Shawn McMillan

I wrote a review two days ago that was not complimentary. The dealership contacted me instantly to rectify the problem. I went there this morning and it was like it had always been. Jordan got me in and out The dealership contacted me instantly to rectify the problem. I went there this morning and it was like it had always been. Jordan got me in and out in the shortest time possible. All my Outback needed was air in the tires and the low tire pressure light went out. I want everyone at Brattleboro Subaru to know that I appreciate them and am completely satisfied with the service I received . This turned out to be nothing more than a misunderstanding of what I was asking to have done. Thank you all for your speedy solution to this matter. Elaine Scott Wardsboro, VT More

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Great Work. Great Service. What else can I say??? Nice folks. Thats about all for now Great Service. What else can I say??? Nice folks. Thats about all for now More

by MKELLIS149 Verified Customer Verified Customer

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Shawn needs to learn how to talk to his customers. Will never use this service department again. I have never been talked down to by anyone at a dealership so badly, very disappointing. Will never use this service department again. I have never been talked down to by anyone at a dealership so badly, very disappointing. More

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Brattleboro Subaru is an amazing sales and service location. This is my third car in 8 years that I have purchased from John. Each time it is a straightforward and pleasant process. The service dep location. This is my third car in 8 years that I have purchased from John. Each time it is a straightforward and pleasant process. The service department is amazing! Jordan, Amanda, and Morgan are amazing at answering questions and making recommendations. When I have had issues (not with your team but with the infotainment system) Shawn was excellent at working with Subaru to get things fixed. Brattleboro Subaru has been and will continue to be my dealership of choice. More

by stetson.diana Verified Customer Verified Customer

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I buy Subarus because of Brattleboro Subaru. John McLean makes the entire process smooth and simple. Everyone in Brattleboro Subaru makes the dealership a friendly comfortable and welcoming pl John McLean makes the entire process smooth and simple. Everyone in Brattleboro Subaru makes the dealership a friendly comfortable and welcoming place to be. More

by dawnkaz Verified Customer Verified Customer

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Amanda was very helpful. She is very knowledgeable and has a strong customer service skills. She is very knowledgeable and has a strong customer service skills. More

by John C Verified Customer Verified Customer

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This dealership is fair and honest and I feel like part of the family. I’m on my second Subaru and I recommend the dealership often. of the family. I’m on my second Subaru and I recommend the dealership often. More

by donnajean1 Verified Customer Verified Customer

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Amanda and the rest of the service team are welcoming, knowledgeable, and easy to work with. I never mind dropping my vehicle off as I know it’s in good hands. knowledgeable, and easy to work with. I never mind dropping my vehicle off as I know it’s in good hands. More

by stacyk Verified Customer Verified Customer

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I called on Thursday and had an appointment on Saturday. I was told the State inspection and oil change would take 2 hours. I waited in the very comfortable waiting room while the week was completed. I w I was told the State inspection and oil change would take 2 hours. I waited in the very comfortable waiting room while the week was completed. I was on my way about 40 minutes ahead of schedule. Shaun was great. He kept me updated on the progress and went through the paperwork thoroughly. I couldn’t ask for a better experience. This experience is typical for me. I bought my Subaru new at this dealership 2009 and will only go here for service. It’s the only place I would recommend. More

by LINDASTOPS Verified Customer Verified Customer

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My experience at Brattleboro Subaru couldn't have been better! Everyone I encountered went above and beyond to ensure a smooth and easy transaction! I will recommend this dealership to anyone looking to p better! Everyone I encountered went above and beyond to ensure a smooth and easy transaction! I will recommend this dealership to anyone looking to purchas a car, they rock! More

by jkatsoulis Verified Customer Verified Customer

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