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Shaun Crosier
Shaun Crosier at Jim Hudson Lexus
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Shaun Crosier

Service Advisor - Lexus Certified

Jim Hudson Lexus

328 Killian Rd
Columbia, SC 29203

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5.0
208 Reviews
5.0

208 Reviews

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208 Reviews of Shaun Crosier

November 21, 2024

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Employee Rating

Shaun Crossier is always personable and attentive. He always goes above and beyond to ensure my needs are met. And addresses any and all concerns. He also explains any questions I have. More

by CDixon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 21, 2024

Jim Hudson Lexus responded

Thank you for sharing your wonderful experience with Shaun at Jim Hudson Lexus! We're thrilled to hear that his personable and attentive approach, along with his dedication to addressing your concerns and answering your questions, has made such a positive impact. Providing above-and-beyond service is what we strive for, and we’re so glad Shaun delivers that for you. We look forward to continuing to meet your needs!

November 07, 2024

Dealership Rating
Employee Rating

Always professional! Love Shaun because he is easy to work with in the service department and always takes great care of his customers! The only other person I would work More

by TheMrsMusic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ron Best, Melvin Alston, Tanner Carnes , Kimberly, she sets appointments for the service department

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Nov 07, 2024

Jim Hudson Lexus responded

Thank you for the wonderful feedback! We're delighted to hear that Shaun and Tanner have been providing excellent service at Jim Hudson Lexus of Columbia. We appreciate your trust in us and look forward to continuing to take care of all your needs!

November 05, 2024

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Employee Rating

Always have the best experience! Shaun and Tony are the best at what they do! Kudos to entire team!! More

by Tammy Gaskins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Locklear

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Nov 05, 2024

Jim Hudson Lexus responded

Tammy, thank you for leaving Jim Hudson Lexus of Columbia a five-star review! We are thrilled that Shaun, Tony, and our team continue delivering top-notch service.

October 11, 2024

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Employee Rating

Excellent professional service. Advised what services would be provided and kept me updated as to the progress. More

by bbranham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Barry Frick, Tony Locklear, Melvin Alston, Sam Mercado, Danny Chupek, Erik Due, Danil Weih, Tanner Carnes , Deanna

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Oct 11, 2024

Jim Hudson Lexus responded

We're delighted to hear that you received excellent service and clear communication from our team at Jim Hudson Lexus of Columbia. Thank you for sharing your experience!

October 09, 2024

Dealership Rating
Employee Rating

The only issue was the dealer did not have a loaner vehicle. Had to wait More

by Ken.green06@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 09, 2024

Jim Hudson Lexus responded

It was our pleasure to assist you. Thank you from all of us here at Jim Hudson Lexus of Columbia!

October 03, 2024

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Employee Rating

Shaun was very personable and engaging. I was very pleased with the service at this dealership More

by pollyanne55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 03, 2024

Jim Hudson Lexus responded

Thank you for the kind words for Shaun! We appreciate your support here at Jim Hudson Lexus of Columbia.

September 17, 2024

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Employee Rating

This service department is dependable, customer focused, and efficient. Communication is clear. All of the members of the service team i have dealt with are polite and professional. Highly recommend . More

by shellydunphy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melvin Alston, Danny Chupek

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Sep 17, 2024

Jim Hudson Lexus responded

Thank you for your recommendation! We're glad to hear that you've had such a positive experience with our service department. It's great to know that our team's clear communication and professionalism made an impact. If you need anything in the future, we’re here to help!

September 02, 2024

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Employee Rating

Always a great experience. Car was delivered and picked up promptly. Service dept sent video and kept me abreast. More

by vedwards3809
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 03, 2024

Jim Hudson Lexus responded

Thank you for your review! We’re glad to hear that you had a great experience and that our team kept you updated with timely videos. If you need anything else, we’re here to help!

July 30, 2024

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Employee Rating

Deanna was awesome. Her customer service and attention to detail made the process easy. Great experience! She ensure to follow up with me about the services performed on More

by Ky Huff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Barry Frick, Tony Locklear, Melvin Alston, Sam Mercado, Danny Chupek, Erik Due, Danil Weih, Tanner Carnes, Mike Hill , Deanna

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Jul 30, 2024

Jim Hudson Lexus responded

Ky, we're delighted to hear that Deanna provided such excellent service during your visit to Jim Hudson Lexus of Columbia. Thanks for sharing your experience!

July 10, 2024

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Employee Rating

Prompt professional services. Just what I expected. Very satisfied customer. Will definitely recommend it to friends and family. More

by Walker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 10, 2024

Jim Hudson Lexus responded

Walker, we're delighted to hear you had a 5-star experience with our team at Jim Hudson Lexus of Columbia. Thanks for recommending us to your friends and family - it means the world!

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