Shawn An
Shawn An at Westside Lexus

Shawn An

Sales Consultant

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

4.9
97 Reviews
4.9

97 Reviews

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Dealership Experience

5 yrs, 8 mos

Languages Spoken

Cantonese Cantonese

English English

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97 Reviews of Shawn An

November 20, 2024

Dealership Rating
Employee Rating

Dealership is outstanding and my sales representative was very thorough and easy to deal with. More

by deshipley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shannon George

Nov 20, 2024

Westside Lexus responded

Deshipley, thank you for sharing your support of Westside Lexus! We are thrilled that our team ensured a smooth buying process. Congrats on your new ride!

November 05, 2024

Dealership Rating
Employee Rating

Great customer service. No pressure at all and easy smooth experience. Highly recommended to choose this dealer for purchasing consultation or window shopping only. Awesome! More

by Edison
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 05, 2024

Westside Lexus responded

Edison, we're delighted to hear you had a smooth and pressure-free experience at Westside Lexus! Thank you for recommending us, and we hope to see you again soon.

October 20, 2024

Dealership Rating
Employee Rating

Brooke was calm, professional, relatable, and genuine. She was not condescending and did not pressure us. Her knowledge and technical expertise put me at ease. More

by M.SAGE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Owens, Brooke Malia

Oct 22, 2024

Westside Lexus responded

We're delighted to hear that Brooke provided such a positive experience at Westside Lexus. It's great to know her professionalism and expertise made you feel comfortable during your visit. Thank you for sharing!

October 01, 2024

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Employee Rating

I was contacted that a GX550 was available and was very happy. The purchase was easy. The overall experience was very good. More

by mcshanjeff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Jones

Oct 01, 2024

Westside Lexus responded

We are thrilled to hear that your Lexus GX 550 purchase was smooth and enjoyable at Westside Lexus. Thanks for sharing your positive experience!

October 01, 2024

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Employee Rating

Awesome service from Shawn. Great showroom. Able to meet with sales manager. Finance department is very helpful. More

by ML
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Homer Hsu, Tim Gallagher

Oct 01, 2024

Westside Lexus responded

Thank you for the fantastic feedback! We're glad to hear Shawn and our team at Westside Lexus provided excellent service. Enjoy your new ride!

September 30, 2024

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Employee Rating

Mr. Shawn An was very knowledgeable and polite. The buy experience was great! We will be very happy with our new vehicle. More

by chyuanchu16
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 30, 2024

Westside Lexus responded

We're delighted to hear that Shawn provided you with a great buying experience at Westside Lexus! Enjoy your new vehicle and thank you for the kind words!

August 15, 2024

Dealership Rating
Employee Rating

Very good service, patient and careful explanation。The maintenance was done faster than expected, saving me time。 More

by Biao
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel Kang

Aug 16, 2024

Westside Lexus responded

Thank you for the positive feedback! We're glad to hear that our team at Westside Lexus provided efficient and thorough service. We appreciate your support!

August 07, 2024

Dealership Rating
Employee Rating

My experience working with Shawn An during my initial browsing, final selection and purchase was great. He kept me informed when the vehicle would arrive and was a straightforward and lowkey salesman. More

by Craig S.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Chau

Aug 07, 2024

Westside Lexus responded

Craig, we're glad to hear Shawn provided a great experience during your purchase at Westside Lexus. We apologize for the pressure you felt in finance and appreciate your feedback on how we can improve this part of our process. Thank you for choosing us!

April 29, 2024

Dealership Rating
Employee Rating

Shawn is amazing, a great listener, so attentive to detail and I got exactly what I wanted and then some. I love my 2024 Lexus 300 and highly recommend to Contact Shawn. Aftercare is amazing also, More

by Georgetta Sublett
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 30, 2024

Westside Lexus responded

Georgetta, it's fantastic to know that Shawn and our team at Westside Lexus were able to provide you with the detailed service you deserve. Enjoy your new 2024 Lexus 300!

April 13, 2024

Dealership Rating
Employee Rating

Rafael Garcia was very helpful and he explained all the questions I had for him. Very professional services. More

by Annie Le
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rafael Garcia

Apr 15, 2024

Westside Lexus responded

Annie, we're glad to know Rafael was able to assist you and answer all your questions at Westside Lexus. Thanks for acknowledging his professionalism!

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