Shawn Butcher
Shawn Butcher at Colorado Auto Finders
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Shawn Butcher

Service Writer

Colorado Auto Finders

12351 E Arapahoe Rd
Centennial, CO 80112

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3 Reviews

Shawn has been in the auto service industry for over 25 years. He has been a part of the Colorado Auto Finders family since early 2022 and is looking forward to many more years to come. Shawn has worked for several manufacturers, but found that he loves working for a family owned independent dealer best.

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3 Reviews of Shawn Butcher

April 09, 2025

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just now New We have to 2 experiences where the warranty companies sold have not warrantied work that both cars needed that was not our fault. for one car, I had to replace the engine out of my own More

by LABOYBONET
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Recommend Dealer
No

Other Employees Tagged: George Sourial, Phil Shumate

Apr 10, 2025

Colorado Auto Finders responded

Hello, Thank you for your business and for sharing your feedback with us. I truly understand your frustration, and I want to clarify the situation regarding your concerns. After reviewing your case with our service department, we found that for your first vehicle, no oil change receipts were provided. As outlined in our warranty disclosure, which you signed, proof of regular maintenance, including oil changes, are required to maintain warranty coverage. Regarding your second concern, our assessment indicates that the issue falls under normal wear and tear, which is not covered under warranty. As a courtesy, we did offer a thirty percent discount on the repair, which was declined. I hope this explanation provides clarity, and please don’t hesitate to reach out if you have any further questions. We appreciate your understanding and the opportunity to assist you.

Apr 10, 2025

LABOYBONET responded

Of course you do. For the 1st vehicle I provided 75% of the receipts. The 2nd car we just purchased from you, a vehicle should not be sold in that condition. Lesson learned. I will tell everyone i know what type of a dealership you are, just interested in lining the your pockets and those of the warranty companies.

November 21, 2024

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Get a PPI first! My buying process was fairly smooth and the salesperson was professional, but the vehicle had not received a full inspection and needed maintenance More

by devin
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Recommend Dealer
No

Other Employees Tagged: George Sourial

Nov 28, 2024

Colorado Auto Finders responded

Hello, We regret to hear that you are having trouble with your vehicle. While we do perform multi-point inspections on all of our cars, there is no way to determine the status of a vehicle seven months after it has been purchased and driven over five thousand miles.

Nov 29, 2024

devin responded

It’s obvious that a multi point inspection was not done as I was told. Filters don’t get dirty in 5k miles. Fluids don’t get dirty in 5k miles. CV axles don’t go bad in 5k miles. These things should have been addressed at time of purchase like I was told. Just be honest up front and don’t blame the customer.

November 21, 2023

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I recently bought my first luxury car from Phil… from the very beginning he was very communicative and he ensured that everything was taken care of. The staff went above and beyond and have exceeded my expec More

by Giragosian2016
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: George Sourial, Phil Shumate

Nov 21, 2023

Colorado Auto Finders responded

Hello, thank you for leaving us a review. We are happy that our staff was able to keep in touch and get you into your first luxury vehicle!

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