

4 Reviews
Write a Review4 Reviews of Shawn Miller
March 11, 2025
Shawn was very polite and helpful. This was my 1st service at Russ Darrow. I was no familiar with how checking in worked and had got there a few minutes earlier I was the 1st customer This was my 1st service at Russ Darrow. I was no familiar with how checking in worked and had got there a few minutes earlier I was the 1st customer of the day and the Service Dept. Was not open yet. Shawn opened the door and greeted me with a smile and good morning. The service technician was also in the bay when I got out my car and also smiled. Shawn took me to the counter and got my information entered into the system, explained to me that I will would be receiving emails during my wait and to review them as they came in. I was very impressed with how they video the safety check and forward it to you while you're there , the service was quick and I was very satisfied with the process. If I have to say anything that I feel could be improved I'd have to say even through I appreciate a car wash I was disappointed that the interior was not touched, no vacuum, no window wipe down and I am not sure if they used a paper mat while servicing my vehicle and removed it before I got back in it but there was any however the large hanging paper number tag was left behind. More
January 31, 2025
Everyone is always very kind and helpful. I actually watch the videos they send of my cars inspection. Very cool. I actually watch the videos they send of my cars inspection. Very cool. More
Other Employees Tagged: Chauncey Lovett, AJ Becker, Nick Saidai, Adam O'Brien, Chauncey Lovett, Maxwell Munsell, Anthony Rivera , Ivan Lawler


