Shawn Dearing
Shawn Dearing at Olathe Dodge Chrysler Jeep RAM
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Shawn Dearing

Assistant Service Manager

Olathe Dodge Chrysler Jeep RAM

15500 W 117th Street
Olathe, KS 66062

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3.4
13 Reviews
3.4

13 Reviews

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13 Reviews of Shawn Dearing

December 02, 2024

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Employee Rating

Awesome place with awesome people. Really helped me with my issue. Will be returning again. More

by KEN.LINTECUM
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Recommend Dealer
Yes
Dec 03, 2024

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the positive comments. We are happy to help and I am glad Kendrick gave you a good experience. Lucas Kay

November 29, 2024

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Appreciated how quickly I was greeted upon arriving for my appt and how quickly the service was performed. Thank you. More

by KANSASANNSTER
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Recommend Dealer
Yes
Dec 01, 2024

Olathe Dodge Chrysler Jeep RAM responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Olathe Dodge Chrysler Jeep RAM. We look forward to having you as one of our valued customers for many more years to come! Lucas Kay Service Manager 913-780-3700

November 28, 2024

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I took my vehicle in for a routine maintenance checkup and all they did was change oil and rotate tires. I noticed when I got the car back that the check engine light was still on. I went back in and they More

by mkoepp22
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Recommend Dealer
No

November 21, 2024

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Excellent service. Took my vehicle here for routine maintenance and oil/filter change. I got an appointment right away. I waited for my vehicle while doing some compute More

by ricky0310
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Recommend Dealer
Yes
Nov 22, 2024

Olathe Dodge Chrysler Jeep RAM responded

Ricky, Thanks for sharing about your experience with Olathe Dodge Chrysler Jeep RAM. We appreciate your business and hope to see you again soon! Lucas Kay Service Manager 913-780-3700

November 17, 2024

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Dissatisfied with the quality control In making sure vehicle is returned and clean condition after service is performed More

by mikebergkamp2
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Recommend Dealer
No

November 16, 2024

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They did a great job getting it done. Th new key works glad to have two keys. More

by msshep5
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Recommend Dealer
Yes
Nov 18, 2024

Olathe Dodge Chrysler Jeep RAM responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Olathe Dodge Chrysler Jeep RAM. We look forward to having you as one of our valued customers for many more years to come! Lucas Kay Service Manager 913-780-3700

November 11, 2024

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We have vehicles that have been up there for 3 months and we are getting no communication on them. More

by jvest
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Recommend Dealer
No

Other Employees Tagged: Chris Sebelski

Nov 15, 2024

Olathe Dodge Chrysler Jeep RAM responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Lucas Kay Service Manager 913-780-3700

November 03, 2024

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No communication. I was given miss information from representative. And did not fix the problem. More

by johnfr1554
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Recommend Dealer
No

November 01, 2024

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Good people…. They supposed gonna change my diesel pressure pump in the recall. I have around two weeks waiting for this work. Hopefully by the next week it’s More

by gustavoquevedo418
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Recommend Dealer
Yes
Nov 04, 2024

Olathe Dodge Chrysler Jeep RAM responded

Thank you so much for choosing our dealership! Please let us know if we can be of any more assistance! Lucas Kay Service Manager 913-780-3700

October 27, 2024

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Employee Rating

They need to get the people who quote prices for service on the phone to quote the same price that's actually going to be charged AND make sure you read anything before you sign it.🙃 More

by rwelker0
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Oct 31, 2024

Olathe Dodge Chrysler Jeep RAM responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Lucas Kay Service Manager 913-780-3700

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