Shaun Patterson
Shaun Patterson at Bill Jacobs BMW
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Shaun Patterson

BMW Client Advisor

Bill Jacobs BMW

2495 Aurora Ave
Naperville, IL 60540

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4.9
36 Reviews
4.9

36 Reviews

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36 Reviews of Shaun Patterson

March 13, 2025

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Employee Rating

I had an amazing experience purchasing my new BMW X5 50e from Bill Jacobs, and I can’t thank Giovanna, Shaun, and the entire team enough for their exceptional service. As an out-of-state customer, I was ini More

by Sharma_Harsh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

March 11, 2025

Dealership Rating
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Harry and Shaun made the entire car-buying process smooth and stress-free. They answered all my questions, took the time to understand what I was looking for and made sure I got the best deal possible. Could More

by Ncp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Harry Giaos

February 24, 2025

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Employee Rating

Honest, knowledgeable and a pleasure to work with, Russ and Shaun were fabulous. They helped me through the purchase process with fair transparent negotiation. I couldn’t be happier with my experience. So More

by lukla1434
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Russ Millard

February 17, 2025

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Thank you to Stefan, Shaun (Sales Manager) and Bill Jacobs for an amazing experience. We purchased a '25 X5 from Stefan after considering several different brands. The X5 is great, but the experience w More

by Dave Barros
Recommend Dealer
Yes

Other Employees Tagged: Stefan Malm

December 28, 2024

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Employee Rating

We couldn't be happier with the process of buying a new car from Bill Jacobs BMW. Giselle Ricco was our contact person and she did a great job. Everything went exactly as she said it would. More

by jasuth1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Giselle Ricco

November 16, 2024

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Jessica and Shaun were very knowledgeable and kind during the purchasing process. They answered all our questions and the delivery of our car was flawless More

by Laurawitt68
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jessica Presniakovas

Nov 18, 2024

Bill Jacobs BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! We are always more than happy to assist you if anything else comes up. Take care!

October 29, 2024

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Employee Rating

Enjoy working with everyone at Bill Jacobs from sales to service. Customer service is top notch! More

by LG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Harry Giaos , Jeff Hulsebus

Nov 14, 2024

Bill Jacobs BMW responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

Nov 14, 2024

Bill Jacobs BMW responded

Hi, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

October 25, 2024

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Employee Rating

I recently ordered a car from Bill Jacobs BMW, and I couldn’t be happier with the experience. Shaun Patterson and Harry Gianos were honest and made everything clear from the start. Both were extremely k More

by Zoey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Harry Giaos

Nov 14, 2024

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

September 20, 2024

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Employee Rating

Jessica Presniakovas, Shaun Patterson and the rest of the team at Bill Jacobs BMW were great to deal with. They were very responsive and were a pleasure to work with. I did a significant amount of research o More

by Philip M.
Recommend Dealer
Yes

Other Employees Tagged: Jessica Presniakovas , Giselle Rico

Nov 14, 2024

Bill Jacobs BMW responded

Philip M., we're so glad that we were able to go above and beyond your expectations! Thank you, and have a fantastic day!

July 25, 2024

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Employee Rating

As someone new to the US, I had a fantastic experience at Bill Jacobs BMW. Jonathan, Shaun, Kelly, April, and JJ went above and beyond to help me find a car I love. Their professionalism and dedication made More

by Jacobus.Berner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Alder, Jonathan Mathew , April, Kelly, JJ

Jul 26, 2024

Bill Jacobs BMW responded

Hi Jacobus, thank you for your kind review; we are happy to pass along your comments to the team here at BMW Service Center! Thanks again for the recommendation, and have an amazing day!

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