Shavon Roach

Been going to Ginn Motors since 1993 service on my vehicles as well as purchasing two cars. Always professional, courteous, friendly people to deal with. Highly recommend this business. vehicles as well as purchasing two cars. Always professional, courteous, friendly people to deal with. Highly recommend this business. More

by mikebrennan5 Verified Customer Verified Customer

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Our experience with Ginn Chrysler Jeep was absolutely wonderful. Shavon Roach was our sales associate and she was awesome. She took her time with us and answered our questions. She even called (on her da wonderful. Shavon Roach was our sales associate and she was awesome. She took her time with us and answered our questions. She even called (on her day off) the next day to make sure the dealership put our running boards on our Jeep. The service department had our running boards on within an hour. I would definitely recommend them to friends and family. More

by michellemerrill1973 Verified Customer Verified Customer

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This dealership was very helpful and knowledgeable about the vehicles on their lot. They allowed us (my wife and I) to take our time and look around. After an allotted amount of time we were approached by M the vehicles on their lot. They allowed us (my wife and I) to take our time and look around. After an allotted amount of time we were approached by Mrs. Roach, who was professional and very knowledgeable about the vehicles we were looking at. Mrs. Roach assisted us with test driving the vehicles, and answered all questions we asked. She was not pushy about purchasing a vehicle. Once we decided to purchase our Jeep she and Mr.Shakespeare made the process very simple and met all of our needs and expectations. We returned the following day to have our running boards installed on our Jeep. The dealership had them installed within an hour. Mrs. Roach even contacted us (on her day off) to make sure everything went smoothly. I would definitely recommend this dealership to friends and family. I would also highly encourage them to use Mrs. Roach and Mr. Shakespeare when making a decision about a purchase of their own vehicle. More

by michellemerrill1973 Verified Customer Verified Customer

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Not impressed with the service I received in service. No sense of urgency and lack of communication. They couldn’t fix my car the first time. Brought back and was resolved but this whole experience has No sense of urgency and lack of communication. They couldn’t fix my car the first time. Brought back and was resolved but this whole experience has been a nightmare. More

by tonygoss1994 Verified Customer Verified Customer

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Customer Service Agent was great and very attentive. Completed the job and got a call back at the time they said the truck would be ready. Completed the job and got a call back at the time they said the truck would be ready. More

by stday Verified Customer Verified Customer

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There was awesome and polite. They greet me with goodness they took their time to make sure that I got good quality Dylan with the vehicles that I choose. They make sure that car They greet me with goodness they took their time to make sure that I got good quality Dylan with the vehicles that I choose. They make sure that car was good and comfortable for me. I appreciate the gratitude. More

by morrisvaughn46 Verified Customer Verified Customer

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This was the easiest and best Shopping experience I have ever had in purchasing an Automobile. I reached out to Ginn and was connected with Shavon Roach. In speaking with Shavon, I asked for a Price Quote o ever had in purchasing an Automobile. I reached out to Ginn and was connected with Shavon Roach. In speaking with Shavon, I asked for a Price Quote on a New Jeep. She got back to me within a couple of hours with a Price. After reviewing the Number, I told her what I was willing to pay. She called me back in 10 minutes and we had a deal. I set up a time to come in and pick up the Jeep and do the Paperwork. I arrived and the Jeep was ready. Took at test drive and decided the deal was good. I had a trade in and we had agreed to a price up front, sight unseen. Everything from the first call till the signing of the Paperwork was easy and fair. Shavon followed up with me twice to check and see if I was happy. I drove from Athens Georgia to Covington Georgia and would make that drive again, if I was in the Market for another Automobile and will in the future. More

by Tim C Verified Customer Verified Customer

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Thank you and the dedicated staff who searched and delivered the exact vehicle I was hoping to find. Ginn team is the best!! delivered the exact vehicle I was hoping to find. Ginn team is the best!! More

by KARNS Verified Customer Verified Customer

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Great job Ginn , I sold that dodge six months ago, poor Joseph . Here’s your survey you didn’t get personally enough with your Customer just another day therefore this guy didn’t get an opportunity to say Joseph . Here’s your survey you didn’t get personally enough with your Customer just another day therefore this guy didn’t get an opportunity to say thank you go to xxxx Or nothing it’s why I don’t do business with Ginn !! More

by gsgsulliva131 Verified Customer Verified Customer

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The staff at this dealership is extremely professional, courteous and friendly. I love the convenience of staying in my vehicle while being serviced...my dog, Lola, enjoys it as well. courteous and friendly. I love the convenience of staying in my vehicle while being serviced...my dog, Lola, enjoys it as well. More

by cococartledge Verified Customer Verified Customer

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