Shawn Behr
Shawn Behr at Faricy Chrysler Jeep

Shawn Behr | Page 4

Service Advisor

Faricy Chrysler Jeep

4950 New Car Drive
Colorado Springs, CO 80923

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4.9
57 Reviews
4.9

57 Reviews

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57 Reviews of Shawn Behr

September 10, 2026

Dealership Rating
Employee Rating

The service personnel are fine except that it is ultimately difficult to get a hold of them. I can’t really talk about the issues with the car repairs with AI nor discuss recommendations or ask addi More

by Disappointed
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley Rose

Sep 22, 2026

Faricy Chrysler Jeep responded

Thanks for the response and we apologize for the frustration. We are reviewing our appointment and communication processes and will use your feedback as we adjust the processes we have in place.

September 10, 2026

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Employee Rating

Great dealership with friendly and ready to help employees. They also have fast turnaround times. More

by Tom
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Denise Gardner

Sep 22, 2026

Faricy Chrysler Jeep responded

Thank you, Tom! Shawn and Denise both take pride in being genuinely helpful and getting you back out quickly. We appreciate your business and look forward to seeing you next time.

September 10, 2026

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Everything about my experience with Faricy was outstanding. Great staff and the work was done promptly and to my satisfaction. I highly recommend Faricy! More

by coloradoaudiovideo
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Creger

Sep 22, 2026

Faricy Chrysler Jeep responded

Thank you so much! Shawn and Matt will be glad to hear the work met the mark and got done promptly. We appreciate the recommendation and your business.

September 07, 2026

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My appointment was on time, executed expediently, and as far as I can tell to a high level of execution. More

by Cneal1254
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Denise Gardner , Hana

Sep 08, 2026

Faricy Chrysler Jeep responded

Thanks!

September 05, 2026

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Employee Rating

Faricy from the very beginning has been an example of what a vehicle dealership should be. I base this on the fact I've been driving & buying vehicles for 49 years now. They have been there when my vehic More

by lynn.jr
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Ashley Rose

Sep 22, 2026

Faricy Chrysler Jeep responded

Forty-nine years of perspective makes this review especially meaningful — thank you. We're glad you noticed Ashley looking after everyone in the lounge, not just the customer in front of her; that's exactly the instinct we hope for, and Shawn brings the same. Thank you for your business and for setting the bar for us.

September 03, 2026

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We bought a used car (Toyatoa Avalon) and I have used Faricy's Express Lane and service department for years. I have always felt appreciated and comfortable at this dealership. More

by jmontague95
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Sep 22, 2026

Faricy Chrysler Jeep responded

Thank you — feeling appreciated and comfortable is exactly what we want for every customer, whatever they drive. Shawn and the service team are glad to keep looking after you. We appreciate your years of business.

September 03, 2026

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Employee Rating

Fast service easy check in friendly folks at the service counters videoed everything they did More

by kyletyork
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 22, 2026

Faricy Chrysler Jeep responded

Thank you! The inspection video is one of our favorite things to offer — you should be able to see exactly what we saw. Shawn and the service counter team appreciate the kind words. Thank you for your business.

September 03, 2026

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Employee Rating

Very friendly, fast and thorough. Technician found recall and had it fixed while waiting for oil change. More

by tamarmul
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Ashley Rose, Denise Gardner

Sep 22, 2026

Faricy Chrysler Jeep responded

Thank you! Catching the recall and handling it during your oil change is exactly the kind of thing our techs look for so you don't have to make a second trip. Shawn, Ashley and Denise all had a hand in your visit. We appreciate your business.

September 01, 2026

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Employee Rating

Thank you for the great service! Everyone was great and my problem is gone, FIXED! Thank you again! More

by Sharlie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 22, 2026

Faricy Chrysler Jeep responded

FIXED — our favorite word! Thank you, Sharlie. Shawn and the team will be glad to hear the problem is behind you. We appreciate your business and are always here if you need us.

August 31, 2026

Dealership Rating
Employee Rating

They are friendly, efficient and seem to always look out for my needs. The check my warranty to make sure it amever over charged. More

by Chuck
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Sep 22, 2026

Faricy Chrysler Jeep responded

Thank you, Chuck! Checking warranty coverage before we quote anything is simply the right thing to do, and Shawn is diligent about it. We appreciate your trust and your business.

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