Shawn Knox | Page 3

The service department personnel have been friendly and informative the two visits I have had so far. informative the two visits I have had so far. More

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I had an excellent experience. Everything is needed to be done was done. Great job. Everything is needed to be done was done. Great job. More

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#1 Cochran has the best customer service team that i have ever dealt with and i highly recommend them! ever dealt with and i highly recommend them! More

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Winshield wiper fluid not topped off along with Coolant not topped off. Need attention to this. The video said we are topping off the fluids and they were not. not topped off. Need attention to this. The video said we are topping off the fluids and they were not. More

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Exceptional service; always extremely courteous. Eric maneuvers multiple customers in caring & efficient manner making sure to ask if he c an do more Eric maneuvers multiple customers in caring & efficient manner making sure to ask if he c an do more More

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Thanks to the outstanding quality of its service department and the equally outstanding caliber of its sales staff—#1 Cochran Subaru sets the bar for all area dealerships! department and the equally outstanding caliber of its sales staff—#1 Cochran Subaru sets the bar for all area dealerships! More

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The persons working in the service department are all very courteous, informative, helpful and personable very courteous, informative, helpful and personable More

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Although the staff and customer service is great, I do not feel that they know cars well. They recommended a tire rotation for me, then didn’t do it because they couldn’t get my antitheft lug nuts off. Up not feel that they know cars well. They recommended a tire rotation for me, then didn’t do it because they couldn’t get my antitheft lug nuts off. Upon calling my other Subaru dealership I bought the car from (which I prefer but am over 4 hours away from them), told me that as a Subaru dealership they should be better equipped to take them off. Other than that, I waited 2.5 hours for my oil change the same day and they did waive the fee and it was during a busy time so I was appreciative of that and expected a longer wait. But I wish I had a different dealership to take my Subaru to for service. More

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Everything was great! They explained everything so that I could understand and make the right decisions for me. They explained everything so that I could understand and make the right decisions for me. More

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Very kind and very helpful. Gave me help and information to care for my beautiful car Gave me help and information to care for my beautiful car More

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