Sharon O'Connor | Page 101

Amazing Service Team Sharon and Matt are an amazing team!...Honest, reliable work. The team always looked out for me and never sold me something my XC90 did not need A+ Sharon and Matt are an amazing team!...Honest, reliable work. The team always looked out for me and never sold me something my XC90 did not need A+ in my book More

by Lance Verified Customer Verified Customer

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Ferman volvo at tarpon springs I bought a volvo xc60 at this dealership in 2015. Although I live 30 miles away, i still take the car their for service. It all starts with Matt and I bought a volvo xc60 at this dealership in 2015. Although I live 30 miles away, i still take the car their for service. It all starts with Matt and Sharon, the service advisors. They are helpful and friendly. The sitting area is small, but is comfortable and well stocked with snacks. So far, each of my jobs has been done on time and as promised. Cost is high. But i dont know if this has to do with price of volvo parts i appreciate their loaner service when vehicle is being repaired althoughi i have not tried to find out if that service is for all repairs or only for warranty service More

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Best customer service !!!! We have been doing business with Volvo for the last 10 years plus and we are extremely please with their customer service and their attention to detai We have been doing business with Volvo for the last 10 years plus and we are extremely please with their customer service and their attention to details. Thank you!!!! More

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OUTSTANDING DEALERSHIP,OUTSTANDING CARS SIMPLY STATED-I won't drive anything but a Volvo, and I won't go to any dealership other than FERMAN. The sakes staff is supportive, helpful and not p SIMPLY STATED-I won't drive anything but a Volvo, and I won't go to any dealership other than FERMAN. The sakes staff is supportive, helpful and not pushy. They explain the car features clearly, and follow up after the visit. The Service Department headed by Matt is a benchmark for service departments, and Master Mechanic Jim is trustworthy and knowledgeable. FERMAN is an all star dealership More

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Great Experience! Alan Klingaman helped us find the perfect car to fit our family's needs! He was attentive and proactive, but never over bearing. We are 100% happy w Alan Klingaman helped us find the perfect car to fit our family's needs! He was attentive and proactive, but never over bearing. We are 100% happy with our decision. This is our second Volvo in our family from the Ferman Volvo dealership in Tarpon Springs. The service department is phenominal. Matt and Sharon are so easy to work with and really treat you like you are family. This dealership makes it really difficult to look anywhere else for a car!! More

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Excellent Alan Klngaman was a pleasure to work with. He made purchasing my son's car easy and stress free! The service department has also been wonderful to w Alan Klngaman was a pleasure to work with. He made purchasing my son's car easy and stress free! The service department has also been wonderful to work with. I would recommend Ferman Volvo to anyone looking for a new car. More

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Buying a new car This is the first time I purchased a vehicle on my own. Alan worked with me to get my monthly payments to where I was comfortable. No pressure to buy This is the first time I purchased a vehicle on my own. Alan worked with me to get my monthly payments to where I was comfortable. No pressure to buy. Alan is awesome! I highly recommend him and Ferman Volvo. More

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Fast Friendly Service I have owned 2 Ferman Volvo vehicles over the past 15 years. I have had nothing but professionalism, great advise and customer service from the servic I have owned 2 Ferman Volvo vehicles over the past 15 years. I have had nothing but professionalism, great advise and customer service from the service team: Matt, Sharon and Judy. The experienced mechanics, Jim, Todd and Drew have helped me get the best performance and longevity from my cars. It is a testament to the organization that you go there time after time, and you are greeted by the same people. They know me, they know my cars, and they make you feel truly like a valued guest. There is another Volvo dealer a little closer, but the Ferman experience is worth the trip! More

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Super Customer Service I bought my current S-60 from Steve my and will purchase from him again. Very honest, sincere in trying to meet the customer's needs. Was at the deal I bought my current S-60 from Steve my and will purchase from him again. Very honest, sincere in trying to meet the customer's needs. Was at the dealership just today, as I am considering a car for a family member. I purchased from Ferman Volvo in 2003, and again 2013. Both times, I had a great experience, and follow-up from the sales team to make sure I was happy. I comparison shopped for both cars, and their prices could not be beaten. More

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EXCELLENT Used the service Dept for my old Volvo and Matt and Sharon are the greatest. So when I needed a new car I worked with Alan Klingaman and Chris Roy an Used the service Dept for my old Volvo and Matt and Sharon are the greatest. So when I needed a new car I worked with Alan Klingaman and Chris Roy and they worked with me on my XC60. Thank you both for your help. More

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