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Shawn Mclaughlin

Overview Reviews (57) Inventory (211)

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Shawn Mclaughlin

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Shawn Mclaughlin

Commercial Truck Manager

Tasca Ford Berlin

250 Webster Square Rd
Berlin, CT 06037

22 years selling Ford commercial trucks. 30 years selling Fords. Working for Tasca Ford for the last 6 years has been great! we are the largest Ford commercial dealer in the Tri-town area.

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4.5

57 Reviews

22 years selling Ford commercial trucks. 30 years selling Fords. Working for Tasca Ford for the last 6 years has been great! we are the largest Ford commercial dealer in the Tri-town area.

Overview Reviews (57) Inventory (211)

Dealership Experience

11 yrs, 1 mo

Industry Experience

38 yrs, 2 mos

Languages Spoken

English

4.5

57 Reviews

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57 Reviews of Shawn Mclaughlin

October 10, 2024

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Employee Rating

Very disappointed in the work that was done to my car I will never get my car fixed there ever and would not recommend this place to anyone will never get my car fixed there ever and would not recommend this place to anyone More

by GMCMO691721

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Oct 11, 2024 -

Tasca Ford Berlin responded

Thank you for your feedback. We understand your disappointment regarding the work done on your car. At Tasca Ford Berlin, we continuously strive to meet the highest standards and your experience is important to us. We would appreciate the opportunity to discuss your concerns further to see if we can work towards a positive resolution. Please contact me directly at your earliest convenience. Sincerely, Tom Moran General Manager tmoran@tasca.com 860-828-3546

September 26, 2024

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Easiest vehicle purchase I have ever made. Staff was extremely helpful throughout the buying process. Staff was extremely helpful throughout the buying process. More

by KMENINLB7

Verified Customer

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Purchase Time

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Recommend Dealer

Yes

Other Employees Tagged: Matt Reimer

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Sep 27, 2024 -

Tasca Ford Berlin responded

Thank you so much for your kind words! I'm thrilled to hear that your vehicle purchase at Tasca Ford Berlin was the easiest you've ever experienced. Our team is dedicated to providing excellent service, and it's great to know our efforts made a positive impact. I look forward to assisting you again in the future! Sincerely, Tom Moran General Manager tmoran@tasca.com 860-828-3546

September 07, 2024

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The sale experience was great! Fast and easy. I will be back again. Thank you! Fast and easy. I will be back again. Thank you! More

by JCASSIDY2

Verified Customer

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Colin Frayne, Sam Lee, Tom Moran

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Sep 10, 2024 -

Tasca Ford Berlin responded

Thank you so much for your wonderful review! I'm thrilled to hear that you felt well taken care of and that we could address your concerns effectively. At Tasca Ford Berlin, I strive to provide excellent service to all our customers. I look forward to seeing you again soon! Sincerely, Tom Moran General Manager tmoran@tasca.com 860-828-3546

September 03, 2024

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Did a great job with a prior difficult challenge! Went the extra mile to make things right! Went the extra mile to make things right! More

by Brian

Verified Customer

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Workmanship

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Recommend Dealer

Yes

Other Employees Tagged: Colin Frayne, Sam Lee, Tom Moran , Michael Lopez, Luis Martinez, Wally and Brian

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Sep 05, 2024 -

Tasca Ford Berlin responded

Thank you so much for your kind words! We truly appreciate your positive feedback. At Tasca Ford Berlin, we pride ourselves on going the extra mile for our customers. It’s great to hear that we could help you with your challenge. We look forward to assisting you again in the future! Sincerely, Tom Moran General Manager tmoran@tasca.com 860-828-3546

August 27, 2024

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Very helpful and fit me in without apt. but now having same problem again now at another ford dealership but now having same problem again now at another ford dealership More

by SKYERAIN

Verified Customer

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Workmanship

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Recommend Dealer

Yes

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Aug 29, 2024 -

Tasca Ford Berlin responded

Thank you for sharing your experience with us. We appreciate your feedback and are glad to hear that we could assist you at Tasca Ford Berlin. If you're facing the same issue again, I encourage you to reach out to us directly so we can help you find a resolution. We’re here to support you! Sincerely, Tom Moran General Manager tmoran@tasca.com 860-828-3546

August 22, 2024

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Did everything hey said they would in a timely manor and was polite and courtiuos was polite and courtiuos More

by dhogan5

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Colin Frayne, Sam Lee, Tom Moran , Michael Lopez, Luis Martinez

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Aug 26, 2024 -

Tasca Ford Berlin responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with Tasca Ford Berlin. Providing timely and courteous service is our priority, and we appreciate your feedback. We look forward to serving you again in the future! Sincerely, Tom Moran General Manager tmoran@tasca.com 860-828-3546

July 05, 2024

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People are very friendly and knowledgeable. Service was fast and professional. Work area is clean Service was fast and professional. Work area is clean More

by dpolsinelli

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Colin Frayne, Sam Lee, Tom Moran , Michael Lopez, Luis Martinez

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June 19, 2024

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Very pleased with their service and sales Quick response to questions would highly recommend them to questions would highly recommend them More

by HICKSPLUMBINGLLC

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Colin Frayne, Tom Moran , Matt

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June 07, 2024

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Wally my service can never call me back, I would always have to call him. For like an instance, I brought my car in. I talked to him at 8:30 in the morning. He said let me call you back at 9:30 10 o’clock. have to call him. For like an instance, I brought my car in. I talked to him at 8:30 in the morning. He said let me call you back at 9:30 10 o’clock. I had to call him back at 2:30 PM and he said let me call you right back and then left the building. Nobody could find him and then I called at 4:30. He said I’m back, give me a few minutes and I’ll call you back. I tried calling again at 5 o’clock. He said I told you I’d call you back. I said look you guys close at 5 o’clock. I just wanted to touch bases with you and then he proceeded to say again, I’ll call you right back and he did not call me back until 730 at night after I was in bed . More

by ebfd1043

Verified Customer

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Workmanship

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Recommend Dealer

Other Employees Tagged: Wally

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June 01, 2024

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Everyone was friendly & professional and took their time explaining the process & would frequently check in throughout my time there which was so nice! explaining the process & would frequently check in throughout my time there which was so nice! More

by ktfoxx13

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Colin Frayne, Sam Lee, Tom Moran , Michael Lopez, Luis Martinez

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