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Shauna Harris
Shauna Harris at Courtesy Nissan

Shauna Harris

Service Advisor

Courtesy Nissan

1777 N Central Expy
Richardson, TX 75080

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4.6
92 Reviews
4.6

92 Reviews

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92 Reviews of Shauna Harris

October 06, 2025

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Employee Rating

Everyone was nice and the service was done quickly and I received a thorough inspection More

by jasmonae_rountree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Johnson, Scott Rupert, Joe Adams, Micheal Johnson, Robert Schille

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October 01, 2025

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The service tech was great and the repair was finished in a very reasonable amount of time. More

by lemagee
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Recommend Dealer
Yes
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September 29, 2025

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Customer service was great ,knowledgeable personal friendly i will continue to go there for my care service More

by pasum1010
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Yes
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September 26, 2025

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she was very polite, and worked very well. her explanation was very clear and understandable. More

by wazen317
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Recommend Dealer
Yes
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Sep 29, 2025

Courtesy Nissan responded

We are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 24, 2025

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The most pleasant and professional team ever they explained everything in detail and walked me thru the process of what they are doing to my vehicle More

by nicoleconerly
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Recommend Dealer
Yes
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Sep 27, 2025

Courtesy Nissan responded

Nicole, thank you for taking your time to share your experience. Please let us know if there is anything else we can do for you; we are more than happy to help!

September 19, 2025

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Good service. Have only brought my car for service here. Have not had any problems with the work More

by msroxie1
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Recommend Dealer
Yes
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Sep 21, 2025

Courtesy Nissan responded

We're glad you had such a wonderful experience with us! We are always more than happy to assist you if anything else comes up. Take care!

September 17, 2025

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Very courteous. she was very thoughtful. and attentive to my needs. I would ask for her on my next visit. More

by ogt5055
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Workmanship
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Recommend Dealer
Yes
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Sep 18, 2025

Courtesy Nissan responded

Thank you for your kind words! We’re so glad to hear that our team member was courteous, thoughtful, and attentive to your needs. We’ll make sure she sees your feedback, and we look forward to welcoming you back on your next visit!

September 16, 2025

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Shauna was great. Kept me informed and checked every box. Great job guys for everything! More

by mspaschall
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Workmanship
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Recommend Dealer
Yes
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Sep 18, 2025

Courtesy Nissan responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

September 09, 2025

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Customer service is very poor. Few of the sales reps I dealt with were ok. I go there because it’s convenient- close to my office. More

by lamborginc2
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Recommend Dealer
No
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Sep 12, 2025

Courtesy Nissan responded

Thank you for sharing your feedback with us. I’m sorry to hear about your experience with our customer service, that’s not the level of care we strive to provide. While I’m glad our location is convenient for you, I’d like the opportunity to make things right and ensure your future visits are much better. Please feel free to reach out to me directly at 972-792-5657, I'd love to turn this experience around for you!

September 08, 2025

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Courtesy Nissan completed my oil change quicker than I expected. The customer service at this dealership is great! More

by Greg
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Recommend Dealer
Yes

Other Employees Tagged: Jeremy Johnson

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Sep 11, 2025

Courtesy Nissan responded

Greg, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Clay Cooley Nissan Richardson. Please let us know if there is anything else we can do for you; we are more than happy to help!

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