Shawn Mock
Service Advisor
Central Florida Chrysler Jeep Dodge Ram
8675 Commodity Circle
Orlando, FL 32819
Dealership Experience
6 yrs, 9 mos
Languages Spoken
English
562 Reviews
Write a Review562 Reviews of Shawn Mock
December 12, 2024
They charge me still have same problem I need refund my money please in my card money please in my card More
Other Employees Tagged: Gio Merced, Bob Parr, Rodney Inesta, Craig Smith, Marcous Morton, Chris Caracciolo, Greg Hutchins, Fernando Nunez, Eli Lara
December 09, 2024
JEANNIE SEVILLE Was great she helped me get through all the problems my car had. She’s an excellent service provider. Looking forward to making all my future appointments with her. the problems my car had. She’s an excellent service provider. Looking forward to making all my future appointments with her. More
Other Employees Tagged: Gio Merced, Victor Navarro, Natasha Carbonell, Melanie Orellana, Morgan Lewis, David Amaral , JEANNIE SEVILLE
December 04, 2024
After last service when I requested tier rotation my tire pressure system sensor was faulty. Before the service I haven't had any dashboard lights, after service i use this light, but I was told the tire pressure system sensor was faulty. Before the service I haven't had any dashboard lights, after service i use this light, but I was told they couldn't do nothing to damage sensor and if I want to fix it I have to pay $400 More
Other Employees Tagged: Gio Merced, Keith Partin, Bob Parr, Rodney Inesta, Marcous Morton, Chris Caracciolo, Greg Hutchins, Fernando Nunez, Eli Lara
November 10, 2024
I went there to replace a purge valve and then they messed up my motor mount so that I will have to come back and spend more money. Then they ordered the wrong mount. Refusing to give me a courtesy veh messed up my motor mount so that I will have to come back and spend more money. Then they ordered the wrong mount. Refusing to give me a courtesy vehicle or a rental vehicle, forcing me to drive a vehicle with a bad engine mount after I just gave them $25,000 for the vehicle a year ago. the car is only three years old but it shouldn’t even be having any problems. More
Other Employees Tagged: Gio Merced, Keith Partin, Bob Parr, Rodney Inesta, Marcous Morton, Chris Caracciolo, Greg Hutchins, Fernando Nunez, Eli Lara , Eric
November 08, 2024
Buuno son rapidos buen costomer cervi se contantan con el costumer calida en eltrabajo satisfacion costumer calida en eltrabajo satisfacion More
Other Employees Tagged: Gio Merced, Marcous Morton, Chris Caracciolo
October 28, 2024
Great customer service and dealership experience. Staff was very helpful and attentive. Very knowledgeable and understanding. Staff was very helpful and attentive. Very knowledgeable and understanding. More
Other Employees Tagged: Gio Merced, Keith Partin, Bob Parr, Rodney Inesta, Marcous Morton, Chris Caracciolo, Greg Hutchins, Fernando Nunez, Eli Lara
October 25, 2024
The dealership is great as well as the people. I go there all the time I go there all the time More
Other Employees Tagged: Gio Merced, Keith Partin, Rodney Inesta, Craig Smith, Marcous Morton, Chris Caracciolo, Greg Hutchins, Fernando Nunez, Eli Lara
October 19, 2024
Great service very friendly staff and wait time was not too bad during the week earlier too bad during the week earlier More
Other Employees Tagged: Gio Merced, Keith Partin, Bob Parr, Rodney Inesta, Marcous Morton, Chris Caracciolo, Greg Hutchins, Fernando Nunez, Eli Lara
October 16, 2024
very awesome very smart very very very very very very very very very very good very very very very good More
Other Employees Tagged: Gio Merced, Andy Savas, Rodney Inesta, Angel Serrano, Craig Smith, Marcous Morton, Chris Caracciolo, Greg Hutchins, Eli Lara
October 07, 2024
The people at this dealership have been very kind and helpful to me . I truly appreciate their service. helpful to me . I truly appreciate their service. More
Other Employees Tagged: Gio Merced, Marcous Morton, Chris Caracciolo