Shauna Harris
Shauna Harris at Courtesy Nissan
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Shauna Harris

Service Advisor

Courtesy Nissan

1777 N Central Expy
Richardson, TX 75080

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4.3
16 Reviews
4.3

16 Reviews

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16 Reviews of Shauna Harris

April 18, 2025

Dealership Rating
Employee Rating

Courtesy Nissan is fortunate to have Shauna on their team. Excellent communication with minimal wait time. More

by nbennett001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 24, 2025

Courtesy Nissan responded

Nbennett001, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 17, 2025

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Employee Rating

Great service friendly helpfull environment comfortable waiting area Service is great at Nissan Richardson, , don’t make people fill out all Does survey all the time, thanks More

by dorothee_hicks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 20, 2025

Courtesy Nissan responded

Hello Dorothee_hicks, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 14, 2025

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I am so happy and wonderful job appreciated for the good work I like it More

by amelimal2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 16, 2025

Courtesy Nissan responded

Amelimal2015, we are so pleased you enjoyed your visit to Courtesy Nissan!

April 14, 2025

Dealership Rating
Employee Rating

All ways had a good experience. This time was much better because of the service specialist More

by kami388
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 16, 2025

Courtesy Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 14, 2025

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Employee Rating

Great waiting area, great price for oil change, great service. The wait was a little long (1 1/2 hrs) even with an appointment but all was good. More

by laurann1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 16, 2025

Courtesy Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 14, 2025

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Employee Rating

Good work, as usual. Shauna did a great job of keeping me informed, will come back. More

by jessz1338
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 17, 2025

Courtesy Nissan responded

Jessz1338, it's experiences like yours that really keep us motivated! We can't wait to see you again, have a great day.

April 13, 2025

Dealership Rating
Employee Rating

It was not super bust and it took over an hour to get my car, when they brought to me that is when they “suggest sold” me on maintenance When I declined…. All of a sudden my car was ready Wouldn’t it hav More

by nosh1121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 16, 2025

Courtesy Nissan responded

Hello Nosh1121, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (972) 792-5657 EX 3030 when you have a chance. Thank you, and we look forward to hearing from you.

April 12, 2025

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Employee Rating

I was there for two hours and you didn’t even start work on the vehicle until I said something. I took the day off, made an appointment, and still it was a mess. Then when someone finally hit on to changing More

by aimeeagee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 16, 2025

Courtesy Nissan responded

Aimeeagee, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (972) 792-5657 EX 3030 when you have a chance. Thank you, and we look forward to hearing from you.

April 10, 2025

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Employee Rating

The guy who assisted me was good. Although yesterday I got an email from Nissan with an offer of $25 and a free key fob, wonder why it wasnt offered to me when I visited. But he was gr More

by LEVI C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 14, 2025

Courtesy Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 08, 2025

Dealership Rating
Employee Rating

I have no complaints. I am a longtime customer and I do not plan on taking my Nissan any where else for service. While waiting for routine service, my service advisor(s) More

by lolajohnson2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Adams, Daniel Barajas

Apr 10, 2025

Courtesy Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

1

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