Shawn Lagundo | Page 12

Shawn was able to get me my model and trim preference and made it an easy transaction to trade in my car. Thanks also to Steve and Dan! made it an easy transaction to trade in my car. Thanks also to Steve and Dan! More

by MI Verified Customer Verified Customer

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I am not comfortable having any work done there. It speaks volumes when long time service employees and mechanics leave. It speaks volumes when long time service employees and mechanics leave. More

by JBEHAN2111 Verified Customer Verified Customer

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I was able to book an appoint for the day I wanted, I was greeted professionally, the service was completed quickly. The entire experience, start to finish, was great! Thanks Annapolis Hyundai, keep up the g greeted professionally, the service was completed quickly. The entire experience, start to finish, was great! Thanks Annapolis Hyundai, keep up the good work. More

by d.busada Verified Customer Verified Customer

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Everyone we interacted with has been very kind and easy to work with. The location is great and the hours are convenient to work with. The location is great and the hours are convenient More

by cteyedoc Verified Customer Verified Customer

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Thanks so much and fantastic work to keep my car running good and safe to travel well good and safe to travel well More

by ngom919 Verified Customer Verified Customer

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For the past week, I have been searching for one specific car by Hyundai. I did my research, went to multiple Hyundai locations who had overpriced the vehicle and say it's the SALE PRICE (when it's actually car by Hyundai. I did my research, went to multiple Hyundai locations who had overpriced the vehicle and say it's the SALE PRICE (when it's actually the BASE MSRP). Do your research on the MSRP on any car you want and make sure you get a SPECIAL/SALE PRICE lower than the MSRP. Annapolis Hyundai was my last option before I made my decision on who had the best deal. I was referred by a friend to look for a guy name, "Shawn" as my sales rep for the Annapolis Location. Once she told me, I read to see if he had any reviews and he did. Shawn had a good amount of five-star reviews on YELP and I was SOLD he was the right person for me. I woke up and made sure I was at the location by 9am sharp when the Annapolis Hyundai opened. When I walked in, a salesman greeted me instantly and I asked if "Shawn" works here and it was him. He greeted me and listened to my interests of a specific car I wanted. He was very straight forwarded, honest and NEVER pressured me into buying just any car on their lot. I couldn't of asked for a better salesman through this process. Steve, the Sales Manager, was also great at assisting Shawn in helping me get the best deal for the car I wanted. I truly am thankful and grateful for this team (Shawn and Steve) with the smooth and quick transaction on a Saturday morning! I'm so happy with my new car (2024 Hyundai Santa Fe SEL)!! If you are searching for a NEW/ USED car, I highly recommend Annapolis Hyundai and ask for Shawn as your sales rep! You won't be disappointed. 😁 This whole experience was worth the drive from Baltimore!! Thank you, Annapolis Hyundai! More

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Annapolis Hyundai was very responsive to our needs. We called about a specific car and they confirmed it immediately and had the car ready for us to see when we arrived. Salesman and Finance guy were q We called about a specific car and they confirmed it immediately and had the car ready for us to see when we arrived. Salesman and Finance guy were quick and efficient. More

by mjpiarote Verified Customer Verified Customer

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Shawn is fantastic to deal with, no xx, friendly and agreeable. I have used him multiple times and will again on my next purchase ! agreeable. I have used him multiple times and will again on my next purchase ! More

by ERNEST_ANASTASI Verified Customer Verified Customer

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Would I recommend this dealership? I don't know, 3 years ago, this would have been an overwhelming years, today, I am not so sure, and the plaques on the dealership wall probably prove I don't know, 3 years ago, this would have been an overwhelming years, today, I am not so sure, and the plaques on the dealership wall probably proves this, the last time they won the highest rated dealership in any quarter was in 2019. this is now 2024. 02/12/2024, background, I would call myself a loyal Hyundai customer, having owned 2009 Sonata that was totaled in a rear end collision at 130K miles. For my next car, I did not consider any other vehicle maker, I just looked at Hyundai dealerships and purchased a CPO with 20k miles. Fast forward 70K miles later, the car starts burning oil and the sunroof flaps in the wind while driving. I called Hyundai Corporate, yes, your car is under warranty and yes the sun roof has an extended warranty. An appointment is made. I arrived today at the dealership and to my surprise the first service agent I met got into a heated argument about the warranty claim, which he says my car was out of warranty, I keep on telling him to check my VIN, but we kept going back and forth on this, he works in a Hyundai dealership and can not see my service records at other Hyundai dealerships (have always done my service at the dealerships) that I can readily see online. He finally exasperatedly shoves my key to his colleague and says, deal with it. this colleague confirms my car still has a warranty (91k miles), but that it would cost over 500 dollars and 3 different visits to Hyundai to ascertain the issue and fix this problem. The sunroof was checked in the shop, but never taking for a ride, so the flapping in the wind was never noted and the charged me 30 dollars for meddling with it and then telling me it was fine, nothing was wrong with it, without actually taking it out for a test. They promised a ride within 20 miles radius of the dealership, I asked for the ride, they kept on saying, it will be here in 10 minutes, then 30 minutes, and I ended up spending 3 hours in the dealership (should have just taking an Uber or Lyft home). Today was such a nasty experience, I did not even bother talking about a slipping transmission or a sticky steering, just felt like I needed to do the bare minimum and get the xxxx out. After 14 years with Hyundai and convincing family (4 currently) to ditch Toyotas and Hondas and come try a Hyundai, I feel I might have gotten to the end of the road and may be time to just walk away from Hyundai. Mostly because the dealer experience has been below average, wonder if the grass is greener with other manufactures though. . More

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Holy Crow- where do I start! !? The dealership is awesome! They have shiny, smoking hot looking new cars on showroom floor! They are personable & professional, and I was treate !? The dealership is awesome! They have shiny, smoking hot looking new cars on showroom floor! They are personable & professional, and I was treated like I was the Only Customer there, when I I’ve been in there!!! My salesman- Sean Lagundo went above & beyond the ‘call of duty’! He treated me like a King! He made sure everything about the Tucson, & the business deal was right!! He deserves real kudos & rewards!!! Thanks sooo much Hyundai, for making such an awesome vehicle, & for having Sean on your staff to help me!!!! More

by FREDDIEW.CBS Verified Customer Verified Customer

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