Shawn Mock | Page 28

The service center. SHAWN is top notch. Knowledgeable of products. Prompt & Polite. Great Team Work. SHAWN is top notch. Knowledgeable of products. Prompt & Polite. Great Team Work. More

by t2435b Verified Customer Verified Customer

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Customer service is excellent, make sure customer is content. My service advisor went above and beyond to help me with a ride home. content. My service advisor went above and beyond to help me with a ride home. More

by castro0 Verified Customer Verified Customer

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Excellent staff they sorted all of the recalls issues out that I had and I Appreciate their persistence that I had and I Appreciate their persistence More

by Spectrum Services Florida Verified Customer Verified Customer

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Very professional. The entire process was easy and quick. I strongly recommend this place to my friends. I strongly recommend this place to my friends. More

by Nhanmaigg Verified Customer Verified Customer

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Andy was a pleasure working with! Thank you for your help in ensuring my baby was fixed. I appreciate you taking the extra step to explain my warranty! That made a huge impact. Thank you again! in ensuring my baby was fixed. I appreciate you taking the extra step to explain my warranty! That made a huge impact. Thank you again! More

by sharlene.v.felix Verified Customer Verified Customer

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It was first time to your dear ship. Shawn set great expectations gave me great advice. And got me going quickly. I am looking forward to the next trip expectations gave me great advice. And got me going quickly. I am looking forward to the next trip More

by agsk8lou Verified Customer Verified Customer

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Greg the service greeter was amazing. Welcomed us to the dealership service department and was a great problem solver. Will definitely buy another Jeep and from this dealer. They are a credit to Jeep- Chr dealership service department and was a great problem solver. Will definitely buy another Jeep and from this dealer. They are a credit to Jeep- Chrysler. More

by 2212942 Verified Customer Verified Customer

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Got in there they were very nice did a very good job and efficiently done on a very good timely manner efficiently done on a very good timely manner More

by piggmichael69 Verified Customer Verified Customer

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I was worried because I bought my van 🚐 in another dealership. Nonetheless, the people that work in this dealership are amazing. Always helpful. Including the lady that answers the phone. dealership. Nonetheless, the people that work in this dealership are amazing. Always helpful. Including the lady that answers the phone. More

by mara010871 Verified Customer Verified Customer

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Brought my vehicle in to get the radio replaced, which my vehicle stayed in service for 2 to 3 days before I had to call and ask what the problem was then my advisor Shawn told me they ordered the radio and vehicle stayed in service for 2 to 3 days before I had to call and ask what the problem was then my advisor Shawn told me they ordered the radio and didn’t have an ETA when it would come in but when it did they would give me a call. Two weeks went by and I didn’t get a car so I called the service department and they said they ordered the wrong one. It’s a shame I had to keep calling to check on it and no one called me to inform me the wrong part was ordered and they had the wrong number so I had to go in the vehicle and get the correct number for them to order it again. I am driving around for weeks now with a broken radio and nobody seems to care. I have lost faith in this dealership! Continue to wait. More

by FOURTARA Verified Customer Verified Customer

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