Shawn Dearing
Shawn Dearing at Olathe Dodge Chrysler Jeep RAM
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Shawn Dearing

Assistant Service Manager

Olathe Dodge Chrysler Jeep RAM

15500 W 117th Street
Olathe, KS 66062

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3.8
29 Reviews
3.8

29 Reviews

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29 Reviews of Shawn Dearing

April 06, 2025

Dealership Rating
Employee Rating

Had the truck for over a month, spent 4K and the original issues still exist, or the issues found to be "Not able to duplicate" are still duplicating just fine for me...this service department is a JOKE... v More

by ramexpert5500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 07, 2025

Olathe Dodge Chrysler Jeep RAM responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Lucas Kay Service Manager 913-780-3700

March 20, 2025

Dealership Rating
Employee Rating

Very grateful for the service and attention we received when we told them why we brought our unit. More

by Felix Rodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Sebelski, Kendrick Lintecum, Lucas Kay, Adam Barletta, Shannon Burris , Rick Burt, Jimmy Stateler, Jesse Venzor, Tanner Walker

Mar 23, 2025

Olathe Dodge Chrysler Jeep RAM responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, Felix, and we're happy to hear that we met your expectations. Thank you again for choosing Olathe Dodge Chrysler Jeep RAM. We look forward to having you as one of our valued customers for many more years to come! Lucas Kay Service Manager 913-780-3700

March 16, 2025

Dealership Rating
Employee Rating

Service center was friendly, professional and got me in and out on time with services completed More

by deborahmoreno.granuzzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Sebelski, Kendrick Lintecum, Lucas Kay, Adam Barletta, Shannon Burris , Rick Burt, Jimmy Stateler, Jesse Venzor, Tanner Walker

Mar 17, 2025

Olathe Dodge Chrysler Jeep RAM responded

Deborah, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Olathe Dodge Chrysler Jeep RAM. Lucas Kay Service Manager 913-780-3700

March 13, 2025

Dealership Rating
Employee Rating

Adam took great care of our jeep: in and out I. One day. Small repair and an oil change. More

by john.miles.olathe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Barletta

Mar 15, 2025

Olathe Dodge Chrysler Jeep RAM responded

Thank you so much for your kind words, John, and for taking the time to leave us this wonderful feedback! Lucas Kay Service Manager 913-780-3700

March 11, 2025

Dealership Rating
Employee Rating

The service adiser Luke and the tech did an amazing job. Got it done same day too. More

by SBURRIS71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kendrick Lintecum, Lucas Kay, Adam Barletta, Shannon Burris, Kevin Grant , Rick Burt, Jimmy Stateler, Tanner Walker

Mar 11, 2025

Olathe Dodge Chrysler Jeep RAM responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Lucas Kay Service Manager 913-780-3700

February 21, 2025

Dealership Rating
Employee Rating

Excellent service dept. Associate keep me informed on progress of maintenance. Updated me as needed More

by mrob46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 23, 2025

Olathe Dodge Chrysler Jeep RAM responded

Thanks for sharing about your experience with Olathe Dodge Chrysler Jeep RAM. We appreciate your business and hope to see you again soon! Lucas Kay Service Manager 913-780-3700

February 18, 2025

Dealership Rating
Employee Rating

Overpriced, highway robbery for 0 real help. Absolutely a joke of a dealership. We will never be back and have let all our friends, co workers and social media know More

by shipley.christine1993
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Chris Sebelski, Kendrick Lintecum, Lucas Kay, Adam Barletta, Shannon Burris , Jesse Venzor, Tanner Walker, Stan Wilhite

January 14, 2025

Dealership Rating
Employee Rating

I would have given them a 5 star but it was EXTREMELY hard to navigate the system to reserve an appointment. Had to go through our salesman just to get appointment for oil change. Too bad there was no pr More

by Dweber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 14, 2025

Olathe Dodge Chrysler Jeep RAM responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Derek Hill GSM 913-780-3700

January 10, 2025

Dealership Rating
Employee Rating

The absolute worst service dealership anyone could take their vehicles to. Lost all future business from me. With the terrible reviews can't believe the dealer is still doing business. Nobody cares abo More

by hburleyii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Chris Sebelski , Shawn Assistant Service Manager

January 10, 2025

Dealership Rating
Employee Rating

They do a great job in thervice department. They listen attentively and address any concerns. More

by 3djedi71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Sebelski, Kendrick Lintecum, Lucas Kay , Jesse Venzor, Tanner Walker, Stan Wilhite

Jan 10, 2025

Olathe Dodge Chrysler Jeep RAM responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Olathe Dodge Chrysler Jeep RAM. We look forward to having you as one of our valued customers for many more years to come! Derek Hill GSM 913-780-3700

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