Shaun Hamilton
Shaun Hamilton at Lawton Chrysler Jeep Dodge RAM
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Shaun Hamilton

Service Advisor

Lawton Chrysler Jeep Dodge RAM

215 SE Interstate Dr
Lawton, OK 73501

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4.5
843 Reviews
4.5

843 Reviews

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843 Reviews of Shaun Hamilton

November 19, 2024

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Employee Rating

Very nice and friendly service , worked with me and helped me get a car that I actually liked More

by CORDELDANIEL12
Service Price Transparency
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Recommend Dealer
Yes

November 18, 2024

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got a good deal on tires. installed in 2 hours. great. expectations met. no surprises More

by skybluestevemaui
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Service Time
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Recommend Dealer
Yes
Nov 18, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thank you for sharing your experience! We're glad to hear you got a great deal on tires and that everything met your expectations. We look forward to helping you again in the future! 🚗✨

November 13, 2024

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My last two experiences at this dealership have been shady. They are always trying to take the easy way out or include additives I didn't ask for. Then try and put it on my bill. This place is the quint More

by alamogordo9052000
Recommend Dealer
No

Other Employees Tagged: Todd Brown, Ariel Denio

Nov 19, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback alamogordo9052000. We here at Lawton CJD strive to be completely transparent with our customers and the services that we provide. It appears that we may have not communicated effectively on the services that we offered and completed for you. We do have specials running monthly and those additives may have been included with the special. I would like to discuss this with you at your convenience. My direct line is 580-771-3339. Thanks, Todd Brown.

November 13, 2024

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Barbara helped me decide what services should be done when suspension parts are changed out More

by lester4osu2002
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Recommend Dealer
Yes

Other Employees Tagged: Barbara Lavendusky

Nov 18, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback! We're glad Barbara could assist you in making the right decisions for your vehicle’s suspension. We appreciate your trust and look forward to helping you again!

November 12, 2024

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Great customer service , granted me a fair deal on my vehicle . Went above and beyond on getting me financed for the vehicle I wanted . Called me and texted about anything I had questions on immediately. More

by JSMITH4651
Service Price Transparency
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Recommend Dealer
Yes
Nov 13, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thank you for the wonderful feedback, J! We’re thrilled to hear that you had a positive experience and that we were able to assist you in getting the vehicle you wanted. Your satisfaction is our priority, and we’re glad we could help every step of the way. We appreciate your business!

November 06, 2024

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Exceptional service as always along with great communication and a friendly working staff. This is why I highly recommend Lawton Dodge as my go to for service and truck sales More

by ontarget73526
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Recommend Dealer
Yes

Other Employees Tagged: Anthony Santiago

Nov 08, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thank you, ontarget73526! We truly appreciate your continued trust in Lawton Dodge for both service and sales. Your recommendation means a lot to us, and we're always here to provide top-notch service!

November 05, 2024

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Employee Rating

Problem not fixed. Still doing the same thing it was doing before. $813 for no change. Took it back and they said they couldn't make the problem happen. Useless as tea More

by garyclovisleroux
Recommend Dealer
No
Nov 19, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback garycloviseroux about your recent service visit to Lawton CJD. Embedded in our culture is the "fix it right the first time" mentality. It appears that we may have came up short. We do stand behind the work we complete and will stand behind yours. Intermittent issues are a big challenge within the service industry. We will be more than happy to check out your vehicle again when it is exhibiting the concerns. Please feel free to reach out to me if you would like to discuss this more. My direct line is 580-771-3339. Thank you , Todd Brown

November 04, 2024

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Took 3 months to get all the paperwork done ever time we will do some paperwork and walk a way we where told they didn’t write it up right so we had to go back we left without having a bank and we brought t More

by taylerwutz040
Service Price Transparency
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Recommend Dealer
No
Nov 19, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback about your experience at Lawton CJD. Customer satisfaction is in our mission statement here at Lawton CJD. We do apologize for issues that you had. Thank you, Todd Brown

November 03, 2024

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"Always we have a great experience with Mr. Shaun Hamilton The service was quick, and we have know him for 10 years as a service provider. We have no doubt that we will come back again. High More

by Chagrif
Service Price Transparency
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Recommend Dealer
Yes
Nov 05, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thank you, Chagrif! We’re honored to have your trust for over 10 years, and Shaun will be delighted to hear your kind words. We look forward to many more great experiences together!

November 01, 2024

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Employee Rating

Shaun did great my trying to help me get the batteries changed but since my warranty expired just one month prior they decided to honor it. Good people just horrible management. More

by wnordeen12
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
No
Nov 06, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback. We’re glad Shaun could assist, and we appreciate your honesty about your experience. If there's anything we can do to improve, please let us know.

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