Shawn Miller

Mazda salesman Donavin Alsfelt was very informed and did an excellent job in presenting the CX90. an excellent job in presenting the CX90. More

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Great customer care, and attentiveness to customer. Very pleasant and professional and did a great job of explaining the services to be provided, the rationale for need and the cost. Very pleasant and professional and did a great job of explaining the services to be provided, the rationale for need and the cost. More

by dudleywm Verified Customer Verified Customer

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Fast service and good quality inspections. The video review of the car inspection was very useful and helpful. The video review of the car inspection was very useful and helpful. More

by MICHAEL.J.BURCHFIELD Verified Customer Verified Customer

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Everything was great start to finish. Quick, easy, friendly with no pressure. Love my vehicle. Quick, easy, friendly with no pressure. Love my vehicle. More

by CHEFPAULFUNK Verified Customer Verified Customer

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Excellent communication during my vehicle service. Work was performed as scheduled on Time and budget. I’ll be back! Work was performed as scheduled on Time and budget. I’ll be back! More

by Carguy Verified Customer Verified Customer

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Work was done timely and well explained. Great customer service. No issues. Happy with the service. Great customer service. No issues. Happy with the service. More

by theinritz Verified Customer Verified Customer

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over all experience from sales to service has been great. I went to this dealership to look at a used vehicle. I initially had not such a good experience with my first salesperson. I was then approached by t I went to this dealership to look at a used vehicle. I initially had not such a good experience with my first salesperson. I was then approached by the manager and had a great conversation following that conversation I ended up buying a 2025 Mazda. More

by vcottrell1 Verified Customer Verified Customer

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Shawn was very polite and helpful. This was my 1st service at Russ Darrow. I was no familiar with how checking in worked and had got there a few minutes earlier I was the 1st customer This was my 1st service at Russ Darrow. I was no familiar with how checking in worked and had got there a few minutes earlier I was the 1st customer of the day and the Service Dept. Was not open yet. Shawn opened the door and greeted me with a smile and good morning. The service technician was also in the bay when I got out my car and also smiled. Shawn took me to the counter and got my information entered into the system, explained to me that I will would be receiving emails during my wait and to review them as they came in. I was very impressed with how they video the safety check and forward it to you while you're there , the service was quick and I was very satisfied with the process. If I have to say anything that I feel could be improved I'd have to say even through I appreciate a car wash I was disappointed that the interior was not touched, no vacuum, no window wipe down and I am not sure if they used a paper mat while servicing my vehicle and removed it before I got back in it but there was any however the large hanging paper number tag was left behind. More

by MIZZTHERESAP Verified Customer Verified Customer

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Detailed service. Timely service, friendly. Fair price. Easy to get an appointment at a convenient time Timely service, friendly. Fair price. Easy to get an appointment at a convenient time More

by KBECKER11 Verified Customer Verified Customer

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Very good service and nice accommodations I appreciate the thoroughness of the video of the car and its condition the thoroughness of the video of the car and its condition More

by MARCWANNENMACHER Verified Customer Verified Customer

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