car and dealerships are all the same but not true. In 2017 we visited this dealership and had a bad experience. They followed up with an apology and a promise to do better if we ever visited again. In 2018 purchased the 2018 renegade. Had such a great experience on sale and service that we visited again this month and purchased the wrangler Sahara. We expect to have another great year with both cars. Hats off to the team! Keep up the great experience! More

by Rowi2129 Verified Customer Verified Customer

Report | Print