Shaun Koch
Shaun Koch at Hyundai of New Port Richey

Shaun Koch

Service Consultant

Hyundai of New Port Richey

3936 U.S. Hwy 19
New Port Richey, FL 34652

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272 Reviews
not yet
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272 Reviews

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272 Reviews of Shaun Koch

May 07, 2021

Dealership Rating
Employee Rating

Had something stolen from my car while it was taken in for paint and can't get anyone to call me back about it. Left several messages for 4 days. More

by staciemcguire1215
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No

November 28, 2019

Dealership Rating
Employee Rating

Thanks Shaun I’m a Fire Commissioner and a hospice chaplain with little time to waste. Shaun always does a great job taking care of our family in a professional, t More

by Tom McQueen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 28, 2019

Dealership Rating
Employee Rating

Usual Great Service Shaun (ALWAYS) makes the service visit relaxing and professional. His communication is excellent by keeping you informed and when he gives you a compl More

by sancourt08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 28, 2019

Dealership Rating
Employee Rating

Drunk lock fix Shaun is the best, go above and beyond! I don’t care what the issue is, Shaun go above , very patient and professional. I will recommend my friends to More

by MILODAVIS2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Roxanne Curral

November 22, 2019

Dealership Rating

Great service I have a Genius and they treat my car great. Cleaned it very nice Loaner car with less than 500 miles and all done in a couple hours. More

by Sam Harz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Roy Landis , Andrew Hutchinson

November 19, 2019

Dealership Rating
Employee Rating

Oil change I need a oil change done on my vehicle and the service department was great in help get it done in a timely matter as always More

by campbellf04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 18, 2019

Dealership Rating

Great service and personal Came in for a oil change and ECM update. People and service was great. I was in and out very fast. Thanks Shaun for the great attention and service. More

by spade34431
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Collier

November 18, 2019

Dealership Rating

Not happy I brought my car in 11/15 for an oil change. I was advised that a belt need to be replaced which I had done. That evening every time I would start to More

by info4labishop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 15, 2019

Dealership Rating
Employee Rating

Service Department Service was aware of past electrical problem and exhibited professionalism in addressing the problem efficiently and successfully. Shaun is a credit t More

by j_sulliv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 14, 2019

Dealership Rating
Employee Rating

Tucson service Very customer service oriented, efficient work, was kept informed of progress. Maintenance done and completed in timely fashion. Recommend this servic More

by cmdrjim192
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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