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Shawn Knox
Shawn Knox at #1 Cochran Subaru Monroeville

Shawn Knox | Page 4

Service Advisor

#1 Cochran Subaru Monroeville

4520 William Penn Highway
Monroeville, PA 15146

4.8
132 Reviews

Shawn Knox is a Service Advisor for our Monroeville Subaru location. The Murrysville-native has worked in the automotive industry since 2010. He's been a part of the #1 Cochran team since September 2014. What he enjoys most about his job is helping customers and making sure that they have reliable vehicles. He enjoys eating and snowboarding inn his spare time.

4.8

132 Reviews

Write a Review

Dealership Experience

12 yrs, 2 mos

Industry Experience

16 yrs, 2 mos

132 Reviews of Shawn Knox

November 23, 2025

Dealership Rating
Employee Rating

They were super responsive, booking appointment that day and fixing issue right away. Very impressed with their responsiveness. More

by Allenjwagner
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
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Nov 25, 2025

#1 Cochran Subaru Monroeville responded

It's our pleasure to help- we hope to see you again!

November 15, 2025

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Always makes you feel welcomed. service personnel do the extra effort to accommodate you and are courteous. More

by ronmorra
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Service Time
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Recommend Dealer
Yes
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Nov 16, 2025

#1 Cochran Subaru Monroeville responded

Thank you for making us your service home- we look forward to seeing you again!

November 15, 2025

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Always great customer service. They’re fast, fair, and honest. I always leave very satisfied More

by Nweingartner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vince Divittorio, Connor Williams, Cheyne Brooks, Robert Carter

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Nov 16, 2025

#1 Cochran Subaru Monroeville responded

Thank you for making us your service home- we look forward to seeing you again!

November 11, 2025

Dealership Rating
Employee Rating

My experience was great, from beginning to end everyone was kind and courteous. I would definitely recommend this Subaru dealership to anyone. More

by coglio.brad
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Connor Williams, Cheyne Brooks, Robert Carter , Carl Giannuzzi five stars for him

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Nov 12, 2025

#1 Cochran Subaru Monroeville responded

Thank you for recommending us! We hope to see you again.

October 27, 2025

Dealership Rating
Employee Rating

The inspection process was the most informative that I have experienced in 50 years of vehicle maintenance. More

by dlutz88331Deb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Connor Williams, Cheyne Brooks, Robert Carter

Print
Oct 29, 2025

#1 Cochran Subaru Monroeville responded

Thank you so much for the glowing review! It's our pleasure to help. We hope to see you again!

October 20, 2025

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Employee Rating

Pleasant staff. Helpful reminder to use coupons. Does seem like 2 plus hours was a bit too long. More

by jennifer.legler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Connor Williams, Cheyne Brooks, Robert Carter

Print
Oct 20, 2025

#1 Cochran Subaru Monroeville responded

Thank you for sharing your experience with us! We apologize for the delay, and hope for the opportunity to serve you again.

October 19, 2025

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Employee Rating

Great service and great customer service. Very pleased with overall experience. Would highly recommend to others More

by Hudack123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Connor Williams, Cheyne Brooks, Robert Carter

Print
Oct 20, 2025

#1 Cochran Subaru Monroeville responded

Thank you for recommending us! We look forward to seeing you again.

October 15, 2025

Dealership Rating
Employee Rating

My experience was extremely pleasant. Everyone from the reps to the mechanics were polite and professional. More

by jroberts1075
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Connor Williams, Cheyne Brooks, Robert Carter , Taylor

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Oct 15, 2025

#1 Cochran Subaru Monroeville responded

It's our pleasure to help- we hope to see you again!

October 13, 2025

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Employee Rating

Brought my 2019 Subaru in for service. Easy to schedule and great communicators! They completed the work quickly and kept me posted on progress via text which was great to help me plan my More

by Gislerheather
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Connor Williams, Cheyne Brooks, Robert Carter

Print
Oct 15, 2025

#1 Cochran Subaru Monroeville responded

It's our pleasure to provide you with informative and transparent service! We appreciate you choosing us, and hope to see you again.

October 13, 2025

Dealership Rating
Employee Rating

Excellent service with clear explanations of cost and cause of repairs. Staff was very helpful and accomplished the inspection and repairs in preficted time, More

by michgest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Oct 15, 2025

#1 Cochran Subaru Monroeville responded

It's our pleasure to provide simple and transparent service! We appreciate you choosing to work with us, and hope to see you again.

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