Shawn Davie | Page 23

Easy and hassle free experience My salesmen Alex was friendly, knowledgeable, and helpful. My wife and I are very happy with out experience. I would recommend this dealership to anyo My salesmen Alex was friendly, knowledgeable, and helpful. My wife and I are very happy with out experience. I would recommend this dealership to anyone. More

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Emily is the best Loved my sales person, Emily Bintz at Heritage Subaru. Could not have had a better experience. I came to see a specific vehicle and that’s what I saw. Loved my sales person, Emily Bintz at Heritage Subaru. Could not have had a better experience. I came to see a specific vehicle and that’s what I saw. The sales people were very accommodating, friendly, and knowledgeable. It still takes all day to buy a car but I’m very happy with what I bought and I’m very happy to be doing business with heritage Subaru More

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Great Buying Experience Mei Kei was great. Efficient and really easy to work with. Shawn was really helpful. Very appreciative that he and his team were military friendly. Mei Kei was great. Efficient and really easy to work with. Shawn was really helpful. Very appreciative that he and his team were military friendly. More

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Great staff and great experience Spoke to the GM Shawn directly on the phone and he was understanding and super helpful. As a military spouse(currently playing the single parent role) Spoke to the GM Shawn directly on the phone and he was understanding and super helpful. As a military spouse(currently playing the single parent role) with a 1 yr old and 4 yr old, he welcomed and recommended that I come test drive cars - they would help move the carseats. This was enough to come in. Greg was great over the phone so that the car was ready when I got there. Mei Kei helped us and stayed late until everything was done. She had coloring books for my kids and made everyrhing stress free and easy. She even mailed me my leftover belongings I forgot in my trade in vehicle. Joshua in finance was also very informative, helpful, and went above and beyond. I couldn't imagine going anywhere else. Very upfront, honest, friendly, and helpful. They made a time consuming process as easy as could be(even with 2 young kids). More

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Excellent experience with an excellent car. I had a terrific experience with purchasing my new Subaru. The dealership cared about the car I wanted and delivered that exact vehicle. I did not hav I had a terrific experience with purchasing my new Subaru. The dealership cared about the car I wanted and delivered that exact vehicle. I did not have to compromise on anything. I brought the vehicle in for it's first service and the experience was just a good. Pleasant greeting,fast service and a follow-up call to make sure I was happy. I AM! More

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Great Experience I was interested in buying a Subaru Outback and was very pleased by the customer service that Jon provided. We arrived later in the evening and withou I was interested in buying a Subaru Outback and was very pleased by the customer service that Jon provided. We arrived later in the evening and without hesitation Jon provided in-depth detail on the features on the car I was looking at. He is extremely knowledgeable and ensured my family was comfortable during the buying process. He is truly committed to outstanding customer service and it was very refreshing. More

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No Haggle -Painless Experience This is my second time in 8 years to buy a car at this dealership. Both times I feel I was treated fairly. Each time I shopped on the website Intern This is my second time in 8 years to buy a car at this dealership. Both times I feel I was treated fairly. Each time I shopped on the website Internet and got a significant amount of money off the sticker price. This time there was an error on the website but this dealership made it right by honoring the better deal in my favor and I got a fair trade-in as I looked at the Kelly Bluebook before I went. I do think it is necessary to be an educated buyer and that way you know if you are getting a good and fair deal, which I did. Pam, my sales rep was caring and knowledgeable, did not rush me. In fact, everyone from the manager to the finance manager was hospitable and treated me like a person not just a sales. I already know that service after the sale will be great as I have been going here for service since buying my last Subaru. I even have an appointment for my first service, an appointment for follow up technology education for the car's many features with the promise of a $25 gas gift card. Who could want more! . More

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Friendly and Willing to Help! Scott Staley and Shawn Davie were both friendly and patient with us. We didn't feel rushed as we considered two cars. We talked openly with Scott abou Scott Staley and Shawn Davie were both friendly and patient with us. We didn't feel rushed as we considered two cars. We talked openly with Scott about the Mazda we were comparing it to, and I always felt they were being honest about the merits of both cars. When we explained our situation, they really worked with us to get us the right number for a down payment, trade in value, and monthly payment. Overall a great experience! More

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Worked with our odd situation to get a great new Crosstrek Scott and Sean helped us get a great deal trading in our Mazda 2 (which is too small for our baby-on-the-way) and lease a 2018 Crosstrek. They were wi Scott and Sean helped us get a great deal trading in our Mazda 2 (which is too small for our baby-on-the-way) and lease a 2018 Crosstrek. They were willing to work within our limited budget (grad student stipend, soon to be maternity pay) to get a great rate with not much money down, and we feel great about ending up with a safe, spacious, and fun new Subaru! More

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The Jon Waugh Experience Jon was very receptive of all I asked. He listened and was quite attentive. The management was courteous. Shaun Davies made sure I was comfortable. Jon was very receptive of all I asked. He listened and was quite attentive. The management was courteous. Shaun Davies made sure I was comfortable. I would also like to thank Santos Ramirez for his excellent service on the financial aspects of this transaction. More

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