Shawn Davie | Page 12

I could not say enough positive things about the Heritage Subaru Owings Mills team! From start to finish, Chris, Milton, and Shawn proved to be extremely warm, knowledgeable, friendly, patient, meticulous, a Subaru Owings Mills team! From start to finish, Chris, Milton, and Shawn proved to be extremely warm, knowledgeable, friendly, patient, meticulous, and trustworthy. They were incredibly straightforward throughout the entire process, and they consistently kept their word and honored their commitments. Additionally, they went above and beyond to meet my individual wants and needs: Every concern I raised was taken seriously and addressed with respect and patience. I couldn't be happier with my overall experience. Thank you, thank you, thank you for providing me with exceptional customer service. You have earned a loyal customer. More

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My partner and I got in contact with Shawn at heritage Subaru after contacting many dealerships in the area to find a good deal on a new 2023 Subaru Outback Onyx. He was happy to beat the price of the oth Subaru after contacting many dealerships in the area to find a good deal on a new 2023 Subaru Outback Onyx. He was happy to beat the price of the other dealerships in the area and was even willing to work with us on accessories, all while being very friendly and cooperative. When we showed up to test drive the car, we worked with Chris who was extremely patient with us and kindly answered all of our questions about the car. When we settled on a a price for the car we worked with Milton in order to finalize the deal. He did a great job explaining the warranty and maintenance options, and was transparent about everything that they offered. In all we had a great experience at Heritage Subaru and would gladly recommend them to anyone looking for a car! More

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This is our 4th Subaru from Heritage and our 3rd from Heritage Owings Mills - the entire experience from 1st contact to vehicle delivery was seamless and very well managed. Our Sales Consultant, William Heritage Owings Mills - the entire experience from 1st contact to vehicle delivery was seamless and very well managed. Our Sales Consultant, William Hoyt was top notch, knowledgeable about the product ('23 Outback) and processes to get us what we wanted on a timeline we were comfortable with...special mention to Milton Taylor as well and really everyone we interacted with at the dealership was great at their job and made our experience excellent overall. More

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3 cars purchased. Excellent service. Traded in a car and 2 hours later left with a new car. Excellent service. Traded in a car and 2 hours later left with a new car. More

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Heritage made the process easy and enjoyable. Everyone I worked with was great. William and Tom are both super knowledgable and responsive. I've never worked with a dealership that made buying a Everyone I worked with was great. William and Tom are both super knowledgable and responsive. I've never worked with a dealership that made buying a car any easier than Heritage, we'll be back. More

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Chris Felker is a class act. His attention to detail is stellar. Our family is so happy! His attention to detail is stellar. Our family is so happy! More

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will and josh were great to work with. would absolutely buy from Heritage Subaru again! would absolutely buy from Heritage Subaru again! More

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The staff has been wonderful here! Chris and Shawn and Josh have been very helpful and wise! Chris and Shawn and Josh have been very helpful and wise! More

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My sales rep was Alex Laderer and he was awesome to work with. This was my third purchase from this dealership in the past 2 years and I was quite happy with my purchase of a new 2023 Outback. All of the st with. This was my third purchase from this dealership in the past 2 years and I was quite happy with my purchase of a new 2023 Outback. All of the staff there are genuinely interested in helping you find the perfect Subaru just for you. More

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I went to the dealer for a regular oil change. However, I checked the car lot for new 2022 vehicles. While awaiting for my car, Chris Felker came and inquired if I had any questions and to let me However, I checked the car lot for new 2022 vehicles. While awaiting for my car, Chris Felker came and inquired if I had any questions and to let me know the current specials/ availability of new Subaru cars/SUVs. I shared I was in the market for a new vehicle. He was very helpful and knowledgeable of my car buying experience. I decided on a new 2022 Ascent. He answered my many questions. Also, it was a pleasure to work with my same Finance Manager, Josh Jones, from my previous Subaru purchase for my other Subaru vehicles. He came over to say hello and answer any questions. He was very friendly and helpful to make my car buying experience painless. He presented the additional vehicle options and pricing and explained all the aspects of the finalization of my vehicle purchase. Also, the General Manager, Shawn came over to thank me for my purchase. I’m happy with my 3rd Subaru from Heritage Subaru. Also, I have been using the service department for all of my service needs for my crossovers/SUV. More

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