Shawn Case

Treated well as a prospective buyer but have many doubts about claims of work done to vehilce(detail specifically). If money was spent to any outside detailer you need to review doing bussiness with them. about claims of work done to vehilce(detail specifically). If money was spent to any outside detailer you need to review doing bussiness with them. More

by larrykey5237 Verified Customer Verified Customer

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We had a great experience with Jackie Cooper Imports. The Jacob and the other sales staff were very helpful and straightforward. There were no hard-ball negotiations; I walked away feeling good about the The Jacob and the other sales staff were very helpful and straightforward. There were no hard-ball negotiations; I walked away feeling good about the deal. The finance lady was super nice and didn't push the extras too hard. I will definitely come back. More

by Bill F. Verified Customer Verified Customer

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The dealership was really nice and clean and everyone was very welcoming. David went above and beyond to make sure all my needs were met. very welcoming. David went above and beyond to make sure all my needs were met. More

by dar.patel Verified Customer Verified Customer

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Great salespeople, no pressure to purchase anything. The car I purchased doesn't appear to have any hidden issues. The car I purchased doesn't appear to have any hidden issues. More

by EWright Verified Customer Verified Customer

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Mushtag is very professional patient and passionate about his customers getting exactly what they desire and what they look for is important to him. He worked Very diligently To get me into the Mercedes I wa his customers getting exactly what they desire and what they look for is important to him. He worked Very diligently To get me into the Mercedes I want it. I am so impressed with his patience and his knowledge and dedication. This is my second Mercedes that I have purchased at Jackie Cooper imports from Mushtaq And he is for sure a man of his word he is as real as they get. He took care of me and my son and helped my son to get into the car that he wanted as well. I absolutely love my Mercedes-Benz 250 GLA. Annette, Kendal and Shawn were amazing as well and very friendly. I appreciate how comfortable they make you feel thank you Jackie Cooper for realizing how important it is to maintain such professional professionalism in your customer service. When you walk in the door, they make you feel like a VIP. When I’m ready for my next Mercedes, I will be back to see Mushtag At Jackie Cooper’s import thank you More

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I won’t do business with them ever again. Unscrupulous, improper, likely illegal sales methods. Disclosing another buyers information to me in order to pressure me to make a decision which Unscrupulous, improper, likely illegal sales methods. Disclosing another buyers information to me in order to pressure me to make a decision which I made under duress. Not disclosing hidden fees on their website. They are the epitome of why people hate dealerships and car buying. The final detail was representation of the product having received a 167 point vehicle inspection only to discover that several of the vehicles advertised safety features as working don’t function. For a luxury car dealer they don’t take pride in the product they offer. Dealer has been notified of these issues but has yet to make them right. More

by GADUSI Verified Customer Verified Customer

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The professionalism shown by both Jacob and Jackie Cooper Imports shows from the minute you arrive until the time you leave the lot in your new vehicle. Imports shows from the minute you arrive until the time you leave the lot in your new vehicle. More

by RJOHNS Verified Customer Verified Customer

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The Professionalism of both Jacob and Jackie Cooper Imports is apparent from the time you arrive to the time you leave with your new vehicle. Jacob was very attentive to our needs and thoroughly explai Imports is apparent from the time you arrive to the time you leave with your new vehicle. Jacob was very attentive to our needs and thoroughly explained the process and all aspects of the transaction. More

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CPO car delivered with less than 100miles of gas. Battery at 0% charge, No charging cable included. Fuel not working. Had to take it to local dealer to get that repaired. Wasted 6 hours of my wor Battery at 0% charge, No charging cable included. Fuel not working. Had to take it to local dealer to get that repaired. Wasted 6 hours of my work time and car in the shop for 1 day. 1st no one knows what is going on then after 3 days (or so) back and forth matter is raised to general manager. GM is going to get this resolved promptly. After more than 1 week I am still waiting. More

by drgupta Verified Customer Verified Customer

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Very accommodating. Deal was complete , start to finish , in around 24 hours. We could not be more pleased with our salesman & sales manager . They even added a big bow. Deal was complete , start to finish , in around 24 hours. We could not be more pleased with our salesman & sales manager . They even added a big bow. Best Christmas gift I’ve ever received. More

by annie.maxey Verified Customer Verified Customer

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