Shaun Hamilton
Shaun Hamilton at Lawton Chrysler Jeep Dodge RAM
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Shaun Hamilton

Service Advisor

Lawton Chrysler Jeep Dodge RAM

215 SE Interstate Dr
Lawton, OK 73501

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4.5
855 Reviews
4.5

855 Reviews

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855 Reviews of Shaun Hamilton

December 19, 2024

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Employee Rating

Great Service, fast, and friendly! Same day appointment, they got me in and out in a timely manner! More

by robert.troupe1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 20, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback, Robert! We're thrilled to hear you enjoyed our fast and friendly service. We’re always here to help and look forward to seeing you again!

December 15, 2024

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Quick service, friendly flexible effeciant quick competent helpful answers questions knowledgeable consistent easy to get the results you need More

by ahjdot12
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Workmanship
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Recommend Dealer
Yes
Dec 16, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thank you for the great feedback! We're thrilled to hear you had a quick, efficient, and knowledgeable experience with our team. We appreciate your kind words!

December 09, 2024

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It was what we wanted they did good job and called when ready to pick up More

by wjohn7957
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Recommend Dealer
Yes
Dec 10, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback! We're glad to hear everything was just what you wanted and that the process went smoothly. We appreciate your trust in us! 😊

December 08, 2024

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So far, Everything is working Great! The problem seems to be repaired and I had no problem with the personal More

by dunbartrojans
Service Price Transparency
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Recommend Dealer
Yes
Dec 10, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback! We're glad to hear the issue is resolved and that you had a positive experience with our team. We appreciate your trust in us! 😊

December 06, 2024

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Employee Rating

I had a problem with my front left steering making a rubbing sound, told the dealership about it, was told to bring it back in. I took it back, They seems to have found the problem, they repaired it an More

by dunbartrojans
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Dec 10, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thank you for sharing your experience! We're glad to hear the issue was resolved quickly and to your satisfaction. We appreciate your trust in us and are happy to have been able to help! 😊

December 05, 2024

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We asked for tag tax and title like we had with out jeep and Stephen wouldn’t even ask about it. So that’s why we gave it a 3! It kinda upset us! More

by DUSTIN.CLENNEY
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes
Dec 06, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback, Dustin. We apologize for the oversight and understand your frustration. We'll make sure to address this with Stephen and improve our service going forward.

December 04, 2024

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Employee Rating

Shaun is an engaging service rep and was accomodating to using the exact oil and filter I wanted. I wanted full synthetic oil and a mopar filter, not the Bparts brand oil filter marketed by Stellantis tha More

by onezst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 06, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback. We're glad Shaun could accommodate your request for full synthetic oil and a Mopar filter. We offer additional services based on factors like the year, model, and mileage of your vehicle, with the goal of keeping it in top shape. We understand your concerns and will make sure our team focuses on the service you came in for. We appreciate your business and hope to provide a smoother experience next time.

December 02, 2024

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The entire process if selecting the perfect vehicle for my family to fit our needs and budget was seamless. More

by catritter72
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Recommend Dealer
Yes

Other Employees Tagged: Joshua Peterson, Johnathon Vissepo , Mario Santos

Dec 04, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thank you for sharing your experience, Cat! We're delighted to hear the process of finding the perfect vehicle for your family was seamless. Enjoy your new ride, and we’re here if you need anything in the future!

December 01, 2024

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Employee Rating

What a promise you they do not twenty thousand and I screwed me never again More

by Kovachkdk46
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Workmanship
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Service Communication
Recommend Dealer
No
Dec 03, 2024

Lawton Chrysler Jeep Dodge RAM responded

We sincerely apologize for any frustration you've experienced. Please reach out to us directly so we can better understand your concerns and work toward a resolution.

November 28, 2024

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Employee Rating

Haven’t spent much time at the dealership. Will probably start. Thanks for your help Shaun More

by powersall44
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Dec 02, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback! We're glad Shaun could assist you, and we look forward to helping you more in the future. Don't hesitate to reach out if you need anything!

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