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Shawn Mock
Refer Me
Shawn Mock
Service Advisor
Central Florida Chrysler Jeep Dodge Ram
8675 Commodity Circle
Orlando, FL 32819
567 Reviews
Dealership Experience
7 yrs, 1 mo
Languages Spoken
English
567 Reviews
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567 Reviews of Shawn Mock
March 24, 2025
The truck is making sounds that it wasn't making before. Dissatisfied with service and lack of communication from dealership. Dissatisfied with service and lack of communication from dealership. More
by Shatima Simmonds
Verified CustomerOther Employees Tagged: Gio Merced, Keith Partin, Bob Parr, Rodney Inesta, Craig Smith, Marcous Morton, Chris Caracciolo, Fernando Nunez, Eli Lara , Josh service department
March 18, 2025
My experiance was good. I was treated with respect and received the service to my car as needed. I was treated with respect and received the service to my car as needed. More
by KENDALLLEEANDERS
Other Employees Tagged: Gio Merced, Rodney Inesta, Marcous Morton, Chris Caracciolo, Greg Hutchins, Eli Lara, Melanie Orellana, Jacob Barone, Morgan Lewis
March 11, 2025
Treat everyone the same I got there at 8am people still got service done before me everyone is equal no matter the car or color of the person got service done before me everyone is equal no matter the car or color of the person More
by MIKEGREENJR0227
Other Employees Tagged: Gio Merced, Keith Partin, Bob Parr, Rodney Inesta, Marcous Morton, Chris Caracciolo, Greg Hutchins, Fernando Nunez, Eli Lara
February 28, 2025
Craig and his staff do a fantastic job. Excellent custom service! They always go over and beyond to make sure me and my vehicle are taken care of. Excellent custom service! They always go over and beyond to make sure me and my vehicle are taken care of. More
by cbatten83
Other Employees Tagged: Keith Partin, Andy Savas, Bob Parr, Angel Serrano, Craig Smith, Marcous Morton, Chris Caracciolo, Greg Hutchins, Fernando Nunez
January 24, 2025
I've had exceptional service and I find everything to be a good value and very customer focused a good value and very customer focused More
by dhsmith77
Other Employees Tagged: Gio Merced, Keith Partin, Andy Savas, Bob Parr, Angel Serrano, Craig Smith, Marcous Morton, Greg Hutchins, Fernando Nunez
December 26, 2024
The team tried me with respect and they was very professional, I got there o. Time and leaf in shot time professional, I got there o. Time and leaf in shot time More
by riverafrank132001
Other Employees Tagged: Gio Merced, Marcous Morton, Chris Caracciolo
December 12, 2024
They charge me still have same problem I need refund my money please in my card money please in my card More
by ALBOKORDMASOOD
Other Employees Tagged: Gio Merced, Bob Parr, Rodney Inesta, Craig Smith, Marcous Morton, Chris Caracciolo, Greg Hutchins, Fernando Nunez, Eli Lara
December 09, 2024
JEANNIE SEVILLE Was great she helped me get through all the problems my car had. She’s an excellent service provider. Looking forward to making all my future appointments with her. the problems my car had. She’s an excellent service provider. Looking forward to making all my future appointments with her. More
by nestopoeta
Other Employees Tagged: Gio Merced, Victor Navarro, Natasha Carbonell, Melanie Orellana, Morgan Lewis, David Amaral , JEANNIE SEVILLE
December 04, 2024
After last service when I requested tier rotation my tire pressure system sensor was faulty. Before the service I haven't had any dashboard lights, after service i use this light, but I was told the tire pressure system sensor was faulty. Before the service I haven't had any dashboard lights, after service i use this light, but I was told they couldn't do nothing to damage sensor and if I want to fix it I have to pay $400 More
by radek.sirotek
Other Employees Tagged: Gio Merced, Keith Partin, Bob Parr, Rodney Inesta, Marcous Morton, Chris Caracciolo, Greg Hutchins, Fernando Nunez, Eli Lara
November 10, 2024
I went there to replace a purge valve and then they messed up my motor mount so that I will have to come back and spend more money. Then they ordered the wrong mount. Refusing to give me a courtesy veh messed up my motor mount so that I will have to come back and spend more money. Then they ordered the wrong mount. Refusing to give me a courtesy vehicle or a rental vehicle, forcing me to drive a vehicle with a bad engine mount after I just gave them $25,000 for the vehicle a year ago. the car is only three years old but it shouldn’t even be having any problems. More
by TyMichael28
Other Employees Tagged: Gio Merced, Keith Partin, Bob Parr, Rodney Inesta, Marcous Morton, Chris Caracciolo, Greg Hutchins, Fernando Nunez, Eli Lara , Eric
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