Shaun Crosier
Shaun Crosier at Jim Hudson Lexus
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Shaun Crosier

Service Advisor - Lexus Certified

Jim Hudson Lexus

328 Killian Rd
Columbia, SC 29203

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5.0
211 Reviews
5.0

211 Reviews

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211 Reviews of Shaun Crosier

December 05, 2024

Dealership Rating
Employee Rating

This was first time experience with Jim Hudson Lexus service department, and it was awesome! More

by m.cham3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 05, 2024

Jim Hudson Lexus responded

Thank you for leaving Jim Hudson Lexus of Columbia a five-star review! We are so glad that our team was awesome. See you next time!

December 02, 2024

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It is always a pleasure getting my car serviced at Jim Hudson Lexus. Shaun Crosier is knowledgeable, honest and a gentleman. More

by Deborah, customer
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Dec 03, 2024

Jim Hudson Lexus responded

Thank you for your wonderful feedback, Deborah! We’re so glad to hear that you always enjoy your service visits at Jim Hudson Lexus. Shaun's knowledge, honesty, and professionalism truly exemplify the standard we aim for. We appreciate your trust in us and look forward to continuing to serve you and your vehicle needs!

November 30, 2024

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Jim Hudson Lexus is the best dealership we’ve ever dealt with. The car buying experience was easy, and the service is spectacular. We live two hours from the dealership yet they pick up our car for servicin More

by schenkermc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 02, 2024

Jim Hudson Lexus responded

Thank you so much for your heartfelt review! We are truly honored to hear that your experience with Jim Hudson Lexus has been nothing short of exceptional. It means the world to us that you feel valued as a customer, and we’re so glad that our team’s efforts—whether through easy car buying, quality service, or thoughtful gestures like artwork and handwritten cards—have made a positive impact. Your trust and support, especially from two hours away, truly inspire us to continue going above and beyond. We look forward to serving you both for many years to come!

Dec 02, 2024

schenkermc responded

Special thanks to Shaun and the car servicing team. Amazingly, we received a video where the mechanic showed us the parts of the car that were serviced and gave a report on the findings. Shaun was on time, friendly and took the car in and brought it back, and even had vacuumed and cleaned the car! Again, exemplary service!

November 21, 2024

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Shaun Crossier is always personable and attentive. He always goes above and beyond to ensure my needs are met. And addresses any and all concerns. He also explains any questions I have. More

by CDixon
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Nov 21, 2024

Jim Hudson Lexus responded

Thank you for sharing your wonderful experience with Shaun at Jim Hudson Lexus! We're thrilled to hear that his personable and attentive approach, along with his dedication to addressing your concerns and answering your questions, has made such a positive impact. Providing above-and-beyond service is what we strive for, and we’re so glad Shaun delivers that for you. We look forward to continuing to meet your needs!

November 07, 2024

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Always professional! Love Shaun because he is easy to work with in the service department and always takes great care of his customers! The only other person I would work More

by TheMrsMusic
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Ron Best, Melvin Alston, Tanner Carnes , Kimberly, she sets appointments for the service department

Nov 07, 2024

Jim Hudson Lexus responded

Thank you for the wonderful feedback! We're delighted to hear that Shaun and Tanner have been providing excellent service at Jim Hudson Lexus of Columbia. We appreciate your trust in us and look forward to continuing to take care of all your needs!

November 05, 2024

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Always have the best experience! Shaun and Tony are the best at what they do! Kudos to entire team!! More

by Tammy Gaskins
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Recommend Dealer
Yes

Other Employees Tagged: Tony Locklear

Nov 05, 2024

Jim Hudson Lexus responded

Tammy, thank you for leaving Jim Hudson Lexus of Columbia a five-star review! We are thrilled that Shaun, Tony, and our team continue delivering top-notch service.

October 11, 2024

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Excellent professional service. Advised what services would be provided and kept me updated as to the progress. More

by bbranham
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Workmanship
Service Time
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Recommend Dealer
Yes
Oct 11, 2024

Jim Hudson Lexus responded

We're delighted to hear that you received excellent service and clear communication from our team at Jim Hudson Lexus of Columbia. Thank you for sharing your experience!

October 09, 2024

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The only issue was the dealer did not have a loaner vehicle. Had to wait More

by Ken.green06@yahoo.com
Service Price Transparency
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Recommend Dealer
Yes
Oct 09, 2024

Jim Hudson Lexus responded

It was our pleasure to assist you. Thank you from all of us here at Jim Hudson Lexus of Columbia!

October 03, 2024

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Employee Rating

Shaun was very personable and engaging. I was very pleased with the service at this dealership More

by pollyanne55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 03, 2024

Jim Hudson Lexus responded

Thank you for the kind words for Shaun! We appreciate your support here at Jim Hudson Lexus of Columbia.

September 17, 2024

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This service department is dependable, customer focused, and efficient. Communication is clear. All of the members of the service team i have dealt with are polite and professional. Highly recommend . More

by shellydunphy
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melvin Alston, Danny Chupek

Sep 17, 2024

Jim Hudson Lexus responded

Thank you for your recommendation! We're glad to hear that you've had such a positive experience with our service department. It's great to know that our team's clear communication and professionalism made an impact. If you need anything in the future, we’re here to help!

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